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“OK, but it sure would be nice to have a better hotel in this terrific location”

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Courtyard Silver Spring Downtown
Ranked #5 of 12 Hotels in Silver Spring
Reviewed 1 August 2010

Here's what's wonderful about this hotel: the location. Here's what very nice: 1 - the bedding 2 - the breakfast bar. Here's what's awful: 1- the oppressively loud and difficult to adjust room air conditioner; 2 -the parking -- you park in an adjacent parking garage and walk across a short skybridge into the hotel. Not terrible, except that we were there for a wedding and had the usual ton of luggage. There was no one to help, or even help us find a cart. A woman coming in alone at night probably wouldn't love it.

I do want to put in a good word for the location. If you need to stay in suburban maryland for some reason, take advantage of the opportunity to stay in downtown Silver Spring. There is a new, beautiful civic center, lots of interesting shops in walking distance (across from the hotel is a Whole Foods), and a classic movie theatre. Best of all, the redevelopment of Silver Spring that has occurred over the last decade or so has taken its inspiration from some refurbished art deco architecture (notably the move theatre), so the whole downtown has a look of a disney movie lot, except the people are real, the buildings authentic and they sell things that don't have ears printed on them. And it has a metro stop very near by that goes to downtown DC on the Red Line. If you are looking for a less expensive alternative to do some sightseeing in DC this isn't bad.

Clearly, the worst thing was the air conditioning unit -- old and clunky and impossibly loud. And I have to admit that I can't figure out why a hotel that clearly needs a conference/business clientele to survive hasn't just done ahead and gone for free wifi.

Finally, I bit more on the garage arrangements. This is a downtown hotel in a tight, landlocked situation, so you need to be a bit forgiving. They are taking advantage of an adjacent city parking garage, and have connected it to the hotel lobby (which is on an upper floor) through a short sky bridge. The problems are that there is no hint of this issue when you book, and when you arrive at the hotel entrance the only sign directs you around the corner. Unless you know you are supposed to enter a city lot, rather than a hotel garage, it is a challenge to figure out exactly where to do. Second, if you need help with luggage -- even someone to make sure you have a cart -- good luck. We did arrive later in the evening, so perhaps there is more assistance available in the day.

Last comment: the bedding was actually quite nice, and I would have rated the sleep comfort a lot higher had it not been for the air conditioner, which was so loud that it was hard to get to sleep.

  • Stayed: July 2010, travelled with family
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4  Thank ohiominstrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 - 332 of 357 reviews

Reviewed 7 July 2010

Great time with wife and family! Great location and nice hotel. Center of everything! Go.
Rooms are on the small size.

  • Stayed: July 2010, travelled as a couple
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1  Thank sunmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2010

I stayed here for business and agree with most of the other reviews. This is a standard Courtyard. The rooms are large and clean. The location is great. You can walk to a theater, a mall, Whole Foods, and restaurants, which run the gamut from fast food to full service. We had use of a gym connected to the hotel, which was much nicer than a typical hotel gym though it did get really crowded early in the morning.

As another reviewer noted, service at breakfast was slow. The server wasn’t lax, but there were too many tables for one person to handle. Adding another server or two for peak times would help tremendously.

The other issue was the air conditioner. It didn’t seem to regulate temperature too well. When it cycled on the room got really cold, no matter what I set the temperature to. When it cycled off, the room got too warm, again no matter what I set the temperature to. When it cycled on, it was REALLY loud, so loud that it woke me up a few times the first night.

I would stay here again, but only if I needed to be in downtown Silver Spring.

  • Stayed: June 2010, travelled on business
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1  Thank NCYankeesFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2010

The downtown Silver Spring Courtyard is in a great location and has most of the amenities you can count on from Courtyard. The parking is in an adjacent public garage that is connected to the hotel by a walking bridge - there is a fee during the week but it free on weekends. The hotel is also connected to a gym, use of which is included in the hotel fee.

Two complaints: While the breakfast buffet was the standard reasonable fare, the service was lax. I had to hunt down the servers when I wanted silverware and when I wanted to pay. i know this feature of most Courtyards is being changed, but how hard is it to assign a staff person to seat and charge people.

The other issue was the vent in the bathroom, which was growing somekind of fur that looked like the seed bed for legionnaires disease. The rest of the place was spotless, so this oversight makes no sense. Please clean the vents!

  • Stayed: May 2010, travelled as a couple
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1  Thank isherwood61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2009

Great location but high cost for your basic Courtyard Marriott. The hotel is within walking distance of a movie theater, restaurants, shopping, and the metro. You also get to use the full gym right next door. The hotel was clean, customer service was good, but having stayed in Couryard's for a lot less in other cities, we thought it was a little expensive. Then again we lived ten minutes away for three years and only stayed here as we moved out of town, so maybe we are biased.

  • Stayed: June 2009, travelled on business
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1  Thank southgeorgiaporch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2009

This Courtyard has a great location and good amenities for business travelers. Vacationing families and tourists probably wouldn't find this property as appealing. The hotel has a shuttle which picks up guests at the Mickey D's across from the Metro stop, not exactly the best place to stand around with multiple pieces of luggage. At the hotel one will notice that the layout is rather strange. The lobby isn't located on the first floor rather guests have to take an elevator up to the main lobby, which I must admit is very well appointed and features several computers and printers plus a lounge area. The front desk staff were very friendly and knowledgeable about the area. There are restaurants and shops within a very short walk and a Whole Foods is located directly across the street from the hotel. No problems finding dinner after a long day! My room was clean and neat. Internet access was free and very fast, another plus! Overall, I had a nice stay and would return

  • Stayed: May 2009, travelled on business
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1  Thank chem_dr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2009

Let me begin this review with the caveat that I stayed here because I had business in Silver Spring MD. If you are a tourist visiting DC, there are so many other places to stay that would be more convenient -- only stay here in that situation if you get a fantastic deal.

As far as the hotel itself, it's clean and comfortable. Room is of ample size, King bed was nice, flat screen TV, AC worked very well, even in the late July humidity.

Halls are clean and I did not notice any noise problems. Hotel seems fairly well insulated.

The lobby area is pleasant. Note that this is not a large hotel -- it only has about 6 floors.

There is a pool and fitness center but I did not use it.

Location is great if you need to be in Silver Spring. Directly across the street is Whole Foods Market. Next door is Borders Books. Within a 5 minute walk are a variety of restaurants and shops of downtown Silver Spring. Many of the restaurants are mid-level chains (Macaroni Grill, Red Lobster, Chipotle, etc.) but there were a few non-chains. If you're looking for fine dining or a lot of choices, forget it -- get on Metro and go to DC.

Speaking of Metro, it's about a 10 minute walk. From there, you can get anywhere on the Red line. Overall, the hotel is very well located to everything you may need in Silver Spring.

Housekeeping did a good job. Room was neat and clean.

The downsides of this hotel are minor but they are as follows:

To get in (on foot), you have to take an elevator from the street level up to the Lobby. You then have to take another elevator up to your room. The "choke point" is the first elevator -- there's only one actual elevator and it's slow. For some reason, they've made it tough to get in and out of this place!

The small fridge in the room seems to barely keep things cold -- more like cool. And there's no freezer shelf.

There is free internet in the room, but it's wired at the desk -- no wireless in the room. (There is Wifi in the lobby).

The staff aren't especially friendly; they are business-like and almost act a bit put off by requests. This doesn't bother me much since I'm not here to interact with staff, but I did note it.

Stayed: July 2009, travelled on business
3  Thank ATLDawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Silver Spring Downtown

Address: 8506 Fenton St, Silver Spring, MD 86336
Region: United States > Maryland > Montgomery County > Silver Spring
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Business Hotel in Silver Spring
Price Range: £79 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Silver Spring Downtown 3*
Number of rooms: 5
Official Description (provided by the hotel):
The Courtyard hotel in Silver Spring, MD, is located in the middle of an exciting new mixed-use redevelopment project encompassing four city blocks in the heart of Downtown. This inside-the-beltway hotel offers everything you need to work and play, including free high-speed internet access, iPod docking stations, luxury bedding and an array of business services. Located just across the street from Discovery Communications' worldwide headquarters, this Silver Spring, Maryland, hotel is readily accessible by car and mass transit, and is recognized as a vibrant addition to the community. Guests will enjoy a bounty of retail, dining and entertainment opportunities- all within easy walking distance from our downtown Silver Spring hotel. Some of the major corporations and businesses nearby include the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Bethesda Naval Medical Center, and Walter Reed Hospital. We look forward to you welcoming you to our hotel suites in Silver Spring, Maryland ... more   less 
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Also Known As:
Courtyard By Marriott Silver Spring Downtown Hotel Silver Spring
Silver Spring Courtyard
Silver Spring Marriott

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