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“Convenient to BOS”

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Residence Inn Boston Logan Airport/Chelsea
Ranked #1 of 5 Hotels in Chelsea
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 March 2014

The location is a little out of the way and to get to downtown your best bet is to take the shuttle to the airport and pick up the Blue Line of the T. There are not many great food choices nearby, especially without a car. The shuttle drivers are very accommodating and might help you run an errand if they're not swamped. Very nice buffet breakfast available in the lobby daily. The staff was very nice about allowing us a late check out the day of our flight home. Free internet with good speed. The kitchenette is fully stocked with dishes and utensils and the frig made it convenient to store leftovers. Very convenient shuttle schedule to get back and forth from/to the airport.

  • Stayed: January 2014, travelled with family
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Thank JD2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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427 - 433 of 582 reviews

Reviewed 3 March 2014

If you are looking for a clean and comfortable hotel, Residence Inn Boston Logan is the place. The bedding and pillows are exceptional and the bathroom is a nice size. Having a small kitchenette was essential for us as we stayed at the hotel during the month of February. However, the hotel provides a fantastic breakfast and light dinners on Tuesdays through Thursday. If you wanted to venture out for dinner, there are local restaurants and a beautiful Market Basket Grocery Store that had delicious prepared foods. In addition, we can't say enough about the staff. Louis the General Manager always made it a point to come and say hello and ask how our stay was at breakfast. Lynne, the Sales Manager, was extremely helpful and the staff at the front desk are personable and professional. While this hotel is fairly close to the airport, airplane noise is not frequent and ceases well before bedtime. Needless to say, we were very happy during our stay at the Residence Inn Boston Logan. We would highly recommend this hotel to family and friends.

Room Tip: Rooms that are numbered on the even side of the hotel are quieter. There is some construction acros...
  • Stayed: February 2014, travelled with friends
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Thank Anita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this reviewResponded 5 March 2014

Anita,

Thank you for your recent stay with us and for taking the time to share your experience. I'm happy to hear that you enjoyed our facilities and amenities, especially our breakfast and light dinner offerings. We appreciate your feedback and I will be sure to pass your compliments along to the staff. Thank you for recommending us and we look forward to hosting your next stay in Boston.

Best,
Louis Warren, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Found this as one of the "surprise" three-star deals in Boston. Total come to $111, which included a big suite room (with kitchenette), breakfast and best of all, they not only held our bags for us for the day, but brought them to the airport on their shuttle bus, so we could retrieve them easily. A little out of the way yes, but their shuttle service makes it easy to get to a T station.

  • Stayed: February 2014, travelled with family
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1  Thank jenehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this reviewResponded 3 March 2014

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm happy to hear that we were able to exceed your expectations and that you were pleasantly surprised by our facilities, amenities, and customer service. We look forward to hosting your next stay in Boston.

Best,
Louis Warren, GM

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Reviewed 26 February 2014

My flight was cancelled in Boston on Friday night. I stayed at Residence Inn and was very satisfied with the room, food and overall apperance on the hotel. They served a great complimentary breakfast, free shuttle from and to the airport and free internet. The food was a little pricey, but good. I will stay here again!

Room Tip: The room was spacious and clean.
  • Stayed: February 2014, travelled solo
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Thank magnolia0713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this reviewResponded 28 February 2014

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm happy to hear that our clean facilities and complimentary amenities (shuttle, breakfast, wifi) provided you with a comfortable and convenient stay despite the unfortunate cancellation of your flight. Thank you for your feedback and we look forward to hosting your next stay in Boston.

Best,
Louis Warren, GM

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Reviewed 28 January 2014

I have stayed at this hotel a couple of times and I am more then impressed! This hotel doesn't feel like a regular Residence Inn and more like a city loft. The couch is comfy and so is the bed. The bathroom is just the right size. The gym has all the right equipment and the bar has a great selection of wine as well as some well priced food, from soups to hummus to hamburgers. Love this hotel!

Stayed: January 2014, travelled on business
Thank AA75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this reviewResponded 30 January 2014

Thank you for your repeat patronage of our hotel and for the 5-star review. I'm happy to hear that our hotel has exceeded your expectations. We hope you'll visit us again soon and thank you for recommending us to the TripAdvisor community.

Best,
Louis Warren, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

Nice hotel, staff is great, except for the maids who are extremely loud, slamming doors while they are cleaning, hollering to each other in the hallway. Geez, quiet you! Trying to relax in here! Shuttle drivers are extremely nice as is the staff at the front desk. Not much in the area except a Home Goods and a fabulous Market Basket grocery store that has plenty of ready made food and anything else you could possibly want. Overall a good value for the money.

Room Tip: Close an odd numbered room.
  • Stayed: January 2014, travelled on business
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Thank thequeen54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2014

Even is word "logan" is part of the name of this hotel, I wouldn't say that this is an airport hotel. They have free shuttle to the airport that takes around 25 minutes with normal traffic.
Also, the location of the hotel is not convenient for visiting Boston even if you have a car. The car in Boston is more a problem than a help.
The best way to get to Boston is taking the shuttle to the airport and then the Metro to the center, but the whole trip may take 1hour easily. A taxi may be another option, but it costs $30-40.

If you are Ok with all of the above, then the hotel is simply perfect. The room is as fantastic as they look in the pictures. Wifi access is gratis and the breakfast is superb.

Regarding the staff, the girl at the desk when we checked-in was not helpful at all. I was evident that she didn't like the job. However, the girl at the desk in the morning, the breakfast staff and the shuttle driver were very nice and helpful.

  • Stayed: March 2013, travelled as a couple
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Thank Miguel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Boston Logan Airport/Chelsea

Address: 200 Maple St, Chelsea, MA 02150-1938
Region: United States > Massachusetts > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Chelsea
Price Range: £129 - £293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Logan Airport/Chelsea 3*
Number of rooms: 128
Official Description (provided by the hotel):
You've truly landed when you touch down at the stylish new Residence Inn Boston Logan Airport / Chelsea. This new hotel is located minutes from Logan International Airport, just a bridge away from Downtown Boston and the City of Cambridge. This historic inner suburban oasis greets you with warm, friendly hospitality. Every detail of our upscale all-suite hotel reflects the energy and vibrancy found in this diverse city. Featuring sophisticated decor, luxurious bedding and an abundance of amenities, our hotel is uniquely suited for business travel, weekend getaways or extended stays away from home. Every suite includes a full kitchen with separate living, working, and sleeping areas and complimentary wireless internet. Relax and unwind in our indoor heated saltwater pool or energize with an invigorating workout in our fully equipped fitness center. In the morning guests can enjoy a complimentary hot breakfast buffet, while evening offers our chic lobby lounge as a great setting to meet friends or co-workers for cocktails. ... more   less 
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