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“Far exceeds expectations! Cleanest hotel of this caliber”

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Holiday Inn Express Waldorf
Ranked #6 of 12 Hotels in Waldorf
Mount Pleasant SC
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Far exceeds expectations! Cleanest hotel of this caliber”
Reviewed 18 May 2014

When traveling through the area, I considered many options. My previous experiences in the Waldorf area made me very cautious in choosing a hotel. This Holiday Inn Express is located just off the main route, so arriving at night, it seems like a dark area. Once inside I was very pleased with the entire experience from the courteous and informative desk clerk, to the cleanest room I have seen in anything less than a 4 star hotel, and finally a great breakfast buffet that had fresh offerings being carefully monitored by staff for refills and cleanliness. When we came down for breakfast, I noticed the elevator flop was a bit dirty, but even that was clean by the time we returned to our room. The room was very quiet with nice furnishings including a selection of pillow densities. Honestly we could not have asked for anything else from this hotel.

Room Tip: I asked for a quiet room and was very pleased. Since this hotel does not sit directly on the main ro...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank RUADUFFER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christmas C, General Manager at Holiday Inn Express Waldorf, responded to this review, 16 June 2014
We appreciate you taking the time to provide your feedback about your recent stay with us. Thank you for your kind comments about our hotel. We love be able to share your experience with our staff.

Thank you,
Management
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84 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Claremont, New Hampshire
Level 6 Contributor
569 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 17 May 2014

We were visiting D.C. and wanted to stay outside to save $$$. We are glad we did. Exceptionally friendly staff. The breakfasts were nice, including a nice break from the standard HI Express fare. I was very impressed about how well they kept it stocked - even though there were lots and lots of school children. Nice pressure in the shower. My family enjoyed the indoor pool. Only one complaint: We had to change our travel plans. When I contacted central HI Express, for reasons still not clear to me, they could not alter the reservations for us and gave us a local email address. I emailed the request and never received a response. I figured out a way to do it online, but I am disappointed for the lack of email response - this is 2014 after all.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dnumme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christmas C, Manager at Holiday Inn Express Waldorf, responded to this review, 16 June 2014
Thank you for your kind words about our hotel. We truly appreciate when we hear how well we have done. I do apologize that no one was able to respond to your email as you had requested and that appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us.

We look forward to serving your future needs.

Thank you,
Management
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Granby, Connecticut
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 May 2014 via mobile

Overall a good HIE, but two problems spoiled the visit. The staff is fine, the room clean, and the breakfast good. BUT, when we arrived the luggage carts had been stolen, and we had to carry our stuff to our room (we don't travel lightly); luckily, a staff person carried our heaviest piece to the room. It was the same checking out. Check out morning there was a water problem with the water coming out yellow and smelling of sulphur. No shower, no use of water. The problem was unfixable.

Stayed May 2014, travelled as a couple
Helpful?
Thank AnnoyingLittleMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christmas C, Manager at Holiday Inn Express Waldorf, responded to this review, 16 June 2014
Please accept my sincere apology.
I want you to know that the comments and suggestions we receive from guests are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.
Please be assured that all of the issues you’ve raised have been addressed, and that appropriate action has been taken.

We look forward to serving your future needs.

Thank you,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lovettsville, Virginia
Level 5 Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 March 2014

Staff was always helpful and friendly. Room was roomy, comfortable and clean. Convenient location for visits to Waldorf or La Plata. Convenient to restaurants. Breakfast included hot items as well as the usual fare. Did not use pool or exercise room, but it was nice to know they were available. Pet friendly! Quiet location.

  • Stayed March 2014, travelled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dalawon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christmas C, Manager at Holiday Inn Express Waldorf, responded to this review, 16 June 2014
Thank you for taking the time to leave your comments. We are delighted to know that our staff was able to help you during your stay.

Thank you,

Management
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Frankfurt
Level 5 Contributor
70 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 March 2014

Comming from Europe my normal expectations have been fullfilled completely: The Express was easy to find (right next to the highway), FOC parking in large quantities for any size of car and efficient cheeck in.
First positive surprise are the large rooms (way bigger vs. HI Express in Europe) and the top quality of the beds you nrmally get in a 4* place. All other furniture and the bath are the normal good standard.
The highlight is the fact that the hotel not only has a (indoor) pool, but a well equiped gym. I liked it a lot :-)
Breakfast is again normal good quality. Fruit juices have been top quality...but as only plastic cups (Polystrene :-(), which give a terrible off-taste are available we could not take them - a pity.
The stuff was super friendly, helpfull and competent (we have had a problem with the safe).
Overall: Best place in the city for me :-)

Room Tip: All are the same.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Mr_Bellevue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Waldorf, responded to this review, 25 March 2014
Dear Mr_Bellevue,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and looked forward to serving you again in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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Fort Worth, Texas
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2014

The room was clean and pool/ exercise area were excellent. The free breakfast was great. We loved the friendly and courteous Holiday Express employees.We plan on staying again if we are ever in the Washington DC area.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank shehenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christmas C, General Manager at Holiday Inn Express Waldorf, responded to this review, 16 June 2014
Thank you for taking the time to provide us with feedback about your stay. We are happy to hear that we were able to meet your needs. We hope to see you again in the near future!

Thank you,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keedysville, Maryland
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 October 2013

I stay in Holiday Innn Express pretty often and this location is one of the best! I checked in around 8 in the eveninf and to my surprise I had no issues with a close parking place. The clerk was super friendly, she was pleasant and helpful. The room was large, spacious and QUIET. The bed was super comfortable, water extra hot and the towel were fluffy. The breakfast was standard but I swear it was fresher then the others I have been to. Overall a great place.

  • Stayed October 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank skzkitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul R, Manager at Holiday Inn Express Waldorf, responded to this review, 13 November 2013
Thank you for your feedback. We are glad to hear that you've enjoyed your stay. We hope to see you in the near future.

Thanks,

Paul Reyes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Waldorf

Property: Holiday Inn Express Waldorf
Address: 11370 Days Ct, Waldorf, MD 20603-4856 (Formerly Days Inn Waldorf)
Phone Number:
Region: United States > Maryland > Waldorf
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Waldorf
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Waldorf 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The Holiday Inn Express Waldorf, MD is conveniently located on US 301 South Crain Highway in the city of Waldorf and a 30 minute trip from Washington DC. With our World Class Service and many Maryland businesses, restaurants and attractions within minutes from our front door; you’ll discover why our guests have selected us as their preferred hotel in Waldorf! Our convenient location and free parking make our hotel the first choice for business travelers visiting SAIC, SMECO, Chaney Enterprises, Besche Oil, Verizon, BAE Systems, Lockheed Martin and Northrop Grumman. Government travelers will find our central location convenient to Indian Head Naval Base, Joint Base Andrews (Andrews AFB), Dahlgren Naval, and Patuxent River Naval Air Station. To ensure you are comfortable and productive we also feature special in-room amenities such as free high-speed Internet access, microwave, refrigerator, 42” Flat Panel HD TV and free local calls. After a day of visiting the St. Charles Towne Center, Southern Maryland Blue Crabs or the Budds Creek Motorcross Speedway, relax with us in our indoor salt water swimming pool or take advantage of our state of the art Fitness Center. Stay Smart® and connected with our free Business Center and wireless Internet access in public areas throughout the hotel. We also welcome your furry friends as we are a pet friendly hotel. ... more   less 
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Also Known As:
Days Inn Waldorf Hotel Waldorf

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