Been staying at Pleasant Bay Village for 20 years. As former residents of Chatham, we always have recommended this small well manage hotel village...as well as staying there ourselves after we sold. (Including writing reviews on Tripadvisor)...While it is a small hotel sort of setup, with units spread out throughout the lovely grounds, it offers a good accommodation for the money. We have stayed in a number of units, in front, (which are the standard priced rooms), as well as larger units or the little efficiencies in back etc, this time we stayed in a deluxe two-queen bedded room in a set of rooms in a strip immediately behind the main office. When we checked in, front desk gents were friendly and chatted about the new renovation the pool and terrace went under, local restaurants opening closing etc. While the grounds are stunning as always, people are mostly friendly, and room sizes are huge, there are a number of repeated issues, that the owners seem to not be bothered with after all of these years. For one, the "check-in/lobby" area, while quaint, really could use an update. Just dusting, removing all of the mismatched curtain treatments and perhaps recovering some of the sofas, with a coat of paint, would be ample. The pool area, is very nice...sitting outside for lunch, could be nice. They did do a lovely job. But we found on the one night we tried to sit outside (thinking it would be a bit quieter around dinner time) and enjoy late afternoon sun, many, MANY kids and families were using the pool, running around, screaming, etc..with lots of splashing and diving (I believe no diving is allowed due to depth)...While everyone wants to enjoy themselves, perhaps minding other guests, and having a quiet area of chairs, set away from the pool, (maybe by the nice hot tub)...would be great to help offer something to all ages and traveller types. There seems to be another rock area, once could put chairs, that would provide that, but guess its not urgent. Parking is assigned to your room.. When we went to bring back our bags, someone was parked in our spot, all afternoon. We called the desk to ask where to park as we didn't want to penalize someone else...Car didn't leave until later that night. Our unit was large, with the usual renovated bath, sitting area, dressing area, and comfortable beds. However, as soon as I was showed at check in, that the room would be directly behind the main office, across from the soda and ice machines....as well as the direct path to the pool, I asked if it would be noisy and was told it was not. Now, I travel a lot, so I get slamming doors, kids, cars, the usual travel sounds. But this unit, since it was front to back, was the receiver of lots of people walking by the bathroom windows, using the ice machine...and a constant running machine sound in our ceiling. For the life of us, we couldn't figure out what the noise was. When I mentioned it at check out, the sole female front desk person said no one ever complained about the noise before and couldn't say what it was. Oh well...After ignoring that...what we couldn't ignore, was once again, the usual tremendous smell of mildew. Living on the Cape can cause this, being so close to the sea air. We lived there; we get it. But no matter how much we opened all of the windows, burned a candle, or tried using the AC to dry out the room, it appeared to be in the rugs, curtains, linens..you name it. For some reason, these rooms never can be aired out properly and this is the only deep issue we always have with Pleasant Bay. As a result, your clothes reek of it by trips end and your luggage does too. One must wash their laundry immediately, upon return home, or your stuff will really stink for days. Beyond that...breakfast is ok. Really more convenient than something worth really doing everyday. Service people never seem to understand english...and the tables are usually wonky and need someone to lean on, to stop them from bumping. We ate there once. Rest of the trip, we hit our usual haunts..the Chatham Coffee Co for bagels, best egg sandwiches anywhere...The Red Nun for fish and chips....Overall, its a great easy place to stay. If you can get a room that is a. NOT behind the front lobby. b. can be aired out so you're not choked by mildew for your stay, then I think you'll have a good time.
- Official Description (provided by the hotel):
- Pleasant Bay Village is a unique and beautiful hotel/resort offering luxurious accommodations including rooms, efficiencies, and suites; located on 6-acres of exotic rock gardens and waterfalls in Chatham, just a short drive into town and seconds from Pleasant Bay beach. Enjoy a gourmet breakfast in our dining room or relax by our outdoor heated pool and jacuzzi. All rooms are decorated with original art from local artists, are non-smoking and have free wireless internet. ... more less
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- Also Known As:
- Pleasant Bay Village Chatham, Cape Cod, MA
- Pleasant Bay Village Hotel Chatham