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“Business Trip” 5 of 5 bubbles
Review of Hilton Boston Dedham

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Hilton Boston Dedham
Ranked #1 of 4 Hotels in Dedham
Saratoga Springs, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Business Trip”
5 of 5 bubbles Reviewed 19 May 2014

My stay was just fine. Everything I would expect for a business hotel. The only annoying part was the Hotel charged way too much for an advil packet. Oh well, what am I going to do. So glad I have to write 200 characters to satisfy Trip Advisor

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Brendon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Hilton Boston Dedham, responded to this review, 20 May 2014
Good Moring Brendon,


First we want to thank you for taking the time to write your review regarding your recent stay with us. I will be sure to address your comments regarding the cost of Advil in the gift shop with our team. We were pleased to read that other than the cost of Advil the rest of your stay was a pleasant one.

Again, thank you and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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900 reviews from our community

Traveller rating
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    62
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
Ellicott City
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 19 May 2014

I prefer Hilton hotels when traveling and got this one because two others that were closer were fully booked. Upon first glance, it looks a little tired, a little less than ordinary. There was nothing bad about it, but it fell short of my Hilton expectations. My room was a hike from the lobby but I can use the exercise so I'm not complaining. At least it was very quiet in that far end of the hall. The room was fine, again, just ordinary with the regular features. Breakfast was provided with my stay and it was mostly a buffet although I ordered my usual veggie omelette. We had lunch in the lounge one afternoon and my turkey burger was okay - not great. In summary - it's average. Not bad, not great, but it served its purpose.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Hilton Boston Dedham, responded to this review, 20 May 2014
Good Morning Karen,


First, we want to thank you for taking the time to write your review regarding your recent stay with us. Your comments regarding the hotel "looking tired" are being addressed through a renovation project. So we understand that these changes are necessary to stay competitive.

It is though comments like yours that we may evaluate our strenghts and weaknesses and make improvements where necessary. I also wanted to let you know that all guest comments are shared with the team.

Thank you again for taking the time to reivew our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Providence, Rhode Island
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 16 May 2014

Everything was fine, nothing special. Staff was very nice and accomodating. Average price. No free breakfast for HHonors lower tier. Restaurant is tiny, forget it if the place is crowded. I think, perhaps, they are renovating. Hotel is in a wierd location, nothing to walk to, no place to run if you do that for exercise.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Hilton Boston Dedham, responded to this review, 17 May 2014
Good Morning David,

We wanted to take a moment to thank you for sharing your comments with us. We are in fact in the process of updating the hotel with many new items including, beddding, lighting, carpeting and drapery just to name a few.

We truly value your feedback and your comments allow us to make improvements where necessary.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pa.
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

This hotel was very clean and the rooms very quiet. The lobby had a fireplace which felt rather nice on the chilly day we were leaving. The staff was very courteous at check in/out and throughout the hotel. You are better off having a car to get around if you stay there.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 37travelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Hilton Boston Dedham, responded to this review, 17 May 2014
Good Morning 37travelman,


We wanted to let you know that we received your comments regarding your recent stay. We were happy to learn you found everything to your liking. We will be sure to share your positive comments with the team.

Thank you for taking the time to reivew your stay and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, United States
1 review
4 of 5 bubbles Reviewed 13 May 2014

It was a very nice hotel with good amenities. The restaurant was only open for breakfast (which was strange), however, you could have dinner in the bar area. The location of the hotel was in a very traffic congested area of Dedham (mostly due to construction on I-95. Otherwise, the accommodations were enjoyable and the hotel was very clean and friendly.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Randall X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Hilton Boston Dedham, responded to this review, 15 May 2014
Good Morning Randall,


We wanted to take a moment to thank you for taking the time to review your recent stay. We're happy that you find the hotel "clean and friendly." We only wish we could do something about the traffic. You comments will be shared with the team.

Again, thank you for taking the time to write and we hope you visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashburn, United States
1 review
3 of 5 bubbles Reviewed 5 May 2014

This hotel is average. I stayed their once a few years ago and had an average experience all around. The location is not convenient if you don't have a car. The hotel is not very modern and the internet is too slow for business travelers. On my most recent visit, I got stuck in an elevator with an expired inspection sticker.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Hilton Boston Dedham, responded to this review, 6 May 2014
Good Afternoon Christine,

First, please let me apologize for the elevator entrapment you experienced during your recent stay with us. I know how upseting it must have been to seem trapped in the elevator, minutes can seem like hours.

I understand that the team did make sure you were safe and that we compensated you for the difficult situation you encountered. I can tell you for sure that by law our elevators must be inspected by the state and pass before the certificates are issued. All of our elevators have passed inspection and correct documention is on property.

Again, on behalf of the entire staff here please accept our most sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, NY, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 3 May 2014

Courteous staff, clean rooms, nice atmosphere. Slept great after a long road trip. Wonderful to be able to sleep in late and not have to check out too early. No troubles. Linens were clean & fresh. Staff was respectful and all smiles. The Lobby had a nice fire going in the fireplace on a cold rainy day. Overall, a wonderful hotel stay with Hilton.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carrie L. F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Hilton Boston Dedham, responded to this review, 6 May 2014
Good Morning Carrie,

First, we want to thank you for taking the time to write your review regarding your recent stay with us. Our primary goal is to ensure a comfortable and productive stay for all of our guests. We were very happy to read that this did in fact happen for you!

Your comments will be shared with the team to let them know how much they impact each stay. Again, thank you and we hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Boston Dedham

Property: Hilton Boston Dedham
Address: 25 Allied Drive, Dedham, MA 02026-6147
Phone Number:
Region: United States > Massachusetts > Dedham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dedham
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Boston Dedham 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hilton Boston Dedham Hotel Dedham
Hilton Hotel Dedham
Hilton Dedham
Dedham Hilton

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