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“Great Hotel”

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Best Western Plus Chelmsford Inn
Ranked #1 of 2 Hotels in Chelmsford
Certificate of Excellence
GreenLeadersSilver level
maine
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Hotel”
Reviewed 2 December 2013

Once again, a wonderful stay at this hotel. The rooms are huge with a king bed, sofa and chair which was perfect for family to visit us. The staff is so friendly and the room was immaculately clean. Free breakast was great and they must be baking the muffins themselves because they were so fresh and delicious.

Room Tip: Rooms with seperate area with sofas are great for entertaining
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank camp6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marge O, General Manager at Best Western Plus Chelmsford Inn, responded to this review, 3 December 2013
Thank you so much for your kind words in recognizing the hard work of our staff. We recently began ordering our breakfast muffins and breads from a local baker and they are terrific !!!! Our team is truly dedicated to customer service and I'm glad it shows. I look forward to your next visit.
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273 reviews from our community

Traveller rating
    112
    77
    44
    26
    14
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Ekaterinburg, Russia
1 review
Reviewed 25 October 2013

A quite comfortable hotel in the center of Chelmsford, MA. Friendly personnel, enough space and large beds. Located near the interstate route 495, which is convenient for arriving but also the source of noise, day and night. Otherwise standard for the three stars hotels in US.

  • Stayed October 2013, travelled on business
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Review collected in partnership with Best Western

Helpful?
Thank Evgenii B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marge O, General Manager at Best Western Plus Chelmsford Inn, responded to this review, 28 October 2013
Evgenii - thanks for sharing your experience with us. I hope you were able to enjoy our complimentary HOT breakfast buffet which offers a variety of fruits, yogurts, cereals, waffles, hard boiled and cooked eggs, bacon or sausage, breads, pastries and beverages. Next time you come back this way, I hope you'll be able to enjoy our Fitness Center or Moonstones Restaurant and Lounge. See you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neptune, New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2013

We stayed at this hotel for one night on our way to Maine. The desk clerk who checked us in was warm, funny,personable and extremely helpful. He recommended the Moonstone restaurant, adjacent to the hotel, for dinner, and we were not disappointed. Great menu, friendly staff, terrific dishes. The hotel was clean enough, the beds comfortable. Coffee maker is Keurig, wi-fi is quick and easy to access. A decent place to stay.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Peggy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marge O, General Manager at Best Western Plus Chelmsford Inn, responded to this review, 23 October 2013
Peggy - thank you so much for your kind words in recognizing the hard work of our staff. I was also pleased to see that you enjoyed Moonstones Restaurant/Lounge. Hopefully we'll see you again on your next travel to or from Maine.
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Lowell, Massachusetts
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2013

Employees went above and beyond in welcoming and making our stay enjoyable. The room was extremely clean as was the entire hotel. Free breakfast was hot and very good. I would definitely recommend anyone stay at this Best Western Hotel! Fantastic!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 113lucillec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marge O, Manager at Best Western Plus Chelmsford Inn, responded to this review, 23 October 2013
Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn and for recognizing our outstanding staff that is dedicated to customer service. We strive to ensure every guest has a pleasant stay with us. Thanks again for staying with us and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2013

Always have a positive experience at this hotel. Rooms are immaculate. Front Desk is helpful - especially Roseanne. Breakfast has a good variety of items to choose from and is kept stocked. Workout room was clean. Just a hoe away from home.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Curt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marge O, General Manager at Best Western Plus Chelmsford Inn, responded to this review, 30 September 2013
Thanks Curt for the awesome review .... we are delighted that you enjoyed your stay with us so much that it's your home away from home. We look forward to your next visit.
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New Jersey
Level Contributor
3 reviews
Reviewed 15 September 2013

Overall very satisfied with the stay. We were a family of 4 visiting Chelmsford to attend a wedding and wanted a clean, nice place to stay near the wedding venue. The rooms were clean and comfortable. The hotel was quiet and in a good neighborhood close to some shopping malls as well, which was quite convenient. The staff was very friendly. Good gym with towels and water. Breakfast was sufficient. Overall good value for money.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ShankarsCoimbatore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marge O, Manager at Best Western Plus Chelmsford Inn, responded to this review, 16 September 2013
Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to have you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2013

Smelly Hallways, Rooms are old, tube tv's in some rooms, you get like 14 channels, FOLKS THIS PLACE NEEDS HELP.... They have alarms on doors after 9 pm , people smoking weed in rooms... It's not a plus staying here!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jiri71b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marge O, General Manager at Best Western Plus Chelmsford Inn, responded to this review, 13 September 2013
Thank you for sharing your experience and I’m sorry to see that you felt you were not able to give us a perfect score. There is never an excuse for providing a valued guest, such as you, with anything less. We are constantly striving to meet our guest's needs through renovations and added amenities such as the recent addition of refrigerators in every guestroom. Hopefully you were able to enjoy the complimentary HOT breakfast buffet, free high speed Internet access, our outdoor pool, Fitness Center or Moonstones Restaurant and Lounge. Your invaluable feedback is appreciated and we hope your next stay with us will be a more positive experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Chelmsford Inn

Property: Best Western Plus Chelmsford Inn
Address: 187 Chelmsford St, Chelmsford, MA 01824-2307
Phone Number:
Region: United States > Massachusetts > Chelmsford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chelmsford
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Chelmsford Inn 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 
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Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel

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