Booked this hotel for our vacation to Ocean City Maryland through Expedia. Their website says pets are aloud at an additional price of $10 PER pet per night, called the hotel 3 days before our visit to make sure there wasn't any rules on what breed of dog or how many I was bringing just to make sure I didn't need to find a pet sitter. The lady I talked to said she needed to call her general manager to make sure. She called me back a few minutes later and told me they don't descriminate on animal breeds and told me I could bring all 3 of my dogs with me and that she would put it in the computer. After driving 6 and a half hours I arrived early and was told by THE LADY at the front desk counting her drawer that I couldn't check in yet because they were still cleaning the rooms. I walked outside with the dogs in 100+ degree heat only to return to a man at the desk (same man that pulled in minutes earlier and gave a very hateful look to my dogs, assuming because of them being pitbulls? A general manager I think) be told (very rudely) I wasn't aloud to check in because I had 3 dogs. After explaining to him about me calling 3 days earlier to confirm their rules for pets he lied straight to my face and told me that I couldn't have talked to a woman because only men work at that hotel (even though there was a WOMAN working when I arrived) I then told him the number I called 3 days earlier and he confirmed it was the correct number and then told me I needed to call Expedia about a new hotel because "I was not staying at this hotel" I called Expedia and they then called the hotel and was told the hotel would not refund my money ($300) because I had a non refundable reservation. I had to threaten filing a law suit and calling bbb before I got a refund.
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- Also Known As:
- Days Inn Salisbury Hotel Salisbury