We have stayed in this hotel for 7 years...This year we were accused of smoking in the room. The windows were near where everyone smokes, smoking is outside. You open the windows and yes...the room smells like smoke...We had smokers to the right of us..smokers to the left of us.My wife is a bad asthmatic..so I would never smoke in the room. We thought we cleared all of this up w/ the owner..so we booked 5 days for our HONEYMOON..and they give us a good deal...we get an email very near our wedding date stating that "bc there was smoking in the room", we were not allowed to stay in the rooms that we booked w/ them?? So we had to run around last minute and find a place to stay during a holiday weekend. Very bad BAD customer service...and the owner became just plain nasty...It use to be the perfect place to stay but after what they did to us for our honeymoon...good riddens...
- Official Description (provided by the hotel):
- We are an all suite property, with full size appliances in kitchen, living room with sleep sofa, bed room with king, queen or two double beds, bath with tub/shower combo. Located in a residential area with restaurants and shopping near by. Easy access to train to Boston and Salem. Free in-room Wi-Fi. ... more less
- Also Known As:
- Beverly Garden Hotel Beverly