Booked this hotel last minute using Hilton Honors reward points & cash when I was passing through the area and needed a place to sleep and rest before continuing up the East Coast home from the South. It was available for the reward stay and I knew Silver Spring was a nice area to hangout, grab some good eats, maybe catch a movie and relax before hitting the sack for some zzzs for the drive.
Downtown Silver Spring was nice; Doubletree Silver Spring made me lament being cheap and having not booked the Hampton Inn or Homewood Suites across the street on Hilton Honors instead.
When I pulled in I was greeted by a valet who was okay until he got in my car.
Then he sat there for a few minutes until I realized that he could not get my car out of park with the push button break (which isn't all that unusual on new cars). Didn't exactly leave me feeling safe about leaving my baby in his care. I saw the signs which said they weren't responsible for anything in the garage despite forced valet (no self park option) so I went back and showed it to him and removed my camera from the car.
When I checked in I was not offered an upgrade (as I nearly always am at Hilton properties because of my status)- and I didn't ask for one because the desk girl didn't seem particularly enthusiastic. No problem, got a stay for cheap with the points (that I pay thousands of dollars for annually in brand loyalty), not going to press my luck.
When I went to the room I was thirsty so I called down to find the vending and ice; I was told the ice was on another floor (Hilton Honors floor which I was NOT put on, instead put in a room next to construction) and I was told since I was a member water would be sent up. Yeah the water came up three hours later. When I went trekking about to find the ice I was met with two staffers standing around BSing in the middle of the day loudly and flirting with me.
The ice bucket BTW REEKED of "sour"- smelled like mildew.
Room did not feel clean. It looked clean but didn't feel clean, lots of residual smells as if the bath tub was sour too and the carpet was dirty. Windows were dirty in the room.
On the positive side, room service was excellent as was the bartender Joe.
The desk person in the evening, a young guy was really helpful too in navigating the area.
Mediocre to great staff; really good restaurant, old hotel dressed up. Would not stay again as there appear to be better, newer options in the area where I don't have to worry about my car getting being mishandled by inexperienced valets or feeling neglected despite being such an active Hilton Honors member. I mean they don't have to kiss my butt but why else do consumers do the hotel membership thing if not for the perks?
- Official Description (provided by the hotel):
- Our DoubleTree hotel in Silver Spring, MD is located near a lively entertainment district, the Metro Red Line commuter rail, and Interstate 495/Capital Beltway. Walk or take our hotel shuttle to the restaurants, shops and entertainment venues in downtown Silver Spring, or ride the Metro commuter train - only two blocks away - to Washington DC. Discover Silver Spring's pedestrian-friendly downtown. The hotel is close to the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Howard University, NIH and Walter Reed. Stay within 45 minutes of Washington National Airport and the Baltimore/Washington International Airport and Washington Dulles International Airport. The DoubleTree by Hilton Hotel Washington DC-Silver Spring features modern guest rooms and suites, each with complimentary WiFi, work desks and natural stone bathrooms. Upgrade to a suite for a deluxe private room, separate living area, and walk-in closet. Maintain your exercise routine in our heated indoor pool and fully equipped fitness center. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Silver Spring
- Silver Spring Hilton