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Homewood Suites by Hilton Boston - Billerica
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Reviews (771)
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All reviewsfront deskfull size refrigeratorliving roompool and hot tubcomplimentary breakfastquiet locationbreakfast staffthe breakfast areayogurtshort drivecomfortable stayhome away from homebusiness tripcomfortable roomsfitness centerbedfordboston
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552 - 557 of 771 reviews
Reviewed 22 November 2013

We stay at this hotel very often when visiting family. This facility EXCEEDS our expectations, and sets the standards for all other hotels! The food, friendliness of staff, immaculate and modern accommodations --- it could not be any better! There are free earphones in the fitness facility, the pool and Jacuzzi are fabulous. We often request early check-in and that is quickly accomplished with the same friendly helpfulness that staff always exhibit. Our rooms are quiet, clean, and modern. The kitchens in each suite are immaculate and well-equipped with all we ever need - even free popcorn! The monetary value is excellent.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank Cynthia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this reviewResponded 25 November 2013

Dear Guest,

Thank you for taking the time to write a review on tripadvisor.com for our hotel. My staff and I really appreciate your feedback. We are all so glad that you had a great time at our hotel. My staff tries very hard each day to exceed our guests' expectations . Our goal is make you feel away from home and we are very happy that you felt at home.

i hope we get another chance to serve you again soon .

Thank you for staying with us .

Sincerely,

Arzu LeBlanc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

The hotel was great, on this trip we stayed at two other "nice" hotels that cost more then this one but was not as nice as this one is. Breakfast was great, room very clean and even had an fan in the bedroom. Bed was very comfortable.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this reviewResponded 21 November 2013

Dear Guest,

Thank you for your feedback. I really appreciate it. My staff and I are very happy to know you had a great stay . It is nice to hear we could make our guests feel at home with our service and cleanliness.

Thank you for staying with us. We hope to get another opportunity to serve you again soon.

Sincerely,

Arzu LeBlanc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

We only stayed one night but it was great. Hotel was spotless, new, and all aspects were exceptional. Because of construction it was a little difficult to find but not much of a problem. It is tucked away at the end of a road so very quiet and beautiful location. Breakfast had good selection and was very good. Received a very good room rate which made even better. Highly recommend.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank MsuFinProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this reviewResponded 21 November 2013

Dear guest,

Thank you for your feedback. I really appreciate it. My staff and I are very happy to know you had a great time at our hotel. We do have many amenities as well as great rates as you mentioned.

Thank you for staying with us. We hope to get another opportunity to serve you again soon.

Sincerely,

Arzu LeBlanc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

This was a great place to stay for our family of 6 : Clean, comfortable and quiet. It was so nice to have the convenience of prepared meals as well as the space and kitchen facilities for our own meal/ snack prep.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Christy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this reviewResponded 21 November 2013

Dear Guest,

Thank you for your feedback. I really appreciate it. My staff and I are very happy to know you had a great stay and utilized our well equipped guest room kitchen.

Thank you for staying with us. We hope to get another opportunity to serve you again soon.

Sincerely,

Arzu LeBlanc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

We were visiting family just outside of Boston. This hotel was about 20 minutes from the location and well worth the drive. The staff was very friendly and the room was clean and comfortable. Call the hotel for a better address, as the address we got didn't work in our GPS. We would be happy to stay here again on a return trip!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arzu L, General Manager at Homewood Suites by Hilton Boston - Billerica, responded to this reviewResponded 21 November 2013

Dear Guest,

Thank you for your feedback. I really appreciate it. My staff and I are very happy to know you had a great stay.

We do send our an email to all of our guests who are arriving that day with detailed directions to our Hotel as some GPS system does not recognize our address. It is a great idea to call us to get directions . Our front desk staff is more than happy to help you with directions. Thank you for this great advice on tripadvisor.

Hope to see you again soon

Sincerely,

Arzu LeBlanc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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