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“Great staff, great service, great value for money”

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Hampton Inn Boston Bedford Burlington
Ranked #1 of 3 Hotels in Billerica
Certificate of Excellence
Wellington, New Zealand
1 review
“Great staff, great service, great value for money”
Reviewed 31 March 2014

I stayed at this hotel for five nights. The room I had was clean, tidy and quiet. The bed was supremely comfortable! The thing that really set this stay apart for me though, was the friendliness and great service offered by the staff. I hope Hampton Inn is proud of the team they have here. The complimentary breakfast and shuttle service is just the icing on the cake. In short, do not hesitate to book here.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill H, General Manager at Hampton Inn Boston Bedford Burlington, responded to this review, 6 April 2014
Thank you for choosing the Hampton Inn Bedford-Burlington for your travels. I appreciate you taking the time to provide feedback and glad to see that your experience generated a terrific rating for our hotel and staff. I am also pleased that you found our staff friendly and they provided the service you needed. Our team constantly strives to provide the best customer service and the cleanest rooms we can. I think your reviews caption "Great staff, great service, great value for money" says it all. Once more thank you for your feedback and for your business.
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624 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
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English first
New York City, New York
Level Contributor
441 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 22 March 2014

This is a great Hampton Inn is a great location. The room and common areas are very clean. The breakfast was hot and plentiful.

It is in a great location near the Burlington Mall and many restaurants.

I recommend this hotel

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gregmNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill H, General Manager at Hampton Inn Boston Bedford Burlington, responded to this review, 6 April 2014
Thank you for choosing the Hampton Inn Bedford-Burlington for your travels. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay. I also thank you for your excellent rating of our hotel and staff. Our team constantly strives to provide the best customer service and the cleanest rooms we can. Once more thank you for your feedback and for your business.
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Groton, Massachusetts
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 February 2014

Lovely renovated property with all of the comforts of home. Staff is way above average for professionalism, friendliness and customer service. Immaculate rooms and beautiful lobby/breakfast area. The staff even cleaned the snow off of my car!! Best value for the area, why stay in Boston when the setting is far nicer at this lovely hotel. A real boutique hotel feel, not like a chain at all!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank DEBI825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill H, General Manager at Hampton Inn Boston Bedford Burlington, responded to this review, 24 February 2014
Thank you for choosing the Hampton Inn Bedford-Burlington for your travels and for your positive comments regarding our hotel, especially the boutique like atmosphere and the friendliness of our staff. We certainly have had more than our fair share of snow this year and it keeps our staff on their toes. I am glad we were able to shovel you out and give you a good start to the day. Once more thank you for the positive feedback and for your business. Please come again.
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Netherlands Antilles
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 February 2014

Had a great stay at this hotel. Though far from Boston, where we were heading. they had a shuttle to the closeby mall and further connections that were very convenient. The Mall itself was not bad and we had a few dinners there before heading to our room. Great stay

Stayed July 2013, travelled with family
Helpful?
Thank LeoninAntilles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill H, General Manager at Hampton Inn Boston Bedford Burlington, responded to this review, 12 February 2014
Thanks for staying with us at the Hampton Inn Bedford-Burlington. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay. While we are not in Boston, we are not that far, MapQuest has us 20 miles from Quincy Market ( a popular tourist attraction) and about 30 minutes travel time; of course traffic can double the travel time. Public transportation will also take you about an hour. On the plus side, we don’t have those downtown rates. Once more thank you for the positive feedback and for your business. Please come again.
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Avondale. PA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2014

Spotless… room cleanliness was excellent. The lobby is very inviting and the breakfast was excellent and well organized. Even with a crowd, it did not feel crowded. Staff was very helpful and knowledgeable with directions. We often stay at Hampton Inns and the facilities at this location were top-notch.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank MHP5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill H, General Manager at Hampton Inn Boston Bedford Burlington, responded to this review, 12 February 2014
Thank you for choosing the Hampton Inn Bedford-Burlington for your recent trip and for the very positive comments on our hotel and staff. Our lobby was recently renovated which resulted in a larger area to serve and seat our guests having breakfast, so I am glad you found it inviting. And of course I always enjoy reading positive comments on our staff. Once more thank you for your feedback and for your business.
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Burlington, Vermont
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 February 2014

The hotel was clean and looked very new. The room was as I had ordered. The breakfast in the morning was typical Hampton Inn fare; the quality overall was good, and definitely can leave satisfied. Saves an additional stop to eat. Would stay here again. There were NO bed bugs.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank kiddoc99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill H, General Manager at Hampton Inn Boston Bedford Burlington, responded to this review, 12 February 2014
Thank you for choosing the Hampton Inn Bedford-Burlington for your travels and for your positive comments regarding our hotel. You are welcome back anytime. I am not sure why you referenced bed bugs; but, you are correct, we do not have them. Thanks for your comments on the our rooms looking new and clean, our housekeeping staff works very hard to present our guests with a clean fresh room. Once more thank you for your feedback and for your business and we hope to see you again.
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Putnam
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 January 2014

Great hotel but no jacuzzi or indoor pool... Breakfast was fantastic but my major complaint is a lack of lights and signage on the road. We came on a dark foggy ish night in January from northbound and would've missed it if it weren't for some help via locals...

Room Tip: Dont face the lobby
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLinton84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill H, General Manager at Hampton Inn Boston Bedford Burlington, responded to this review, 2 February 2014
Thanks for staying with us at the Hampton Inn Bedford-Burlington. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay except for a little trouble finding us. I agree with your observation about signage and we are currently working with the town to install an illuminated sign on the road leading up to the hotel. Once more thank you for your feedback and for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Boston Bedford Burlington

Property: Hampton Inn Boston Bedford Burlington
Address: 25 Middlesex Tpke, Billerica, MA 01821-3936
Phone Number:
Region: United States > Massachusetts > Billerica
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Billerica
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Boston Bedford Burlington 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Hampton Inn Boston Bedford Burlington is nestled in a sprawling suburban area while still in close proximity of Boston. It provides a great location for many business and leisure travelers alike, offering many local businesses and many exciting historical areas nearby. Hampton Inn offers amenities such as warm breakfast every morning, swimming in a seasonal heated pool, a conference room with room for 75 people, and a 24 hour business center. Our rooms are the perfect place for productivity or relaxation with free WIFI and out comfy Hampton beds. ... more   less 
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Also Known As:
Hampton Inn Bedford - Burlington Hotel Billerica
Hampton Inn Billerica
Billerica Hampton Inn

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