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“Wonderful service”

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Hilton Garden Inn Burlington
Ranked #3 of 6 Hotels in Burlington
Certificate of Excellence
GreenLeadersSilver level
Waltham, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful service”
Reviewed 17 November 2013

I thoroughly enjoyed my stay! Amanda Whalen was amazing, as were all of the front desk staff. I was greeted warmly, offered upgrades, and treated to five star service. My room was amazing ... the bed was SO luxurious. We had both dinner and breakfast at the restaurant in the hotel and we were not disappointed.

I was really made to feel like my comfort was very, very important.

Can't wait to go back. Thank you, Amanda, and all the rest of the staff at Hilton.

Room Tip: If you can swing it, pay a little extra for the king suite... it's huge, and offers privacy.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Annie718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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885 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Any
English first
Dousman
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2013

Love the Hilton Garden Inn Hotels, and this one did not disappoint. Staff was wonderful and the rooms very comfortable. Location was a little far for us but we managed just fine while we visited Boston and Salem.

  • Stayed October 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank PITACGGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 3 November 2013

We stayed here as an affordable option for a visit to Boston.
We were greeted by 2 very friendly and extremely friendly front desk clerks, Brittany was amazing! She explained to us about commuting into the city (we drove 10-ish mins to park and then took the subway in...total time maybe an hour?!) and helped us with other questions we had.
The room was clean, a nice size and overall perfect for our needs. The pool area was nice which we enjoyed relaxing in after a couple long days.
We did go to the mall for dinner and a bit of shopping (only a few mins away driving) and found the hotel to be very easily accessible.

  • Stayed October 2013, travelled as a couple
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    • Location
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Helpful?
Thank luvs2travellots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton
2 reviews
Reviewed 2 November 2013

Every time we Travel for medical appointments at Lahey clinic in Boston, we stay at the Hilton Garden Inn in Burlington and it is always a fantastic experience. Top drawer, from check-in, food, friendliness, cleanliness and service. Friendly shuttle service in a clean new 4x4. Quiet hotel every time we visit. Bar is a great place to hang out at the end of the day with 4 lg screen TV's and friendly easy going staff. Loved the finger foods esp the quesadilla and the wild pork wings!!! We have travelled around the world and this is our favorite home away from home!!!
Congrats for a job well done Mr. Jose Pena

Room Tip: long halls so book close to elevator
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenants Harbor, United States
1 review
Reviewed 31 October 2013

Very nice place to stay if you prefer to stay away from downtown Boston/Cambridge area prices. Clean, comfortable, easy to find, easy to access major highways. The breakfast offered a variety of hot and cold items, as well as made to order selections. Nice, big pool too!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 31 October 2013

Clean, quiet, located in nice area. Stayed here for a Business Trip in October 2013. It's a bit pricey, not sure if I would stay on a leisure trip. Staff was very friendly. My bed was a bit too soft for my liking. Room was clean and neat.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kathrin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston, United States
1 review
Reviewed 30 October 2013

Your staff/personnel is excellent; pleasant and accomodating. The room was slightly shabby, but clean and quiet and comfortable. My wakeup call was on time and check in and check out was efficient. Thank you

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leila I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Burlington

Property: Hilton Garden Inn Burlington
Address: 5 Wheeler Rd, Burlington, MA 01803-5113
Phone Number:
Region: United States > Massachusetts > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Burlington
#2 Business Hotel in Burlington
#3 Family Hotel in Burlington
#4 Romantic Hotel in Burlington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Burlington 3*
Number of rooms: 180
Official Description (provided by the hotel):
Our modern upscale, boutique hotel is conveniently located in the heart of greater Boston’s High –Tech and Professional Business District, 20 minutes from downtown Boston and Logan Airport. Whether coming to the area for business or pleasure, book today with our best rate guarantee and take pleasure in the many comforts of our recent $5 million property renovation. Enjoy our newly unveiled restaurant and lounge featuring contemporary New England fare and many gluten free and heart healthy options, hand crafted by Jose Pena from Sysco. Relax and unwind in our over-sized, indoor saltwater swimming pool or work out in our state of the art fitness center. Our complimentary Hotel Shuttle is available to take you to many local attractions as well as upscale shopping and dining. ... more   less 
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Also Known As:
Hilton Garden Inn Burlington Hotel Burlington
Hilton Burlington
Burlington Hilton Garden Inn

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