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“Worst service”
Review of The Edgartown Inn

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The Edgartown Inn
Ranked #5 of 10 Edgartown B&B and Inns
Certificate of Excellence
Reviewed 14 July 2014

I have eaten at the Edgartown inn for breakfast many times in the past. It has always been delicious. I was so excited to bring my husband and two young children here today. We walked into the inn and were waiting by the grandfather clock to be seated. A waitress came out, looked at us, and poured a glass of orange juice for a customer in the main dining room. She looked right at us multiple times then continued on outside. We waited for her to come back and she never came! It's not like the place was even crowded. Service like that is so rude and we will NOT be returning. There used to be a nice man that worked at the inn that would seat patrons. He made past visits so pleasant. This waitress - not so much! What a shame

  • Stayed: July 2014
    • Location
    • Cleanliness
2  Thank jlnart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravellotsUSA, Manager at The Edgartown Inn, responded to this reviewResponded 3 June 2015

I am terribly sorry you had such a bad experience with the Inns breakfast. Customer service is very important to us and if I was made aware of this situation at the time I would have gone out of my way to correct it. Again, I apologize and I hope you enjoyed the rest of your time on the Vineyard.

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42 - 48 of 88 reviews

Reviewed 19 June 2014

The Edgartown Inn, in business since the 1800's, continues it's excellence. It is a simple in town "country" inn. No glitz, no glamour, just down home comfort and caring. The staff - wonderful. The breakfast - wonderful - and unchanged from 77-88 when I lived in Edgartown. No WiFi, but the Library and Kelly House are nearby. No in-room tv's but a common TV in the Living Room. Who comes to the Vineyard to watch TV! Walk to all downtown and for a special treat walk all the small town streets, especially North and South Water Street, Summer and Cottage streets!! We will be back. Special thanks to Sandy and Grace and all the other wonderful staff!

Room Tip: For a great value, choose a 1st floor room mid-week!
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  • Stayed: June 2014, travelled with friends
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Thank BMixter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravellotsUSA, Manager at The Edgartown Inn, responded to this reviewResponded 5 June 2015

So happy that you enjoyed your stay with us so much. Your feedback is very important to us and we listen! The good news is we now have WIFI and it is free to our guests! We hope to see you again soon!

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Reviewed 17 June 2014

A charming hotel with the wonderful Sandy in charge. Made to feel really welcome and although only there for one night wish we could have stayed longer. Room charming and if you get one next to the library you can pick up their open access wifi since the Inn isn't yet in the 21st century. Oops!

Stayed: June 2014, travelled with family
Thank jwctravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

This inn is close to the main street. The big attraction is that the Inn in quaint and every room is different. Historical fires guests in the house were Daniel Webster, Chas Sumner and Nath'l Hawthorne. The staff is friendly and helpful. The restaurant serves breakfast inside or outside in there enclosed area. Safe and secure.

Room Tip: Have stayed in the room directly across from the office on the main floor. It handled three adults a...
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  • Stayed: August 2013, travelled with friends
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1  Thank Laurie3355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

I had the pleasure of staying at the Edgartown Inn on a week long visit to the Vineyard. A restored Captain's home, my room evoking the seafaring era, was spacious and comfortable. Convenient location near the harbor and the shops.

Stayed: October 2013, travelled with friends
1  Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

I first visited the Edgartown Inn back in 1978 during my first visit to The Vineyard. Loved it then and glad to see it still has the charm as the first time I visited over 35 years ago. The inn has been lovingly maintained. Though it's not included in the room rate, the breakfast is a must.
Great location in the center of Edgartown within steps of a dozen of the finest restaurants on the island. Nothing could be sweeter than sitting on the front porch watching the comings and goings of downtown Edgartown. Can't wait to return!

  • Stayed: September 2013, travelled as a couple
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2  Thank HappyTraveler1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

Edgartown Inn was a really great stay, just wish it was for longer. The house is exactly the type of place you want to stay on the vineyard. Great interior. Room was very clean. Lovely porch with loungers. Location is unbeatable for the price. Sandi at front desk was very nice and obliging! would recommend a stay here to anyone!

  • Stayed: August 2013, travelled as a couple
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Thank doniec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Edgartown Inn

Address: 56 N Water St, Edgartown, Martha's Vineyard, MA 02539-8146
Phone Number:
Region: United States > Massachusetts > Martha's Vineyard > Edgartown
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #5 of 10 B&Bs / Inns in Edgartown
Number of rooms: 14
Official Description (provided by the hotel):
The Edgartown Inn, one of Martha's Vineyard's most historical Inns, located in the heart of Edgartown, is a former whaling captains home built in the late 1700's. All rooms have private bath, air conditioning and come with continental breakfast that includes home made coffee cake and homemade bread for toast, yoghurt, fruit, cereals, juice and coffee or tea. Free wifi and plenty of free parking. ... more   less 
Also Known As:
The Edgartown Hotel Edgartown
The Edgartown Inn MA - Martha's Vineyard

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