I stayed here for 3 nights for a business trip 2 weeks ago. My first impression was that the hotel exterior, lobby, and hallways looked very worn and outdated. However, when I got into my room, I was pleasantly surprised to find it had been renovated. So I enjoyed my room for the first 2 nights none the wiser. BUT on the 3rd night, as I was about to get into bed, I discovered a small dark speck on my sheets. It was moving, and as I looked closer, I realized it was a bed bug! I instantly killed it and went to search the rest of my bed. To my disgust, I found 3 more bed bugs!! At this point, I did a search of my mattress and sheets, and fortunately, did not discover any more. Normally, I would've gone down to the lobby to complain, but it was past midnight and I was extremely tired and did not want the hassle of moving rooms, so I decided to sleep in my current room. I did one last check of my bed and then went to sleep. Luckily, I'm not one that gets too creeped out by bugs, so I was able to sleep. However, it did ruin my whole experience staying at this hotel and I would not recommend it to anyone.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, new management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." ... more less
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