Beautiful grounds, great location but sometimes when things start off with hiccups it can set the tone. Upon check in (we had a Luxury Link package) I asked if we could upgrade our room. I had also phoned in advance and asked the same question of which they said that they would make a note of it on my reservation but that I would have to check when we checked in. They had no note of it and was told that the next class of rooms above ours was sold out. I went ahead and started filling out our info when I realized that they had put us in a room below what our package had stated. I brought this to her attention only to be told that that was what our reservation showed. Thank goodness I brought the paperwork from our package and she passed it on to a colleague who said she would take care of this and requested a copy of my paperwork. We were told that they would call us when our room was ready and if we didn't hear from them before 4 just come back then. We did and proceeded to our room. It was nicely appointed with some where and tear and a tiny, tiny balcony. Breakfast was included and was a typical serve yourself with scrambled eggs, sausage, bacon and pancakes along with a variety of breads, bagels, cereals and fruits. Housekeeping was basic with making of the bed, replacing towels and coffee but no vacuuming. I can't comment on anything else as we were not there long enough as our days were spent sightseeing. All in all good not great...
- Official Description (provided by the hotel):
- Contact us directly at Ocean Edge for best rates. Choose from 90 luxuriously appointed guestrooms or two- or three-bedroom Presidential Bay Collection. While the entire resort is open for your pleasure, the AAA Four Diamond Rated Mansion-side offers a bounty of amenities just footsteps from your room: The Beach House Spa at Ocean Edge, private beach and new Beach Bar, outdoor and indoor pools, a tennis complex staffed by professionals, a cardio/weight room and fitness studio, and a spa treatment room. Please note that some of our amenities including our Beach Bar and kayaking and paddleboarding on Blueberry Pond are seasonal. ... more less
- Reservation Options:
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- Also Known As:
- The Mansion At Ocean Edge Resort & Golf Club Brewster, Cape Cod, MA