We did not stay at the hotel but the Sea Spa Salon was recommended for a pedicure. The salon is apparently busy and it took a couple of days to arrange a convenient appointment time. I was immediately shown to a room upon my arrival and informed I would be seen shortly. Fifteen minutes after my scheduled appointment, it was discovered that the person who was supposed to perform my pedicure had started a manicure with another customer "by mistake". I was told I would have to wait until she finished that service first. No apology. No attempt to address the fact that I would be waiting well past my appointment time.
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