We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Food was great. Service lacking”
Review of Jade Pacific

No photo provided
Got a photo?
Add it.
Jade Pacific
Ranked #25 of 57 Restaurants in Billerica
Cuisines: Chinese, Asian
Dining options: Dinner, Lunch, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Restaurant details
Dining options: Dinner, Lunch, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
St. Johns, Florida
Level Contributor
93 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Food was great. Service lacking”
Reviewed 30 August 2013

We had actually called ahead and ordered a "Dinner for five" to be picked up at 6:15pm. When we got to the restaurant the manager stated that he never received the order and we must have called the wrong restaurant..(Really!). I showed him my phone history and verified the number. I knew it was him that took the order. Instead of saying sorry we will take care of it right now he thought telling me I did not call for the third time would be a good idea. After waiting 40 minutes for the takeout with a little one with us was not neat. The food was fine and I must add the sweet and sour chicken was excellent. However, you must avoid the lobster sauce, it was disgusting tasting and looking.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sanguru1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

27 reviews from our community

Visitor rating
    12
    4
    7
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Burlington, MA
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Not Gourmet But Okay”
Reviewed 9 July 2013

Well known, convenient, affordable and great for groups needing larger than average booths. Spacious open lounge with TVs, long bar and ample room to walk around and people watch.
Long time owners are friendly and offer above average hospitality. Suggest the Boneless spare ribs and the "Orange Chicken and Broccoli" (ask for non-spicey). Large parking lot with easy in and out onto Route 3A. Best enjoyed with friends and large groups.

.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank misterkevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Not Chinese food”
Reviewed 9 May 2013

The food is gross, the interior is dirty. I wouldn't eat here again even if you paid me. If you want proper Chinese food, go to Sichuan Gourmet

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bellast1tch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“New Years Tradition”
Reviewed 11 February 2013

Nothing starts the new year better than a pupu platter for 2 and a couple maitai's! Forget the hassle on New Year EVE. New years day is the best!

Visited November 2012
Helpful?
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billerica, Massachusetts
Level Contributor
31 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Good takeout and love the lounge”
Reviewed 2 January 2013

The takeout is affordable and always ready when I get there. We rarely crave Chinese food, but their appetizers always satisfy that craving. I would gladly bump up the rating if it were based on the lounge alone. Great for people watching and the drinks are delicious.

Visited December 2012
Helpful?
1 Thank robyn76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Jade Pacific also viewed

 

Been to Jade Pacific? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing