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“Great staff”

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Homewood Suites by Hilton Boston - Billerica
Ranked #2 of 3 Hotels in Billerica
Certificate of Excellence
Wake Forest, United States
1 review
“Great staff”
4 of 5 bubbles Reviewed 18 August 2014

The staff made all the difference!!! I recieved a warm welcome each day and I especilaly loved the fresh baked cookies in the evening. The food was good and I loved the comfy atmosphere. The staff was very helpful and NICE!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ronald J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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660 reviews from our community

Traveller rating
    368
    193
    58
    26
    15
See reviews for
312
95
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191
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
118 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

There will be a familiar theme for my reviews: accommodating a 6'2" 15 year old in a family of 5 is difficult. But not here. We chose the suite and it was a great choice. We were pleased with amount of room and everyone had a bed.

We've had good luck, mostly, with Homewood Suites so it was no surprise this one was up to that standard. One thing to remember - no Manager's Reception on weekends. I forgot about it and was disappointed. But the breakfast buffet was awesome. I'm a breakfast person so the continental breakfasts at other hotels just don't cut it.

The only negatives (other than the reception not being on weekends) were that the suites (at least ours) were a long way from check-in/breakfast/pool and the place seemed to have been built with knock-off Legos. The first made it quieter but we spent a lot of time walking the halls. The second was just the aesthetics - the hall floor and ceiling were uneven and it looked like everything was prefab but put together crooked. Weird.

No complaints about any part of the stay. We loved the service, food and cleanliness. Would stay again given the opportunity.

Room Tip: Go for a suite if you have a large family. Our five fit perfectly.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, United States
1 review
4 of 5 bubbles Reviewed 14 August 2014

Our first - but not last - stay at this hotel. The place is in a convenient location and the price was right. Our only complaint was about the breakfast. The dining area was packed and some of the food items were unavailable.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norristown, United States
1 review
2 of 5 bubbles Reviewed 14 August 2014

This hotel not worth the price paid. The overall quality of the place is under qualified to be in the same ranks as other Hilton hotels. It's like the place hasn't had renovations for the last twenty years judging by the permanent dirt and rust stains in the tub. Also, if you're here on business, don't expect to have that quick internet connection that you were hoping for, this places speed is about equivalent to dial up. Breakfast quality not good.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mahendra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

this place was clean, had a great value and wonderful staff. I will keep Homewood Suites as one of top places to stay going forward. Thank You Homewood Suites for making my vacation so grand. I will surly be back.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank nils222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

When I can get in here, I always enjoy my stay. Great space to spread out and the rooms are always clean and smell so fresh. Staff is always chipper and helpful with arranging shuttle service. Breakfast is your standard fare and decent. Enough to get you going in the morning :-)
Right off of Middlesex Tpk where they have opened several trendy bars and bistros. A Wegman's is also opening soon so more choices if you want to prepare your own meals in the room.

  • Stayed April 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andover, MN, United States
1 review
5 of 5 bubbles Reviewed 8 August 2014

A very nice and clean hotel. Close to shopping and restaurants and the Interstate Highway. Great for extended stays or families that can use more than one bedroom. The small kitchen with stove and full size refrigerator is great. Free breakfast was OK.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Boston - Billerica

Property: Homewood Suites by Hilton Boston - Billerica
Address: 35 Middlesex Turnpike, Billerica, MA 01821
Phone Number:
Region: United States > Massachusetts > Billerica
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Billerica
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Boston - Billerica 3*
Number of rooms: 147
Official Description (provided by the hotel):
The Homewood Suites, Boston-Billerica is a 147 all-suite hotel located approximately 20 miles north of Boston within a quiet suburban area. We are only 5 minutes away from shopping malls, movie theaters, many options for casual and fine dining as well as historical Lexington, and Concord. We offer a complimentary shuttle service within a 5 mile radius of the hotel, 7AM-7PM during the weekdays and weekend hours may be limited. Our suites offer fully equipped kitchens with service for four, the option of one king bed or two double beds in a separate bedroom area, a separate livingroom area with a pull-out couch and a flat screen television within each room. We offer a complimentary "suite start" breakfast buffet each morning (6AM-9AM on the weekdays, 7AM-10AM on the weekends)and a complimentary dinner Monday through Thursday 5-7PM, serving a main entree' sides, salad bar and soft drinks. Take advantage of a great workout in our onsite fitness center featuring personal Precor equipment, take a dip in our indoor heated pool and whirlpool or pass some time by surfing the internet in our executive business center. Wireless internet is always complimentary throughout the hotel for your convenience. We also offer complimentary grocery shopping services, an on-site laundry facility, same-day dry cleaning, and not to mention a 100% Satisfaction Guarantee! Welcome Home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Boston - Billerica Hotel Billerica
Homewood Suites Billerica
Homewood Billerica
Hilton Billerica
Billerica Homewood Suites
Billerica Hilton
Homewood Suites Boston

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