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“Amazing experience”

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Queen Anne Inn Cafe & Lounge
Ranked #5 of 9 Chatham B&B and Inns
Certificate of Excellence
Reviewed 26 November 2013

My husband & I stayed here in mid-late Aug. for a long weekend. We picked it initially for it's location. Its perfect for walking into town for shopping or dining. Turns out we thoroughly enjoyed it for more than just the location. The inn was pretty crowded, but it never felt that way. Our room was right off the main entrance and noise was never an issue. The room was spacious enough for the two of us.... and the bed slept so well! We used the pool one day. And at night after a long day of tooling around town / beaches it was nice to relax in their lounge with a cocktail.
The staff / Inn keeper(s) were more than gracious. Joanie at reception / front office was so helpful and accommodating. The waitstaff in the a.m. were always pleasant.....even when we showed up almost an hour after breakfast was over. The Innkeeper (Dana) was a such a delight to chat with while she worked in the lounge.
While at the Inn, our overall experience there was very relaxing. We never had that hustle & bustle feeling that is so typical of the Cape that time of year.
Can't recommend The Queen Anne enough!

Room Tip: Call the hotel directly to make a reservation.
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  • Stayed: August 2013, travelled as a couple
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1  Thank binkyboopboops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAI-Management, Manager at Queen Anne Inn Cafe & Lounge, responded to this reviewResponded 2 December 2013

Thanks for the kind words! It's always a pleasure to hear from a satisfied former guest. I'll be sure to share your review with Joanie, Dana, and the rest of the team, too—they'll be thrilled to read it. If you and your husband are ever back in Chatham, we'd love to host you again!

All the best,

Petya Feeney
Innkeeper-Manager
Queen Anne Inn

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141 - 147 of 283 reviews

Reviewed 24 October 2013

The Queen Anne Inn is very close to the downtown area of Chatham. I is an old building but has been kept very up-to-date and clean. We were there for two nights for a couple of midweek nights. We used a Groupon so the rates were quite reasonable. We interacted with two women on the staff and they were extremely pleasant and helpful. The room was large with a king bed and two comfortable chairs - very clean and comfortable. The mattress was quite firm but comfortable. The breakfast had a choice of a variety of full American meals (eggs, pancakes, waffles, etc) or a generous continental serving- and what we has was very tasty. The Inn is large but there were very few other guests during midweek in October. We enjoyed our visit.

  • Stayed: October 2013, travelled as a couple
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1  Thank Bill1208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAI-Management, Manager at Queen Anne Inn Cafe & Lounge, responded to this reviewResponded 20 November 2013

Happy to hear you enjoyed your stay, Bill! Thanks for taking the time to share your experience—the team and I really appreciate it. If you're ever back in Chatham, we'd love to see you again!

All the best,

Petya Feeney
Innkeeper-Manager
Queen Anne Inn

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Reviewed 23 October 2013

We stayed at the Queen Anne for a getaway last week. It was as pleasant as you could wish for. The staff was very friendly and helpful and a great breakfast was included. Our room was very comfortable with a balcony and very pleasant surroundings. The location is perfect for strolling into town for dinner or shopping. We will definitely stay here again when we are in Chatham.

  • Stayed: October 2013, travelled as a couple
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Thank possystems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAI-Management, Manager at Queen Anne Inn Cafe & Lounge, responded to this reviewResponded 25 October 2013

Thanks for the glowing review! I'm thrilled to hear you enjoyed your stay so much. Looking forward to welcoming you back next time!

All the best,

Petya Feeney
Innkeeper-Manager
Queen Anne Inn

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Reviewed 22 October 2013

We attended a wedding in the Chatham area and our friends were all staying at the Queen Anne, so we went along. We really enjoyed this place.

The Inn is a Bed & Breakfast and the staff was wonderful! All the staff went the "extra mile" to make sure all your needs were met. They had a small bar and served appetizers in the evening, as well. My wife wanted to order tickets to an event & they took care of it. Another time, one of the guest wanted a drink after it was closed - they re-opened and served them - very accommodating. You felt like part of the family.

This place is also in easy walking distance to the quaint shops and restaurants of Chatham.

Rooms had internet and a small TV and cozy, but comfortable.

Highly recommended

Stayed: September 2013, travelled with friends
2  Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAI-Management, Manager at Queen Anne Inn Cafe & Lounge, responded to this reviewResponded 25 October 2013

Thanks for the kind words and recommendation, Don. I'm delighted to hear you and your wife had such a pleasant stay with us. ("You felt like part of the family"—that's exactly how we hope all our guests feel.) If you're ever back in Chatham, we'd love to host you again!

All the best,

Petya Feeney
Innkeeper-Manager
Queen Anne Inn

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Reviewed 22 October 2013

We stayed in a double room. When we got there, the room smelled musty, probably from the dirty oriental rug on the floor. It was a tiny room. The bathroom sink was rusty. The water pressure in the shower was very weak. The toilet had a hard time flushing. There were water stains on the disgusting wallpaper. And we had the worst nights sleep of our lives. You could hear every footstep up and down the halls and from the room above us. The mattresses were HORRIBLE. We had one bed that was dented in the middle of the mattress, and the other bed was so stiff when you moved you could hear the bedsprings. I've stayed in better 50.00 per night motels, to think we paid over 300.00 for one night, and the "complimentary" breakfast was lame and didn't cater towards someone who can't eat gluten. Pitch a tent on the beach, it would be more comfortable than staying at this outdated eyesore.

  • Stayed: October 2013, travelled as a couple
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2  Thank Deesyms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAI-Management, Manager at Queen Anne Inn Cafe & Lounge, responded to this reviewResponded 25 October 2013

I'm very sorry to hear you didn't enjoy your stay, Deesyms. We hope our guests find us charming and historic, not outdated and uncomfortable, and it's disappointing to hear we fell short. Did you happen to bring any of your complaints to our attention at the time? Had we known about the issues with your room or your gluten allergy, we would have done our best to accommodate you. Most of the items on our breakfast menu are gluten free, not to mention that we very often make gluten free pancakes and toast upon request.
Regardless, I appreciate your constructive criticism and will certainly keep it in mind as we make updates in the future.

Again, I apologize for your experience, and I welcome you to call me at (508) 945-0394 if you'd like to discuss your visit in further detail.

Sincerely,

Petya Feeney
Innkeeper-Manager
Queen Anne Inn

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Reviewed 20 October 2013

When we arrived at the hotel we were given a very small room that was cold. They did accommodate us to a room with two double beds which was bigger but as we went in the Fall, the room was also cold. Heat was turned on and off by the hotel but there was no way to control the heat in your room. All rooms in the main hotel are on the street front which makes the room noisy. The window air conditioner allowed for the cold air to come through along with the noise. The hotel needs updating. The beds were not comfortable. Once you book this hotel you are informed that there are no refunds if you wish to cancel. This is a lesson learned and we would not book under these conditions again.

  • Stayed: October 2013
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1  Thank lakeviewandsunsets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAI-Management, Manager at Queen Anne Inn Cafe & Lounge, responded to this reviewResponded 2 October 2014

I'm sorry to hear you had a disappointing stay with us. The comfort of our guests is our top priority, which is why we switched you to the larger room. It sounds like you still weren't comfortable after the switch, though -- my apologies for that. Since we have to maintain control of the thermostats (our building is old and very sensitive to temperature changes), we have extra blankets for guests who get chilly. I know that doesn't fix the problem entirely, but it's the best we can do.

Even though I wish you'd had a better time, I appreciate your constructive criticism and will keep it in mind as we make future updates and renovations. (For now, we can certainly make our refund policy clearer. Thanks for the feedback on that.) If you'd like to discuss your experience directly, please don't hesitate to give me a call at (508) 945-0394.

Sincerely,

Petya Feeney
Innkeeper-Manager
Queen Anne Inn

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Reviewed 16 October 2013

We had a lovely room which was bright overlooking the garden and swimming pool. A lot of care was taken with the garden as a gardener was thereeach day. The rooms overlooking the garden had balconies with various types of furniture. ( I think they were replacing the balcony furniture slowly) Our wicker furniture on the balcony was ready for replacement)
There breakfast provided was good and served at the table by very pleasent staff. All the staff were very friendly and would do anything to help.
The location was good with a grocery store for buying lunches just down the road, a laundremat and the town all within walking distance. Lots of restaurant and a cinema in the town.

Room Tip: Pick a garden room as the ones facing the road although quite have no outside seating.
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  • Stayed: September 2013, travelled as a couple
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Thank cgdayson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAI-Management, Manager at Queen Anne Inn Cafe & Lounge, responded to this reviewResponded 17 October 2013

Thanks for the kind words. It's wonderful to hear you had an all-around pleasant stay with us. I'm especially glad that you enjoyed our garden—we take a lot of pride in it. We are also in the process of updating our balcony furniture, as you noted. (My apologies that yours had seen better days.)

Thanks again for sharing your experience. If you ever return to Chatham, we'd love to welcome you back.

All the best,

Petya Feeney
Innkeeper-Manager
Queen Anne Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen Anne Inn Cafe & Lounge

Address: 70 Queen Anne Rd, Chatham, MA 02633-1831
Region: United States > Massachusetts > Cape Cod > Chatham
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 B&Bs / Inns in Chatham
Price Range: £139 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Queen Anne Inn Cafe & Lounge 3.5*
Number of rooms: 31
Official Description (provided by the hotel):
The Queen Anne Inn Café & Lounge is one of Cape Cod's most beautiful full service inns. Named after Queen Anne of England, the inn is located in Chatham, MA, a picturesque fishing village on the outer Cape Cod. This over 165 year-old building was transformed to a traditional inn in the 1800’s. We are proud to be New England’s oldest continually operated inn, offering a historic setting combined with modern amenities to create a romantic ambience.We have everything you’ll need under one roof, with more activities available at your fingertips. The relaxing environment at the inn is made up of a dedicated staff, delightful rooms, a very private restaurant with an excellent chef and a large garden with a sparkling pool, exercise room and private Massage Sanctuary. Guests can also experience everything the beautiful town of Chatham has to offer. Whether you want to relax at the nearby children friendly beach, go on a biking or fishing adventure, stroll through the shops on Main Street or take a day trip to Martha’s Vineyard, Chatham offers something for everyone year round! ... more   less 
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Also Known As:
Queen Anne Hotel Chatham
Queen Anne Inn Cafe & Lounge Chatham, Cape Cod, MA

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