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DoubleTree Hotel Boston/Bedford Glen
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Reviews (1,127)
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540
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Reviewed 5 June 2014

My wife and I stayed here on a Saturday night while visiting our son in Boston. The grounds and hotel building/rooms are very attractive and well maintained. Quiet location and a very attractive rate on the weekend. A bit far from downtown Boston (~35 min drive non-rush hour) but worth the drive in our opinion for the the lower price and the lovely surroundings.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded 7 June 2014

Thank you!
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

Was there for a Soccer tournamnet with many boys and had a wonderful experience. Staff was excellent. Even managed to accomodate a large group for dinner when the restaurant was closed. Absolutely great service from the restaurant staff

  • Stayed: May 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Chantal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded 7 June 2014

Thank you very much. We look forward to having you back again.
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

If you want to be a little bit outside of the Boston traffic, this is a very nice place to stay. It has a remote, country feel but is close enough for you to get to where you want to go rather quickly. From this location, we drove to many spots in the area without any problems during the week and on the weekends.

We ate at the restaurant for breakfast everyday and had several dinners there. Due to the layout, there is a large patio area near the bar/restaurant that is nicely shaded with mature trees.

All and all, the service was excellent, and we would return. Given that the hotel has only two stories, the rooms are quite spread out, but we like that (gives the place a resort feeling and plus the exercise of walking off your big meal). In the summer, one can cut across the property using the walkways.

  • Stayed: August 2013, travelled on business
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1  Thank JohnD2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded 3 June 2014

Thank you very much! We hope that you will visit us again.
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

My room was at the end of the hall, directly across from the stairway that also leads to the gym and pool. At least three times an hour, from 10 p.m. to 6 a.m., the door would open (squeaky) and slam shut. I was woken at 2:30 a.m. by a maintenance man on his phone right outside my door. When I asked him to take it elsewhere he went into a maintenance room, located right next to the stairway. I could still hear him as clearly as if he was standing in my room. And I wear ear plugs!
I e-mailed the manager about the problems with my stay, and he did not so much as acknowledge that I e-mailed him. I have stayed in many places over the last year and this was by far the worst experience I would sooner stay in a motel before going back here. At least I would be able to sleep.

Room Tip: Make sure you do not get room 1155
  • Stayed: May 2014, travelled on business
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2  Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded 3 June 2014

Dear Elizabeth,
I am trying to track down which of my male managers that you emailed. I did check with my
Director of Engineering and he said he did not receive anything. I am truly sorry about this, no one should be on the floors on their cell phones at any time of the day. Carlos is going to try to find you in the system and reach out to you personally. I am the General Manager and would be happy to speak with you if you will call me.
Lynne

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Reviewed 30 May 2014

The Hotel was nice. However the location of our room was too far from our lobby. Else it was a nice stay. Because we have a small baby, we needed a microwave, which was not there in the room. We had walk to the main lobby to use the microwave.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank baijayantimala p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this reviewResponded 3 June 2014

I am so sorry that we didn't communicate that we have microwaves available upon request for the rooms. I will make sure that our front desk agents are informing our guests. Thanks for staying with us.
Lynne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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