This was the worst experience for my wedding.
First, we blocked off 10 rooms, and gave a credit card to guarantee them, until June 15, 2014 with a written contract. My guests were calling for weeks and were told that there were no rooms available. Sona, the owner, told my mother that she “rented the rooms because (she) thought we didn’t need them.” We were never contacted, notified, or considered during this breach of contract. Many of my guests had to stay in other towns and drive/sit in traffic to get to our location because Sona was so inconsiderate, and 2 couples did not attend the wedding because there were no other accommodations available in the area.
Then, when we dropped off the welcome baskets for the 3 people that did get a reservation at her motel, she gave away the chips and candy to kids that were in the basket. The groom’s mother stayed at The Gaslight Motel and came back to the room one day to find that the door was propped wide open and unlocked with no one inside. The room was not cleaned, and all of their luggage and valuables were in plain view.
My cousin, upon check-in, had already paid for one of the 3 nights he was staying, yet she charged his card again for the full 3 days. He informed her of the error and she tried to run the card AGAIN! She was totally ignorant to the entire process of how to charge his credit card, and after multiple attempts his credit card company blocked further attempts.
It is amazing to us that this woman can run a business. The simple fact that she guaranteed us 10 rooms in writing, and then rented them without notifying us is bad business. Not to mention the fact that she markets herself as having free WiFi but no one could access it. We highly recommend the other hotels in the area, and while they may be slightly more expensive, it will be worth it to not have to interact with this woman.
- Official Description (provided by the hotel):
- The Gaslight Motel is a charming family owned and operated Motel situated in the heart of Cape Cod. The Gaslight offers a preferred location where the warm water and excellent beaches on beautiful Nantucket Sound are only minutes from your door. The summertime water temperature is a comfortable and refreshing 72 degrees. We offer spacious rooms with a choice of one queen or two double beds. Our rooms are equipped with air conditioning, cable/color TV, refrigerators and private baths. Complimentary coffee is served every morning. FREE WIFI is available for all registered guests throughout the property. ... more less
- Also Known As:
- The Gaslight Cape Cod, MA - Dennis Port