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Hampton Inn Chicopee/Springfield
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Reviews (563)
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335
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10
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All reviewsmass pikebreakfast attendantpool and hot tubsix flagscomplimentary breakfastmake your own wafflesroom was cleandecent breakfastnice hotelthe breakfast areafirst floornext morningwould stay here againwould highly recommend this hotelcleaning staffyogurtconvenient location
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367 - 372 of 564 reviews
Reviewed 27 May 2014

On our way to Boston we pulled off and stayed here. It was very clean and the people were very good and nice to work with. Got up late and almost missed breakfast and the lady working in the room waited until we were done eating before clearing it off. Kept aasking if she could bering us anything.Very clean and relaxing place to stay.

  • Stayed: May 2014, travelled with family
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Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded 16 June 2014

Thank you for the kind words. We strive to make your stay as comfortable as possible.

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Reviewed 20 May 2014

The room has modern and pleasant decor. The bed and pillows were very comfy and I slept well. I loved that the bathroom was large however I noticed it smelled unclean. The breakfast was rather average and I was remiss to find that there was absolutely NO BACON. What kind of American breakfast doesn't have BACON??? I miss the former manager, whom was very personable.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank elly v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded 16 June 2014

Thank you for your comments. All comments are important to us as it helps us only to improve.
Its greatly appreciated you took the time to write this review.

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Reviewed 20 May 2014

This hotel was very clean and the complimentary breakfast was fresh and hot. The staff was very helpful and extremely pleasant. We were in town for our daughter's college graduation. We chose this hotel because all others closer to her college had a 2 night minimum coupled with a very high nightly rate. We are happy that we decided to make the 25 minute trek away from her school because we found this Hampton Inn to be a great place to stay!

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank Sheri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded 16 June 2014

Extremely happy that you found your stay enjoyable. Thank you for writing this review. Our staff greatly appreciates the comments.

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Reviewed 15 May 2014

we had a very pleasant stay. The staff was efficient and quick. The rooms were clean and comfortable.The complimentary breakfast had a nice selection, the food was fresh fruit and well stocked and well placed with plenty of room to move around and plenty of tables for seating.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank lorrainek289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded 16 June 2014

Thank you for writing this review. We are glad we could make your stay enjoyable and relaxing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

The hotel is super clean! There is an indoor pool, fitness center, and hot breakfast. The pool was nice overall (good temperature and clean) but has those AWFUL sharp rocks as a floor (our feet were seriously hurting!). Never used the fitness center. The breakfast had a lot of options, most were good. The juice tasted OK, some fruit seemed to be getting old but most was great, they had every breakfast bread (bread, bagels, english muffins) muffins, sausage, eggs, waffles, potatoes, cereal, yogurt, pastries... all very yummy! LOVED the free beverage bar that is around 24/7 (coffee, a wide variety of tea, hot chocolate). However, the coffee and hot water weren't usually hot. The girl who checked us in wasn't super nice (but wasn't exactly rude, so I can't really complain). Overall the place is very clean and beautiful and offers a comfortable atmosphere! Definitely recommend it!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hampton
Thank Leeanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this reviewResponded 16 June 2014

Thank you for your comments. It is very important to us to hear all the different feedback. We work hard to improve from this information. It is greatly appreciated that you took the time to let us know.

Hope to see you soon.

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