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“FANtastic!”

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Residence Inn Springfield Chicopee
Ranked #2 of 5 Hotels in Chicopee
Certificate of Excellence
Uxbridge, Massachusetts, United States
2 reviews
“FANtastic!”
Reviewed 19 October 2013

My wife and I had the pleasure of staying overnight and we were thoroughly impressed. The rooms were modern, stylish and comfortable. Breakfast was great. The staff was professional and quite accommodating. We would be very happy staying here whenever our travels bring us to the area. Wow!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, General Manager at Residence Inn Springfield Chicopee, responded to this review, 5 December 2013
Thank you for staying with us and for your kind words on our brand new hotel, we have a great team at our facility and I am glad that you enjoyed your stay with us.
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146 reviews from our community

Traveller rating
    102
    38
    5
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    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Philadelphia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2013

The hotel is brand new so everything is clean, staff were friendly, there's a fire pit with comfortable seating outside, an indoor pool (which I did not use) and it's convenient with a shopping center across the street and easy access to the highway. There is a decent breakfast included with your stay. The only issue I had was that breakfast wasn't replenished very quickly and if they ran out close to the 10 a.m. cut off, it wasn't replenished at all. That's significant if you are planning that you can get a meal at the hotel and don't have enough time to go elsewhere.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, General Manager at Residence Inn Springfield Chicopee, responded to this review, 5 December 2013
Thank you for staying with our brand new hotel . The staff and management work really hard everyday to make sure that we are able to accommodate everyone's needs at our facility, thank you for your feedback so we can use this to make our hotel the best place to stay in the Pioneer Valley!
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Babylon, New York
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 October 2013

WOW! This brand new hotel is absolutely fantastic! The price was extremely reasonable and the location was within walking distance to several places to eat. There was a Starbucks down the block for the early morning cup of coffee before hitting the road again!

The room was beautifully decorated and totally functional. We had a mini kitchen that came complete with a full-size fridge, DISHWASHER, cook top and all sorts of kitchen goodies.

The staff was incredibly friendly and we felt super comfortable. We didn't want to leave. But seriously, I wish I could have an apartment that nice!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoGoAgogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, General Manager at Residence Inn Springfield Chicopee, responded to this review, 5 December 2013
Thank you very much for your feedback on your stay with us! We are very excited to have such a beautiful brand new hotel and I am happy that you enjoyed your stay with our facility.
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North Providence, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

My husband and I stay here for a week when we were in the area for a funeral and were treated like royalty. It was a very emotional week and after going to the family viewing there were flowers and a card in our room. I can't tell you how much it meant to us.

Room Tip: It's outside of Springfield but a short ride t\anywhere in the area. Plenty of restaurants and a...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLA02911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, General Manager at Residence Inn Springfield Chicopee, responded to this review, 5 December 2013
Thank you for your kind words in regards to your stay with us, the staff really takes pride in our brand new hotel and truly cares about our guest and I am happy that we were able to add a little comfort during your stay with us.
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Adams, Massachusetts
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 October 2013

This hotel was open for week & you could tell. The staff were super friendly & the hotel was in pristine condition. The pool area is great with handrails & real stairs to enter both the pool & hot tub. Also has handicap lifts for both areas. There is an enclosed basket ball hoop area & fire pit area with grill. We had a suite with center sitting room & kitchen & full bed & baths on opposite sides. The sink area is outside the bath & toilet area. I especially liked the shelves in the sink area where you could put your cosmetic case etc instead of having them sit on the wet sink area. The beds very comfortable. Liked that the bedspread is light & is something they can throw in the wash after every customer. Don't know if they do, but I see no reason why they wouldn't. Whoever decorated & planned this hotel, did an excellent job.
Would love to stay here again.
Only thing I did not like, was that they permit pets. Not a fan of an animal on my bed etc.
I also do not understand why hotels don't have a nightlight in the bathroom.
Good job Marriott

Room Tip: If with your family , the suite is great. Full kitchen , 3 tvs, 2 full baths. Good location. Plenty...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank girlyouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HershalBK, General Manager at Residence Inn Springfield Chicopee, responded to this review, 12 November 2013
Welcome to our brand new beautiful facility and thank you for being one of the first guests to try out our hotel. I have a great hard working staff that has really taken a lot of pride in the hotel so thank you for complimenting us on that. Also, thank you for the feedback and for the suggestions on making our hotel better. I look forward in meeting you the next time you are in Chicopee.
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Additional Information about Residence Inn Springfield Chicopee

Property: Residence Inn Springfield Chicopee
Address: 500 Memorial Dr, Chicopee, MA 01020
Region: United States > Massachusetts > Chicopee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Chicopee
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Springfield Chicopee 3*
Number of rooms: 115
Official Description (provided by the hotel):
We are thrilled to announce that our hotel has won the Gold Award for Marriott for 2016! We're a newly opened Residence Inn hotel located near Westover AFB and the Eastern States Exposition offering FREE high-speed Internet access and a complimentary hot breakfast buffet daily. Our Chicopee hotel is perfect for attending events or sightseeing in nearby Springfield, MA at attractions like The National Basketball Hall of Fame or "Big E". Our guests enjoy easy drives to MassMutual and Holyoke Medical Center. While staying at the Residence Inn Chicopee, you'll enjoy spacious studios and suites that are 50% larger than traditional hotel rooms. Stay fit year-round with our fitness center and indoor swimming pool. Our versatile suites feature separate living and sleeping areas with fully a equipped kitchen including refrigerator, microwave and coffeemaker. Homelike surroundings invite you to relax and feel welcome. Let us host your next stay in Chicopee! ... more   less 
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