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“Not great value for the money”

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Inn at Perry Cabin by Belmond
Ranked #1 of 4 Hotels in St. Michaels
Certificate of Excellence
Reviewed 8 July 2014

At the prices for the accommodations and food we were expecting an outstanding time at the Inn at Perry Cabin. The setting is lovely, on the river and our room (a studio) had a very nice view (although diminished by the TV which blocked the windows!) and a small private balcony. The room was nicely furnished and quite spacious, but with only one chair to sit in, and the bathroom was very luxurious -- double sinks, bathtub, shower and separate toilet space.) Beds were OK but linens were quite ordinary.
Check in was really unimpressive. The reservation clerk was curt and completely impersonal. No, "Welcome, to Perry Cabin. We are delighted you are with us." Completely impersonal as if we were checking into a two star hotel. We dined the first night at the restaurant, Stars, which overlooks the water and is nicely positioned on the property. It was incredibly noisy as they had a party of 12 at an adjoining table, who were very loud. Luckily, they left within the first hour we were there. We ordered the tasting menu with wine pairings and especially enjoyed the pairings. The food was good but not exceptional, which I would expect in a resort of this quality. Although we had reservations for the next two nights in Stars, we cancelled them and ate instead at 208 Talbot across the street, where we had two outstanding meals at half the price, and with very attentive staff.

We had massages at Linden Spa, which were outstanding. Therapists were great and very friendly. The pool is very nice, too, and a staff member did come over to take drink and food orders, but no one assisted with the umbrellas which were essential in the heat. We had to horse them around to get them to cover the lounges.
The question for me is always, "Would I come here again?" and the answer is no. Nice property, but does not meet the standards I would expect for the prices.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
2  Thank SharonCapeCod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianPlaska, Director of Sales at Inn at Perry Cabin by Belmond, responded to this reviewResponded 9 July 2014

Dear SharonCapeCod,

I was very sorry to read that your experience was less than satisfactory, but thank you very much for your feedback: we constantly strive to improve our service, and your feedback is vital in helping us to achieve this, especially as it relates to your experience with our front office and restaurant.

We do hope that you will visit us again and please do contact me directly if I can assist in any way.

Sincerely,

Brian Plaska

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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544 - 550 of 1,092 reviews

Reviewed 7 July 2014

I have visited St Michael's, on Maryland's Eastern Shore, several times but had never stayed at The Inn at Perry Cabin until my daughter surprised me with a Mother/Daughter weekend this Mother's Day. What a treat! From the elegant lobby to the attentive staff, it was apparent from the moment we walked in that this was going to be a special weekend.

Our rooms, which were in the Garden Section of the hotel, were tastefully furnished with comfortable king-size beds, crisp linens, and piles of plump pillows. All of the amenities that would be expected from a first-class resort hotel were provided, including plush robes and premium toiletries. In addition, a bowl of apples, bottled water, and a full ice bucket awaited us upon check-in and were replenished regularly during our stay. Each room opened onto a private terrace - a nice setting for room-service breakfast or afternoon tea - which in turn opened onto a path leading through the hotel's magnificently planted gardens. Nightly turn-down service included freshly-baked cookies and slippers laid out by the bed.

Our first night, we had dinner in the pub, a casual eatery just outside the main restaurant. We were impressed by our server, who was attentive and personable, and the crab cakes we ordered at her suggestion were among the best I've had (and having grown up on the Chesapeake Bay, I'm a crab cake "purist"). Breakfast the next morning was a brunch buffet in the main restaurant, where we were seated at a table by a window overlooking the expansive front lawn and waterfront. Although the food was excellent, it appeared that the restaurant was understaffed, as it took a while to get the attention of a server to order beverages.

Although we didn't take advantage of them, the hotel provided bicycles for its guests to use to explore the grounds or visit the downtown area or the nearby maritime museum grounds. There is also a full-service spa and fitness center on the grounds for the use of hotel guests.

Based on this visit, I would recommend Belmond Inn at Perry Cabin to others, especially for special occasions such as anniversaries. It is pricey!

Room Tip: Garden Section rooms have private terraces and are pet friendly
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  • Stayed: May 2014, travelled with family
    • Value
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Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianPlaska, Director of Sales at Inn at Perry Cabin by Belmond, responded to this reviewResponded 8 July 2014

Dear Susan C,

Thank you for sharing your thoughts on your recent visit to Inn at Perry Cabin. Judging by your comments is certainly seems that you enjoyed your stay and we were able to provide you with a memorable experience. We do hope that you will have the opportunity to visit us again soon.

Sincerely,

Brian Plaska

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Reviewed 6 July 2014

The service is impeccable, the people nice and the surroundings amazing.
If you have been to St. Mikes and stayed in town, staying at the Inn will seem like you are miles away from any town.
The kayaking, the pool, bocci, the restaurant, the lounge, it was all fantastic.
We stayed in a waterfront suite and there was plenty of room. The bathroom was very large with a soaking tub and a walk in steam shower big enough for two.
The best part of our two night stay may have been just walking around the grounds along the waterfront or relaxing in two, of the many, Adirondack Chairs.
The Inn is a bit pricey but it was absolutely worth it.
We enjoyed a couples massage that was not on par with the massages at Five Gables Spa right down the street. It was a good massage, just not as pampering as Five Gables.

Room Tip: End suites are very roomy plus its easy to get out of the building without waking down long corridor...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianPlaska, Director of Sales at Inn at Perry Cabin by Belmond, responded to this reviewResponded 7 July 2014

Dear Steve S,

I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. We are delighted to know that your stay at our hotel exceeded your expectations. We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon.

Sincerely,

Brian Plaska

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Reviewed 3 July 2014

We stayed two night at the Inn at Perry Cabin and this place is unreal. I felt so relaxed from the moment we stepped foot on the property until we left. This hotel is so relaxing and quiet and friendly. You can literally stay on the property the entire time and not get bored or travel to town, only minutes away, to shop or eat. The spa is fabulous! The pool is great and everyone is friendly to children!

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
1  Thank Krisshep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianPlaska, Director of Sales at Inn at Perry Cabin by Belmond, responded to this reviewResponded 4 July 2014

Dear Krisshep,

Thank you for sharing your thoughts on your recent visit to Inn at Perry Cabin. Judging by your comments is certainly seems that you enjoyed your stay and we were able to provide you with a memorable experience. We do hope that you will have the opportunity to visit us again soon.

Sincerely,

Brian Plaska

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

If you think you're worth the room rate to splurge, they'll make you feel like it is a bargain. They go above and beyond with great rooms, amazing service, unbeatable views...one of the best place I've ever stayed.

  • Stayed: June 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianPlaska, Director of Sales at Inn at Perry Cabin by Belmond, responded to this reviewResponded 2 July 2014

Dear Brian F,

I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. We are delighted to know that your stay at our hotel exceeded your expectations. We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon.

Sincerely,

Brian Plaska

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

I couldn't have been any happier with my stay. The grounds were impeccable, the rooms were comfortable (with great bed and shower), the food was great, the activities on site were ideal (kayaking, bocci, pool, smores, tea service....). If there was ever any issues the staff fixed it before we even recognized it as a problem. The property is super well kept with amazing landscaping and under fabulous management. I cannot wait to go back!!

Room Tip: We loved room 7! Corner unit with great water views.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Hotelie_SR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianPlaska, Director of Sales at Inn at Perry Cabin by Belmond, responded to this reviewResponded 1 July 2014

Dear Hotelie_SR,

I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared.

We are delighted to know that your stay at our hotel exceeded your expectations and that your group had a successful meeting.

We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon.

Sincerely,

Brian Plaska

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Excellent getaway. Short driving distance from DC but a world away in relaxation and comfort. Beautiful location on the water with very quaint town of St. Michaels just a short walk or bike ride away although difficult to leave the luxury of the property.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrianPlaska, Director of Sales at Inn at Perry Cabin by Belmond, responded to this reviewResponded 1 July 2014

Dear Matt P,

Thank you for sharing your thoughts on your recent visit to the Inn at Perry Cabin. Judging by your comments is certainly seems that you enjoyed your stay and we were able to provide you with a memorable experience. We do hope that you will have the opportunity to visit us again soon.

Sincerely,

Brian Plaska

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn at Perry Cabin by Belmond

Address: 308 Watkins Lane, St. Michaels, MD 21663-2114
Phone Number:
Region: United States > Maryland > Talbot County > St. Michaels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in St. Michaels
Price Range: £237 - £649 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Inn at Perry Cabin by Belmond 5*
Number of rooms: 78
Official Description (provided by the hotel):
Conde Nast Traveler Readers' Choice Award Winner, Inn at Perry Cabin by Belmond, is a 78 room waterfront estate with a nod to the legendary history of Maryland's fabled Eastern Shore. Cradled by the Chesapeake's Miles River, Inn at Perry Cabin by Belmond sits on the edge of St. Michaels, a town steeped in the region's crabbing and oystering traditions. The Inn boasts a top-rated spa, a zero-edge pool, acclaimed dining, Afternoon Tea and countless activities. ... more   less 
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Also Known As:
The Inn At Perry Cabin By Orient-Express Hotel St. Michaels
Hotel At Perry
Inn Perry Cabin
Inn At Perry Cabin By Belmond St. Michaels, Maryland

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