We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Afraid for my life”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn Silver Spring
Ranked #2 of 12 Hotels in Silver Spring
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Afraid for my life”
Reviewed 8 December 2013 via mobile

My stay at the hampton inn was almost like a scene from a horror film. I stayed at the hampton for a week and my stay was going very well until the very last night. I was awoken in the middle of the night by loud noises in the hallway. I wake up and looked outside my peephole only to find inebriated young men congregating outside my door as if it was a club. I kept looking outside the peephole and noticed that one of the men was attempting to gain access to my room and laughing to his friends saying what if his key card worked on my door. Once that did not work he was trying very aggressively to break into the room. I ran to the phone and called the front desk telling them what was happening and they said they would send up security immediately. I sat with my back against the door to thwart any further attempts to break into the room. The gentlemen stopped trying to break in, but one was now sitting against my door banging his head on my door. I kept getting up and checking the peep hole and no security ever came. An employee even walked past the guys, slipped my bill under the door and continued on his way without saying a word to the guys.
I called again and the girl at the desk assured me she would send someone. At this point there were at least 20 people in the hallway and even more people in the room directly in front of mine. Then I hear someone come out of the room and telling everyone that someone in my room number has been calling the front desk. It was as if the lady at the front desk told them I called. At this point I really was afraid of retaliation. The people in the room also had their deadbolt lock flipped open, so every time someone walked in or out of the room I heard a loud bang (50-60 times minimum that night).
Finally after sitting against my door for an hour, I called again and told the front desk that this wasn't a joke and that I was ready to call the police. She assured me the people would be kicked out. Guess what? At 7am they were still going strong.
I contacted Hilton and the manger offered me two free night and assured me she would get to the bottom on it and get back in touch with me. I've emailed her since but have not received a response as to how such a lapse in security can happen. It's obvious they don't care very much for the safety of their guests. It's too bad because up to this moment I was enjoying my stay.

Stayed October 2013, travelled solo
Helpful?
1 Thank Geminitraveler84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana S, General Manager at Hampton Inn Silver Spring, responded to this review, 10 December 2013
Again, our apologies for te problems you experience during your visit with us. We will contact you personally tomorrow. to discuss further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

764 reviews from our community

Traveller rating
    266
    247
    147
    69
    35
See reviews for
290
135
60
212
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
2 reviews
Reviewed 6 December 2013

This hotel is located close to metro. It is clean, comfy, has great service staff and offers terrific value for the money. Again, I emphasize the wonderful, upbeat and helpful staff. Alas, the hallway and lobby need updating.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank rhebaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana S, General Manager at Hampton Inn Silver Spring, responded to this review, 10 December 2013
Thank you for your comments on your visit to our hotel. We are glad you enjoyed your stay and appreciate your comments. We look forward to your next visit, as during the first quarter of 2014 we will be rennovating our property. Again our thanks for your comments and we look forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 December 2013

near Metro, shopping, multiple restaurants. Room large and comfortable. Internet service good. Bed comfortable. Extra pillow provided upon request. Complimentary breakfast offered variety. Walk to Metro about three long blocks bur very doable.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 167candicep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana S, General Manager at Hampton Inn Silver Spring, responded to this review, 10 December 2013
Thank you for your comments regarding your stay with us. We look forward to again hosting you when you visit the Silver Spring area in the fuure
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level 2 Contributor
2 reviews
Reviewed 2 December 2013

I enjoyed my stay at the Hampton Inn this Thanksgiving Weekend. I especially enjoyed the complimentary breakfast this morning, especially the mexican omelots w/ salsa. The cheese danishes were also real phenomenal too.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank jschneider30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana S, General Manager at Hampton Inn Silver Spring, responded to this review, 10 December 2013
Glad to kow that we were part of your Holiday Weekend. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 November 2013

We were there on the weekend. The hotel was clean and inviting. The complimentary breakfast included hot items. Coffee available in the lobby at all hours. The location is convenient to the metro and bus lines. The indoor pool is small but clean and attractive. Also includes free self parking on the weekends. We'll be back.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana S, General Manager at Hampton Inn Silver Spring, responded to this review, 10 December 2013
Thank you for your comments regarding your recent stay with us. It's a pleasure to have been your host and we look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, Pennsylvania
1 review
Reviewed 27 November 2013

Stayed here for one night and woke up with multiple bed bug bites! Talked to a manager and she didn't offer going to a different room or anything. Made me feel like it happens all the time. She said they will call exterminator and file a insurance claim. That was all that was said to me. We immediately checked out. Will Never go there again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank casjo08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana S, General Manager at Hampton Inn Silver Spring, responded to this review, 10 December 2013
Thank you for your review of your recent visiti to our property. I would like to discuss your commnets with you further. Please contact me directly at 301 830-9010. I look forward to hearing from you. Alana Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frederica, United States
1 review
Reviewed 26 November 2013

This place was horrible!! The hallways had torn carpet. The whole hotel was run down. The rug was dirty and they gave us 2 towels for 2 people, even when I requested extra. If you are white, don't expect good treatment. We paid alot of money and that was still supposed to be a discount and because we paid for it at Orbit, we couldn't cancel. There was no microwave or fridge in our room. I found two long black hairs under my pillow and the furniture was scratched, old and nasty. There were black handprints on the wall next to my side of the bed. Everything was dusty. The bathroom wall had brown crap all down the wall and it looked like it hadn't been remodeled since the 80's. This place doesn't even deserve to be called a one-star hotel. You have to park at a parking building around the corner and you can't drop off your stuff at the front door unless you get valet parking. We chose not to so they said we had to park in the garage and drag our 4 suitcases a block away. After that, we were treated badly even though we were nice as pie. It was a gross, dilapitaded, unkempt hotel.Take my advice and stay at other hotels that are only a block away. This hotel is not worth the price.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Matthew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana S, General Manager at Hampton Inn Silver Spring, responded to this review, 10 December 2013
Thank you for your comments on your recent stay at our property. I would like to discuss your comments with you further. I would appreciate it if you would contact me on my direct line 301 830-9010. I look forward to hearing from you. Alana Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Silver Spring hotels
5.2 mi away
Hilton Garden Inn Silver Spring North
0.0 mi away
DoubleTree by Hilton Hotel Washington DC - Silver Spring
0.0 mi away
Homewood Suites Silver Spring
Homewood Suites Silver Spring
#3 of 12 in Silver Spring
509 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Sheraton Silver Spring Hotel
Sheraton Silver Spring Hotel
#9 of 12 in Silver Spring
20 reviews
0.2 mi away
Courtyard Silver Spring Downtown
Courtyard Silver Spring Downtown
#4 of 12 in Silver Spring
346 reviews
0.8 mi away
Holiday Inn Express Washington DC N Silver Spring
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Silver Spring? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Silver Spring

Property: Hampton Inn Silver Spring
Address: 8728A Colesville Rd, Silver Spring, MD 20910-3902
Phone Number:
Region: United States > Maryland > Montgomery County > Silver Spring
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Silver Spring
#4 Business Hotel in Silver Spring
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Silver Spring 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
This Hampton Inn hotel in Silver Spring, MD is just steps from the lively dining, shopping, and entertainment district of downtown Silver Spring. Walk or take our local area shuttle to the Red Line Metro station, just three blocks away, for access to historic sites, national monuments, and the sports venues of Washington DC. Nearby pedestrian-friendly streets boast shops, art galleries and restaurants. Hampton Inn Silver Spring is conveniently located near Interstate 495/Capital Beltway and within 45 minutes of all three area airports. The headquarters of organizations such as Discovery Communications, United Therapeutics, and the National Oceanic and Atmospheric Administration (NOAA) are in walking distance. Visit the AFI Silver Theater and Cultural Center, which offers movie buffs a look at the art and mystery of movie-making, or enjoy a premier performance at Live Nation's new Fillmore Silver Spring, less than one block away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Hampton Inn Silver Spring reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Silver Spring Hotel Silver Spring

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing