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Holiday Inn Express Washington DC N Silver Spring
Ranked #8 of 12 Hotels in Silver Spring
ann arbor
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“just ok”
Reviewed 6 June 2014

This hotel is very basic. The bathroom was small with no counter space. It was difficult to comfortably get ready for anything in it. The beds had very small square pillow that were rather odd. Breakfast was only so so also. I stayed here because it was only 5 miles from where I needed to be in Washington D.C. Had to pay to park which is ok but I was unaware of that fact till I arrived. Didn't book direct with hotel so that may have been the problem. They are supposed to be starting renovations this year but I will not stay again. Very small elevators and front desk people ranged from very good to "are you kidding me!"

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank sunfanAnnArbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, 9 June 2014
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

We are planning to renovate the entire hotel and look forward to a New Look and have a chance to win your business back in 2014.

Thank you for your comment and our hotel staff look forward to you returning to the Comfort Inn- DC Gateway and please recommend and stay with us again.


Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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309 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Union, Kentucky
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 May 2014

After comparing various hotels in the Silver Spring area, we decided to stay at the Comfort Inn. The ratings were good and the price was better than for most well-rated hotels in the area (although a lot higher than for hotels outside of the D.C. area in general). Check-in was slow but not unacceptably so. Parking was an additional $10 and several signs in the parking area (not responsible for theft, etc.) made us worry about whether our car was likely to be broken into (it wasn't). The area surrounding the hotel had both trendy places and rundown places - a transitioning neighborhood. We felt safe in the hotel itself. The elevator ran well although it was not great looking. The hallway outside our room was functional but the carpet was dated. The most pleasant aspect was the room itself. It clearly had been renovated fairly recently and was very nice. The bedding was attractive and the room was roomy. The bathroom was normal - not great, not bad. There was a complimentary breakfast which included eggs, bacon, sausage, yogurt, fruit, bagels, and some other breads. The food was good. However, there was no place to sit in the small eating area so we had to take our food up to our room to eat. I would stay there again.

Room Tip: Our room was right next to the elevator. A little noisy in the morning with people rolling their ba...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, 28 May 2014
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

We are planning to renovate the entire hotel and look forward to a New Look.

Thank you for your comment and our hotel staff look forward to you returning to the Comfort Inn- DC Gateway and please recommend and stay with us again.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level 3 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 May 2014

I stayed in this hotel because every other hotel in DC was booked. I'd suggest that's probably the only reason I'd stay again. The plus side was that the staff were courteous and professional, but I was in a smoking room where the whole corridor stank of stale smoke (I'm a nonsmoker), the decor is outdated, there were stains on the carpet and a hair in the bath. The view was of a gas station, and it sounded like there were a herd of elephants in the room above me. I am truly incredulous that anyone would give this a five star rating. It only got two from me because the staff were pleasant, the place itself only gets one star.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hiluxsurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, 28 May 2014
Dear Guest,

We value your opinion and appreciate your business. Please contact our General Manager for your inconvenience and we apologize that your stay was not legendary.

We are planning to renovate our entire hotel in 2014 and I am sorry you were given a smoking room.

Our hotel will be addressing all matters concerning your guest experience. I hope you give us another chance to "win" your business.

Thank you for your comment and your concerns,


Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Silver Spring hotels

1 review
Reviewed 18 April 2014

My Daughter and I stayed at this excellent hotel during our 1st visit to DC. It was truly a fantastic experience. The staff was very courteous and professional, and address our specific needs. They have a shuttle service to the metro station and other points in downtown Silver Spring during the week, which was extremely convenient. Ms. Hema Azmera, front desk manager, was exceptional! As were all other staff. We will DEFINATELY stay there again! Additionally, they offer a full complimentary breakfast, which saved money for us.

Room Tip: If there's a musty smell, don't stay there!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, 21 April 2014
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and our hotel staff look forward to you returning to the Comfort Inn- DC Gateway and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 7 April 2014

We stayed in this hotel for 2 nights in the third week of March 2014. It has clean rooms with microwave and refrigerator. In addition, you get free sumptuous breakfast. They serve eggs, cereals, juice, coffee, yogurt, bagels, waffles, bread toast, sausage, etc. The staff at the hotel are very friendly and helpful. It is very close to Metro and to downtown Washington DC itself. We took a cab all the way to Capitol to catch the early morning guided tour and it cost us about $25 and 30 minutes. It is not a fancy place but provides you clean comfort at the best price.

Room Tip: Best rates on weekends.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanthanamP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, 9 April 2014
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and our hotel staff look forward to you returning to the Comfort Inn- DC Gateway and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Pasadena, California
Level 6 Contributor
175 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 19 March 2014

I and my wife with 02 teenagers booked 02 rooms at this hotel for 04 nights on our 1st visit to Washington DC in March 2014, which is about 5 miles or 20 mits away from key attractions in DC.

From the time we arrived everything went wrong and I found disastrous; they have messed up our type reservation made 02 months in advance;. Rooms, carpets, lobby, elevators everything dated and un-cleaned . I really blamed myself for selecting this place.

I gave up every plans in the 1st evening and went around to find another hotel and flowing day itself I check in to a hotel at Colesville Rd, Silver Spring, very clean hotel run by yet another known chain.

The unexpected experience completely ruined one day of our precious trip. We will never ever think about returning this place.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Asoka B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, 21 March 2014
Dear Guest,

We value your opinion and appreciate your business. Please contact our General Manager for your inconvenience and we apologize that your stay was not legendary.

Our hotel will be addressing all matters concerning your guest experience. I hope you give us another chance to "win" your business.

Thank you for your comment and your concerns,


Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2014

We had been traveling with our school from South Carolina to work at a nearby convention. And let me tell you, housing a group of 100 students isn't easy! Luckily, this choice hotel met our every need. As soon as we arrived at the hotel they greeted us with a warm, friendly welcome. The manager on site, Donna, was so understanding and easy to partner with. All of the staff, from managers to security guards, were attentive and understanding during our stay at the Comfort Inn. Due to our early working hours we could not make the provided continental breakfast. The staff decided to extend the hours of the breakfast so that we could eat before work. We are so thankful for everyone who made our stay amazing!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kenny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, 13 March 2014
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and our hotel staff look forward to you returning to the Comfort Inn- DC Gateway and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Washington DC N Silver Spring

Property: Holiday Inn Express Washington DC N Silver Spring
Address: 7990 Georgia Ave, Silver Spring, MD 20910-4860 (Formerly Comfort Inn Georgia Ave/DC Gateway)
Phone Number:
Region: United States > Maryland > Montgomery County > Silver Spring
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Silver Spring
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Washington DC N Silver Spring 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
127 Newly Renovated Guest Rooms & Public Area's as of December 16, 2014 Complimentary Deluxe Hot Breakfast Restaurants & Lounge's within walking distance Interior Corridors, Two Elevators & every guest room has a Microwave & Refrigerator 4 blocks from Metro Station Complimentary Shuttle(7am-9pm/Mon-Fri) Valet & Self-Parking available($10 a day) Bus Parking is Free for Groups Free Fitness Center & Business Center Stay with us to earn & use your IHG Rewards any where in the World & with us Free Wireless & Cable High Speed Internet ... more   less 
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Also Known As:
Comfort Inn Georgia Ave/Dc Gateway Hotel Silver Spring
Silver Spring Comfort Inn
Silver Spring Ramada
Ramada Silver Spring

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