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“Wedding Stay” 3 of 5 bubbles
Review of Residence Inn Boston North Shore/Danvers

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Residence Inn Boston North Shore/Danvers
Ranked #5 of 9 Hotels in Danvers
Certificate of Excellence
Weymouth, Massachusetts
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Wedding Stay”
3 of 5 bubbles Reviewed 8 July 2013

Stayed here recently overnight after a wedding. Not your typical Residence Inn. This place is not really a hotel in the normal sense but it is a complex of townhouses. The rooms were nice, bathroom was a bit small from others i'd stayed at. Only thing about the room was that the a/c unit came off an on continuously all night. It was a bit annoying and made it hard to sleep. The breakfast in the morning was good.

One thing that should definitely get addressed is the entrance. You have to pull into either the Costco parking lot or the TGI Fridays parking lot to get to the complex. There is no sign at either entrance! By the time you are on top of the Residence Inn sign located on the property it is too late and you must go all the way back down Rte. 1 to turn around. They need a sign at one of these entrances.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Zez25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review, 10 July 2013
Thank you for taking the time to write a review. The street between Costco and Friday's can be difficult to find and our sign is located right on the island of that street.
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138 reviews from our community

Traveller rating
    56
    42
    26
    7
    7
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Underhill, Vermont
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 July 2013

My wife and I just spent a week here and found the staff to be incredibly nice and accommodating. The room was clean and comfortable. The kitchen was new with granite counters and the bathroom set up was convenient with a private room for the tub and toilet. The breakfast, while not gourmet, did offer multiple options that changed daily. Convenient to Boston, Salem, Bearskin Neck, and Cranes Beach which was our agenda for the week. Pay attention to pull off at Fridays or Costco and you're all set!
I must emphasize that the staff were all so nice that it set the tone for the guests as well. Everyone was nice and friendly to each other. It really makes a difference!

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BenandMary222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review, 9 July 2013
Thank you for taking the time to review the hotel. I will share your great servce comments with our team. It is our goal to provide an outstanding guest experience.
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Branford, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 24 June 2013

The hotel was difficult to find. We passed right by the hotel the first time and had to turn around and do a big loop before returning to the location. The hotel sign is small and hidden by the TGIF parking lot and restaurant. Our room was dark and somewhat gloomy. I agree with one of the other reviewers - it makes me skeptical of the cleanliness when it is dark and gloomy. The bathtub had a few moldy spots and the toilet is very low. If you are handicapped, it could be a problem. Although this is a minor issue, there was only one tiny waste basket in our room. If you're there for more than one day - you need several baskets; one in the bathroom, one in your bedroom and one in the living area. Housekeeping made our bed the second day, but did not take all the towels that were used and damp. I wouldn't recommend this hotel to friends - there are too many other options with newer rooms and better service.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank purpleurchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review, 27 June 2013
Thank you for taking the time to write a review for the hotel. Our hotel was renovated two years ago and it is tucked behind TGI Friday's restuarant as we share a street leading into the hotel. I appreciate the feedback as a way to improve our service as our goal is to meet and exceed every guests expectations.
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Summit
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 May 2013

I couldn't find the place and I had to drive 3 times down Route 1 to Lynn to turn around. I finally asked someone and they told me to go around again and enter through the Friday's parking lot. The sign was almost impossible to see because of the foliage covering it. Plus it blended in to the Friday's sign because it was red. It was next to those giant power lines and a swamp. The buildings were nice (newly renovated). I was going to take my dog, but it was $100 extra. Also, pool is outdoors, so it wasn't open when I went. The service was great, the waffles were great. I had a studio suite and it was hard for my kid because she had to sleep on the sofa bed, (basically no bed, all metal). It was graduation weekend, so it was hard to find a room, but this place is good. I'm glad I stayed here. Not to mention, it had a kitchen (range, microwave, fridge, sink and glassware). Really nice place, just location wasn't very good, really nice service, very clean. Good price, I will stay here again, but just in the 2 bedroom suite.

Room Tip: If you have kids, go for the 2 bedroom, don't sleep on the sofa sleeper Studio has only 1 TV
See more room tips
  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jackie624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review, 21 May 2013
Thank you for your comments. I will have our landscaper address the shrubs around the sign. I am sorry for the time it took you to find us. I am sure it was frustrating. I appreciate your comments about the positive experience you had at our hotel. It is our goal to exceed our guests expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
Level Contributor
513 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 bubbles Reviewed 6 April 2013

The hotel is not a bad property at all but the location sucks. Its route 1 north and that means going south and namely to Logan Airport requires some manuvering. The location is just plain bad in my opinion.
Rooms were fine, comoputer area and breakfast included so it looked like a typical Residence Inn.

  • Stayed March 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MRVEGAS711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review, 16 April 2013
Thank you for taking the time to review the hotel and for the great service score. Our location can be challenging to find. I do value and appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
massachusetts
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 7 March 2013

While the staff was quite pleasant and very accommodating, I'm not sure i';ll return if only because of the odd location and aged amenities. The lobby and eating area is quite old and a very tight space. The room was dark and dull, which always makes me suspicious. It appeared to be clean but the finish on the tub was quite worn so it had some stains. As for the location, you must drive through a Costco parking lot to find the hotel and it's smack between 2 highways and an off ramp - so expect lots of traffic noise. The staff was nice but frankly, this is not a destination location. It's simply a stay over spot for weary travelers or for local business.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 82sammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review, 11 March 2013
Thank you for taking the time to review our hotel and recognize our great staff service and cleanliness of the hotel. The hotel is 25 years old and had a complete renovation a year ago. I truly appreciate and value your business.
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Rhode Island
Level Contributor
130 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 6 October 2012

This Residence Inn is a little old and could befit from some updating. Nothing was actually broken but just dated. The check-in process was fine and the room was clean.

The real gem of the hotel is the hostess who serves the manager's evening snack. She is the nicest person and very eager to make sure you walk away happy. On my second night I arrived a little late and they had run out of desert. No problem, she walked over to the pantry next to the front desk and grabbed an ice cream from the freezer and offered it to me as my desert. I don;t think most employees at 5 star resorts would think of accommodating a guest like that. I was very impressed.

I did need to commute to Boston for my meeting and that was not a fun commute but no fault of the hotel, of course. There is not much in the immediate area but there is a Costco and a FGI Friday's within walking distance.

  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seeyouinthesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryellen H, General Manager at Residence Inn Boston North Shore/Danvers, responded to this review, 7 November 2012
Thank you for taking the time to review your experience at the Residence Inn. Martha in hospitality is just outstanding and I will share your comments with her. Our hotel is 25 years old and it was renovated last year . The response to the renovation has been outstanding. Many thanks for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Boston North Shore/Danvers

Property: Residence Inn Boston North Shore/Danvers
Address: 51 Newbury St, Danvers, MA 01923-1014
Region: United States > Massachusetts > Danvers
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Danvers
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Boston North Shore/Danvers 3*
Number of rooms: 96
Official Description (provided by the hotel):
**Please note directions to the hotel when on Rte. 1 North (follow carefully as the hotel is behind TGIFriday's): After the COSTCO Warehouse entrance, TURN RIGHT BEFORE TGI Friday's. Bypass TGIFriday's driveway and at the STOP sign TURN LEFT and follow road into the hotel driveway. The hotel is located behind TGIFriday's. If you see the turn for Rte. 114, this means you have just missed the driveway. At that point, take Rte. 114 West, turn around and get onto Rte. 1 South and take the Lowell Street exit (about 2 miles down on right). Turn right off Lowell Street exit and go back up onto Rte. 1 North and follow the above directions. ... more   less 
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Also Known As:
Residence Inn Boston North Shore/Danvers Hotel Danvers
Residence Inn Danvers
Danvers Residence Inn

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