I recently spent 4 nights here with my family. The location of this hotel could not be better. It is super convenient to DC and the Silver Spring area has lots of great attractions of it's own. While there, we dined at a great sushi and Vietnamese restaurant in addition to picking up some quick fast food - all walking distance. Plus our teenaged guest was able to walk to shopping. The area seems safe and clean and is very well appointed.
As many reviewers have pointed out, this particular hotel is a bit worn around the edges. I would agree. Hilton would do well to spend some funds on repair and updating. However, despite its' age and the obvious wear and tear, the hotel is relatively clean.
As for the room, even in a larger "suite" the bathroom was virtually "standing room only" - for one. The room itself was clean, attractive and relatively spacious and the daily housekeeping staff kept it that way. Maintenance requests were handled quickly, but inconsistently and a bit sloppily (a squeaky door was oiled, but others in the unit were left untouched - why not check all doors while there? - and stains were left on the wall from the application of oil - a shame in an otherwise clean room).
The staff was hit or miss. Either super helpful, polite and professional -- or not. And it was either prompt - or very much not . Overall, service was extremely inconsistent, sometimes moment to moment. This must be a frustration for the high performers - of whom there are quite a few. Perhaps great employees should be paired with others to promote consistency. Training and recognition programs might be enhanced - or implemented - to bring everyone to the same place as concerns service.
Overall, despite the obvious hiccups, I would recommend this hotel for it's fantastic location and accessibility and extremely competitive pricing. If you are a family watching your vacation funds, not in a terrible hurry, do not require luxury or top notch service, but want a clean and safe place to stay that is close to all you want to do and see this is a great choice.
- Official Description (provided by the hotel):
- Our DoubleTree hotel in Silver Spring, MD is located near a lively entertainment district, the Metro Red Line commuter rail, and Interstate 495/Capital Beltway. Walk or take our hotel shuttle to the restaurants, shops and entertainment venues in downtown Silver Spring, or ride the Metro commuter train - only two blocks away - to Washington DC. Discover Silver Spring's pedestrian-friendly downtown. The hotel is close to the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Howard University, NIH and Walter Reed. Stay within 45 minutes of Washington National Airport and the Baltimore/Washington International Airport and Washington Dulles International Airport. The DoubleTree by Hilton Hotel Washington DC-Silver Spring features modern guest rooms and suites, each with complimentary WiFi, work desks and natural stone bathrooms. Upgrade to a suite for a deluxe private room, separate living area, and walk-in closet. Maintain your exercise routine in our heated indoor pool and fully equipped fitness center. ... more less
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- Also Known As:
- Hilton Silver Spring
- Silver Spring Hilton