Read earlier review from 2004 for additional perspective from another person - this is the same guy and I have had issues with this same gentleman (I use the term lightly here) each of my three years staying at this Hotel (@$400+ night) and it seems to get worse each year. Also note that the GM's response in 2004 (albeit appreciated that there was an actual response) is bunk, since it is this same security guard and his warped sense of self-importance and condensing attitude toward those of us out having a good time that fills out the "security log" he referrers to. This guy thinks anyone out past dark enjoying a couple of cocktails is "trouble". This is Martha's Vineyard in July for pete’s sake.
Three years ago, one of my friends rode his bike slowly down the path to visit me at my room, there is a sign at the top that asks people to walk their bikes. This self-delusional jerk comes running after him literally yelling that he ignored his "orders" and he had the "power" to evict me, blah, blah, blah and actually got into my friends face because he did not immediately beg for his mercy (I am only slightly exaggerating here folks)....again for slowly riding a bike on the path...there are certainly better ways to handle this. In the end he admitted that he was mad because he "felt disrespected", I mean again, get over yourself.
Two years ago, the person with whom I was sharing my room had his key no longer work late at night (due to a hotel error not his). Apparently this guy had to come (from home)and let him in but not without huge attitude because my friend had a few drinks in him - this was vacation on Martha's Vineyard after all (this was told to me 2nd hand so I wasn't there but I believe my friend especially given my previous experience).
The final straw (I will NEVER stay here again) this year was when we were coming back into the hotel from Main Street after the bars closed and our man was not right on his post (where he should have been if he was so concerned) so my friend walked throught the open walkway. This guy started yelling at and chasing after my friend to come back as he was already quite a way down the walkway before this guy got back, I stated that he was with me and I had my key out to prove that we were guests (I understand this is necessary at the time to keep the randoms out), but that wasn't good enough for him because again, he felt disrespected that my friend kept walking. Once I showed my proof that I was staying there, his job there was over, again, get over yourself. You don't need to make "your point" and I certainly don't have to listen to it. He actually told me to stop yelling at him when I was clearly just talking to him (which he admitted) after I said what yelling I am trying to have a conversation.
It is too bad because the grounds are beautiful and all other staff members that I dealt with were great and seemed to understand that they were working in a customer service business.
Like I said this was the final straw, I will never stay here again and come to the Vineyard every year (lived there for 8 summers and a couple of falls). A lot of people ask me about places to stay and eat on the Vineyard and I was always a big supporter of the Harborside (even after the year 1 & 2 crap) but no more.
Ruined a great place for me (an others from the sounds of some of the reviews) but I guess would be fine if you plan on being tucked into bed by 9.
I will echo that this resort is owner-centric (and many of the owners make sure you know they are owners) but I have no issue with that as the amenities provided for owners only are not advertised as for use by the guests.
Again, it’s a shame that one guy can shed such a poor light on this place.
- Reservation Options:
- TripAdvisor is proud to partner with HRS, Evoline ltd and Hotel.de so you can book your Harborside Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Harborside Hotel Edgartown
- Harborside Inn Edgartown, MA - Martha's Vineyard