I stayed at this hotel in September 2013. I arrived very late at night and went to bed immediately. I barely even turned on the lights, which I now regret because when we woke up in the morning, we saw large, fully-grown bedbugs crawling in the sheets we'd been sleeping in all night!
When we alerted the staff to this and showed them the photos and videos we'd taken of the bedbugs, they were not at all surprised and hardly apologetic. Because we were leaving town that day and unable to leave all of our possessions with the hotel, the manager refused to help us out in any way other than giving us a voucher to come back and stay at the hotel again for free. (Obviously we won't be using that ever!)
We were then forced to disinfect ourselves, our clothes, all our luggage, and the car we were using. The entire process was difficult, time consuming (took over four hours), expensive (the supplies needed cost over $100), not to mention emotionally upsetting.
Here's a video we took in the morning of our bed: http://www.youtube.com/watch?v=bcyqI5R2gYk
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Homestead Studio Suites Boston - Burlington Hotel Burlington
- Homestead Studio Suites Burlington
- Homestead Burlington
- Homestead Suites Burlington
- Burlington Homestead Suites