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“Moldy smelly room!”

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All Seasons Inn & Suites - Bourne
Ranked #5 of 8 Hotels in Bourne
Reviewed 16 October 2013

Our room was smelly and unhealthy. There were animals in the walls, keeping us awake. Don't recommend this place at all. Overpriced for what we got. We found out afterwards there was breakfast included but the clerk at the desk never mentioned this to us.

  • Stayed: October 2013, travelled with family
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1  Thank mooseantlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit T, Manager at All Seasons Inn & Suites - Bourne, responded to this reviewResponded 2 weeks ago

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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33 - 39 of 67 reviews

Reviewed 16 September 2013

Just got home after spending 2 horrible nights there. Where to start, no such thing as High Speed Internet, it cut out all the time. The rooms smelled musty, the sheets didn't fit the bed. Mold on the ceiling, refrigator did not work,oh and don't forget the roaches, breakfast was in another building outside of the motel,as was the pool,the pool water was dirty no smell of chorine.I booked for a room on the first floor, which was a must just had knee surgery and not cleared to do more then 5 steps, anyway they said they were booked and had no rooms on the first floor. Horrible place, the pictures on the web site are deceiving. This place sucks. Don't stay.

  • Stayed: September 2013, travelled as a couple
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2  Thank Sylspol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit T, Manager at All Seasons Inn & Suites - Bourne, responded to this reviewResponded 2 weeks ago

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2013

Stayed here while visiting family on the Cape.
In a pinch, this place will work. Needed just a place to sleep. It is simply just a motel. It does have a nice looking pool, but I didn't t try it. But it looked nice.
This place draws very local, normal people. Blue collar guys working on the road and need just a place to stay for an evening and grab a shower.
The room I had which was number 218 was fine. Didn't have enough towels but went to front desk and took care of it right away.
If you need a glass of juice or coffee in the AM you can have it in the "breakfast room". Don't look for much more. But it works.
It helps to put the air on in your room and go out to dinner and come back and the musty smell seems to disappear. At least for us it did. The room has a refrigerator and a microwave, which I didn't expect..
So for a couple of dollars and a need, you can come here and get a good nights sleep and hopefully a good shower. At least the waters is hot.

Room Tip: Ask for one on the second floor and you will feel safer. Use all the locks and it isn't too bad...
See more room tips
  • Stayed: August 2013, travelled with family
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Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit T, Manager at All Seasons Inn & Suites - Bourne, responded to this reviewResponded 2 weeks ago

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

We stayed here two nights and it was just fine. I was nervous after reading some of the previous reviews, but we enjoyed our stay. Our room had two double beds, plus a living area with a couch and coffee table, and a nice wetbar with a fridge which was great. Yes, the rooms are dated, but it was clean and had good A/C, and the beds were comfortable. The guy at the front desk who checked us in was super friendly, and the maids were very nice and friendly too. Considering we paid less than half of what a room across the street at the Quality Inn cost, it was a good deal for where it is located.

  • Stayed: August 2013, travelled as a couple
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Thank Qino2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit T, Manager at All Seasons Inn & Suites - Bourne, responded to this reviewResponded 2 weeks ago

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2013

The place is old and dated. That's okay sometimes. But it just wasn't very clean. It's the kind of place where you don't want to walk barefoot on the carpet. The bathroom was very tiny. The room air conditioner was really loud and didn't smell the best.

The front desk staff were very nice.

  • Stayed: July 2013, travelled as a couple
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1  Thank ConnieSchwedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit T, Manager at All Seasons Inn & Suites - Bourne, responded to this reviewResponded 2 weeks ago

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2013

My boyfriend and I drove to the Cape for the weekend last minute so we booked this hotel based on price and convenience to other things we were doing. DO NOT STAY HERE! The first negative was after driving for 12 hours through the night we could not check in early. I do undestand what time check in is but I've been other places where we could check in early - no way was this place fully booked. We did look at other reviews before booking but only needed a place to sleep so we thought it wouldn'e be THAT bad - it was. When we opened our "non smoking" room the room smelled like a thousand stale cigarettes - GROSS. There was a tiny window which we opened hoping to get rid of some of the smell - no dice. On a plus side, the bed was very comfy. We did not have the free breakfast after experiencing the quality of the room and opted for IHOP instead which was right across the road. There is also a tiny place to get good seafood beside the hotel - I don't remember the name but it's in a lighthouse. I WOULD NOT STAY HERE AGAIN - GROSS AND SMELLY!

Room Tip: Do not stay here
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  • Stayed: July 2013, travelled as a couple
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3  Thank JennJeffToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit T, Manager at All Seasons Inn & Suites - Bourne, responded to this reviewResponded 2 weeks ago

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2013

this place is a dirty dump...front desk is rude and hardly spoke english!!!! reservations told me a 2 br suite i got a regular room with 2 beds???? staff is useless and rude all indians that act like they are doing you a favor letting you stay there STAY SOMEWHERE ELSE

  • Stayed: June 2013, travelled with family
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Thank pompilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit T, Manager at All Seasons Inn & Suites - Bourne, responded to this reviewResponded 2 weeks ago

"Dear Valued Guest:

Thank you for contacting us directly and allowing us this opportunity to apologize for the inconveniences you experienced during your stay at our hotel on. We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience.

We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards.

We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. I hope you will give us an opportunity to service your future lodging needs."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about All Seasons Inn & Suites - Bourne

Address: 114 Trowbridge Rd, Rt. 28 & Bourne Rotary, Bourne, MA 02532-3617 (Formerly Knights Inn Bourne)
Region: United States > Massachusetts > Cape Cod > Bourne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Bourne
Price Range: £57 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — All Seasons Inn & Suites - Bourne 1.5*
Number of rooms: 40
Official Description (provided by the hotel):
Located within a mile of the Bourne Bridge and Cape Cod Canal the All Seasons Inn & Suites is a modern, sleek, and budget friendly hotel. We offer free complimentary breakfast, high-speed Wifi, and an indoor pool as well as jacuzzi. As always, our hotel staff are always ready to help you and provide you with the most comfortable stay possible. Our hotel l is 10 miles from Old Silver Beach. It serves a continental breakfast every morning and features a seasonal indoor pool. Free Wi-Fi access and a flat-screen TV are included in every room at All Seasons Inn & Suites. We have a microwave, refrigerator, and tea and coffee-making facilities. Guests can relax in the hot tub or use the barbecue facilities. The front desk is open 24 hours a day and provides fax and copy services. At All Seasons Inn & Suites, we believe a true community shouldn't be gated or fenced in – it should seamlessly meld into its surroundings. That's why we chose Cape Cod's beautiful Bourne neighborhood for our locat ... more   less 
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Also Known As:
Knights Inn Bourne (Yankee Thrift Motel) Hotel Bourne
All Seasons Inn & Suites - Bourne MA - Cape Cod

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