Overall my experience with the hotel was good. The staff was friendly and helpful. The room and facilities were clean for the most part.
A few issues did come up. My one big complaint was that my confirmation stated that my room would be ready to check-in at 3pm, but when I arrived it was not ready. I was with a larger group staying for a wedding, and my room wasn't the only one that wasn't ready at the stated check-in time either.(The Groom had to wait for his room!!!) By the time that I was allowed to check-in I had been waiting for over an hour.
The room itself was fairly clean. I didn't bother even looking at the kitchenette as I wasn't going to use any of it. The couch has either some major wear/tear or stains or something, but I wasn't using it wasn't a big deal. Bed was very comfortable. Water temperature in the sink was not very warm - took a while to warm up for some reason.
- Official Description (provided by the hotel):
- Hyatt House Boston/Burlington is a contemporary styled hotel with the comforts of home and office. With its residential feel and inviting social spaces, our hotel is a place to live, not just stay. Located 20 minutes from Boston, our hotel offers easy access to local businesses, shopping, dining and attractions, including Wayside Commons and historic Cambridge. Spread out and get comfortable in our spacious suites where you feel right at home. Go with a One-Bedroom or Two-Bedroom Suite, featuring a plush Hyatt Grand Bed(R), full kitchen with cabinets, dedicated work space and a living room with flat-panel TV and DVD for an evening of relaxation. Got extra guests? We've got a standard pull out sofa bed as well. Start your morning off with our complimentary Morning Spread with Omelet Bar. Grab freshly prepared sandwiches and salads from the 24-hour Guest Market or grab a few groceries for whipping up a meal in your room. Whether you are visiting for business or leisure, as our resident guest you will enjoy a 24-hour workout room, seasonal outdoor pool and a business center. Our friendly House Host is happy to help with anything else you need to feel connected and comfortable ... more less
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- Also Known As:
- Hyatt Summerfield Suites Boston/Burlington Hotel Burlington
- Hyatt Summerfield Suites Burlington
- Summerfield Suites Burlington
- Hyatt Burlington
- Burlington Summerfield Suites