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“Better than expected”

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Candlewood Suites Boston-Burlington
Ranked #5 of 8 Hotels in Burlington
Reviewed 19 August 2014

Upon checking in, we found out that our room had been reserved for another night by the people already in it. To make things right, they gave my family two adjoining rooms for the same rate. The woman (Ali, I believe her name was) at the front desk was helpful--above and beyond the call of duty. All employees were very helpful--directing us where to go, where to eat, etc. The rooms were very clean and well-stocked. The wi-fi worked very well. The hotel is centrally located to many shops and restaurants. I will definitely stay here again if I return to Boston--which I probably will!

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank 059bubble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this reviewResponded 20 August 2014

Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We do have some great employees and it is always a pleasure to be able to provide them the recognition that you appreciate what they do. We hope to see you again soon!

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Reviews (236)
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90 - 96 of 236 reviews

Reviewed 14 August 2014

I will go ahead and get my only complaint out of the way… The hotel itself is pet friendly and we did find a couple of dog hairs here and there. Oh and P.S. you are going to need to call because it does not actually sit on the road where its addressed, but you'll get it.
Now- THE GOOD! - We got a two room family suite and it was great! The room was newly refurbished, all the appliances were very nice and the decor was very modern. I would recommend this hotel to anybody. Really enjoyed our stay and the staff members were very friendly!

Room Tip: Get a suite, it's not much more expensive and it's nice and quiet!
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank RickandAli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this reviewResponded 3 September 2014

Thank you so much for the heartfelt review of our hotel. We are so happy you enjoyed your stay and apologize for the pet hairs found. We hope you choose to stay with us in the future.

Thank you!

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Reviewed 11 August 2014

I have stayed in dozens of hotels in the past 6 months. I wish I had found this hotel sooner. It would have alleviated alot of sleepleess, frustrating nights. I have had the pleasure of staying here three times now (one room being directly next to the elevator) and from the moment I shut my door until my alarm wakes me up, I do not hear a thing. The rooms are very nice, the full kitchen is convenient, the staff is friendly and the price is very affordable.

  • Stayed: August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this reviewResponded 13 August 2014

Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We do have some great employees and it is always a pleasure to be able to provide them the recognition that you appreciate what they do. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

Stayed here a few nights during our honeymoon road trip. The room was a lot nicer than I expected - big and spacious with a full kitchen including refrigerator/freezer, stove, microwave, cups, dishes, and utensils.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ajay6_44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this reviewResponded 11 August 2014

We hope you had a great Honeymoon!!! Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We hope to see you again soon!

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Reviewed 10 August 2014

We traveled the 12 minutes to the end of the subway line and left our vehicle there each morning and took the subway in to Boston. The hotel had all the services we needed and was definitely a good choice. This is a suites hotel with lots of space in the rooms.

Room Tip: We had three rooms spread throughout two floors. All were quiet and comfortable.
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank CTF01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this reviewResponded 11 August 2014

Thank you for taking the time to review our hotel! We love hearing positive feedback from our guests. We look forward to serving you again in the future.

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Reviewed 6 August 2014

My team and I stayed here for a few days for some meetings in the area. The room was nice, a little rough around the edges. For example, the toilet "ran" 24x7, the toilet seat was not tight and slid around even though it looked liked someone has tried to "shim" it VS just replacing it and doing it right. The lobby and entrance area looked outdated, it was actually less polished than the room and other areas of the facility. The staff was nice overall. In summary, no major issues but also nothing special to draw us back, thus the "average" rating.

Room Tip: Room towards the "back" for more quiet, not towards the road.
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  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank JCFOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this reviewResponded 11 August 2014

Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible.

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Reviewed 26 July 2014

Rooms (with small kitchen) and beds very comfortable, hotel well maintained and clean. Staff very helpful and efficient. Surroundings very calm but restaurants, shops, etc. close-by.
Good location to visit e.g.Concord and Lexington.
On the downside? I can not think of any. Excellent value for that price.

Room Tip: rooms 4th floor and above have a better view
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank franzsalzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this reviewResponded 29 July 2014

Thank you very much for your heartfelt review of our hotel! We look forward to seeing you in the future!

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Additional Information about Candlewood Suites Boston-Burlington

Address: 130 Middlesex Tpke, Burlington, MA 01803-4417
Phone Number:
Region: United States > Massachusetts > Burlington
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Burlington
Price Range: £75 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Boston-Burlington 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
Welcome to Burlington , Massachusetts, one of the most complete shopping and dining experiences in New England. Whether shopping at the plentiful Burlington Mall or dining out at one of the many exquisite restaurants the area has to offer there is always plenty to do. The Candlewood Suites Boston-Burlington Hotel was designed with both the business and leisure travelers in mind. Our spacious guest rooms offer oversized work areas, free high speed Internet, full kitchens and free local phone calls. Our property provides our guests with complimentary laundry facilities, fitness center with state of the art nautilus and cardio equipment, a 24-hour on-site convenience store as well as the enjoyment of a weekly social. We offer a complimentary shuttle service to area businesses, shopping, restaurants and attractions within a five mile radius. Minutes from I-95 and the Mass Pike, Candlewood Suites offers easy access to Downtown Boston , Faneuil Hall Marketplace, Fenway Park, Logan Airport and Cambridge, home to both Harvard University and MIT. Boston is home to many sports teams including the 2007 World Series Champions, Boston Red Sox, the 2004 Superbowl Champions, New England Patriots and the 2008 NBA champions, Boston Celtics . Candlewood Suites is a member of the elite Priority Club Rewards loyalty program, earn points with each qualifying stay. ... more   less 
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Also Known As:
Candlewood Suites Boston Burlington Hotel Burlington
Candlewood Burlington
Candlewood Suites Burlington
Burlington Candlewood Suites

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