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Days Inn Westminster
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A TripAdvisor Member
Lake Worth, FL
13
Reviewed 30 November 2005

We had every bad experience that the earlier 3 reviewers had on one long weekend. Dirty Linens, Dirty rooms, no soap, sink in need of repair,and TV not working properly. The staff, said speak to the manager who wasn't available.
As is noted, the only ray of light is the breakfast and person taking care of same. I think she depends on tips to some degree.
We complained and got a standard form letter from management that could be used for virtually any problem a guest had. We complained to Days Inn, and also got a standard form e-mail. On follow up emails, we were basically told we do not exert control or care about the quality of a Days Inn Franchisee Hotel.(I wonder what they do care about) Have stopped using Days Inn and related Hotel chains.

We go to Westminster several times a year. Prior to about 2 years ago, the Days Inn was our preferred choice of Hotel, Management or ownership has definitely changed, and with little competition they can afford to ignore the most basic hotel services.

  • Stayed: May 2005
    • Value
    • Rooms
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Hershey, PA
12
Reviewed 11 October 2005

The majority of the staff at this hotel were very unfriendly and very unhelpful. When asked how to get to my room when I was checking in, the reply from the front desk clerk was "You Walk". Then she walked away. Our room was dirty and the toilet was broken. Also we had alot of ants. The only positive experience was the their continental breakfast. It was very nice and the staff working in this room were very pleasant. If you must stay here, then ask for a non-smoking room on the second floor. These rooms were nicer than ours and larger as well as had a microwave and refrigerator. The rooms on the first floor were smoking and did not have any of these ammenities.

  • Stayed: October 2005
    • Value
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2005

This hotel has really deteriorated within about a year's timeframe. I stayed there in December. The bedding was stained and the television had terrible reception. Westminster needs some more good hotels! Breakfast was the only highlight.

  • Stayed: December 2004
    • Value
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2  Thank Terpatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2005

1. No towels in room upon checkin. Asked the maid about it, was told that they were still being laundered and would be available shortly. They never came.

2. Told the front desk at ~9AM that I would be staying another night. Confirmed it by phone at ~noon. Returned that evening to find my door opened and all my possessions gone. Fortunately, my things had been moved to the office, though I still lost toiletries that had been sitting on the bathroom counter. Asked for some compensation, the clerk said I'd have to speak to a manager the next morning. The manager checked with a clerk who lied, saying I'd asked to check out, which was why I was removed from the system. Only problem - I was still in the computer. The manager refused to comp the room, and, after much argument, gave me 20% off, which I really didn't care about.

I can't imagine a hotel that wouldn't immediately bend over backwards to rectify a mistake this huge. This place is simply awful Avoid it if you can.

  • Stayed: January 2005
    • Value
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4  Thank rgberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017
Google Translation

Room Tip: Zimmer nach hinten raus, ist zwar auch nicht zu laut vorne aber hinten ist halt kein Verkehr
  • Stayed: August 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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