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“Completely Satisfied”

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Holiday Inn Cape Cod-Falmouth
Ranked #14 of 20 Hotels in Falmouth
Vineyard Haven, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Completely Satisfied”
Reviewed 2 July 2014

Had a difficult time finding accommodations on a busy weekend in Falmouth until we talked to the manager Sheryl Barret. We were even able to get early check in to prepare for an afternoon wedding. The staff made sure we were settled and had everything we needed. Room was well appointed and clean. Returned to the cocktail lounge later that evening and had a wonderful time.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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365 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Spaxton, United Kingdom
Level Contributor
231 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
Reviewed 1 July 2014

From registering, to checkout, everything was way above average. I stay at IHG hotels on average 100+ nights a year, they vary so much. Intercontinental as the price dictates are mostly excellent and as the brands get less costly they are less quality. Well this holiday Inn is way above the normal, the staff are ALL so friendly and helpful it is a pleasure to chat with them. The rooms are clean and very well maintained. The chambermaid who serviced our room was a total darling, she could not do enough. She noted I had a cold, and that evening there was an extra box of tissues by the bed.That is service. The restaurant staff were also way above average, after a days fishing, I presented them with some Striped Bass, it was soon presented to me cooked to perfection. When I got the bill I had been charged for my starter and drink. No charge sir, it was your fish. It should also be pointed out that all the food we ate here was very good and the prices were very reasonable. The manager of this hotel Sheryl Barret should be very proud of her amazing crew who turned this normal hotel into a very special one. THANK YOU ALL.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Bluffs, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

I have to say, the help from chambermaids to front desk to General Manager Sheryl Barret were all awesome. When I called to book a room to join with a large group for 6/28 the hotel was booked solid. Sheryl the general manger went out of her way to make sure my wife and I would be accommodated. It wasn't 20 minutes and I received a text directly from Mrs. Barret saying we were all set. She was so kind also to have our rooms ready early so we could be dressed and ready to go on time. We Live the island of Martha's Vineyard so logistics can be a nightmare a lot of the time and Mrs. Barret has come through for and many others I know have needed her expertise. I would highly recommend this hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 777Renegade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminster, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

My family of 4 and I stayed for about a week at this hotel in June. We are from Maryland and had driven overnight (with our 2 young children) to arrive early in the morning. The late notice of an early check-in was not a problem at all. We got an excellent room to accommodate our needs. All of the staff we encountered during our stay, from the greeter at the desk to the housekeeping staff to the restaurant staff, were all very courteous, helpful, personable, and happy to help us with what ever we needed. During our stay we ordered room service one evening. As most parents understand the feeling of not wanting to venture out when 2 and 3 year olds have meltdowns, this was very convenient. The generous portions arrived quickly and were reasonably priced. The food in the restaurant was very good. We especially enjoyed the weekend breakfast buffet. We were able to take the kids swimming one day during our stay. The water was heated to a comfortable temperature and provided a great morning of fun. This hotel was a great home base for our trip, and we will definitely be staying there again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kruhlman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bismarck, North Dakota
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 May 2014

Updated hotel with clean rooms. Front desk and lounge staff were outstanding. Great central place to stay in the cape cod area. Can't comment on the restaurant since we didn't dine there. Staff were helpful on giving us advice on what to see in the area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
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Helpful?
1 Thank bbmari0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanna S, Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, 30 May 2014
Dear bmarion, Thank you so much for your feedback about the hotel. We are pleased to hear that you found the staff to outstanding! Our employees work very hard to ensure our guests' happiness and we appreciate the time you have taken to review the hotel. Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 May 2014

Stayed at this hotel with my family for Memorial weekend. First impressions: Excellent! We received a warm welcome and were offered a room inside the hotel to lock up our bikes.

Our room was very comfortable and clean with sufficient storage and room for two adults and two young kids.

The town of Falmouth is a short walk away - so nice to be able to stroll to a pretty town with a large variety of bars and restaurants. The ferry to the Vineyard is just over a mile away - a quick bike ride.

The kids enjoyed the pool. The two treadmills in the small gym were broken. My husband ran on the nearby bike trail and I used the elliptical machine.

There is a bar and restaurant attached to the hotel. We had breakfast from the buffet each morning but did not have dinner or drinks there. Kids eat free which is great.

We would return to this hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SUVG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanna S, Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, 30 May 2014
Dear SUVG, Thank you for the kind review of the hotel. We are happy to hear that you enjoyed your stay with us and would return again! We agree, the hotel is “very convenient for restaurants and the MV ferry”. Please come back and visit again this summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

Spent the night here with my kids and their friends. Great all in one stop, complete with indoor pool and restaurant where kids eat free. Rooms were large and clean. Beds were comfy. Wait staff at the restaurant was incredibly patient given the large group of kids we had.

Stayed April 2014, travelled with family
Helpful?
1 Thank DadWithKidz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanna S, Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, 30 May 2014
Dear DadWithKidz, Thank you for your feedback of the hotel. We are happy that you enjoyed our indoor pool and restaurant, where kids eat free. We agree, the Holiday Inn Cape Cod-Falmouth is a great choice when traveling with families. Your input is very important to us! Please come back again this summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Cape Cod-Falmouth

Property: Holiday Inn Cape Cod-Falmouth
Address: 291 Jones Rd, Falmouth, MA 02540-3340
Phone Number:
Region: United States > Massachusetts > Cape Cod > Falmouth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Falmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Cape Cod-Falmouth 3*
Number of rooms: 98
Official Description (provided by the hotel):
Holiday Inn Falmouth/Cape Cod is located minutes from downtown Falmouth, ferries to Martha's Vineyard, Mass Military Reservation, Shinig Sea Bike Path, several Local Beaches, 6 Golf Courses, Woods Hole Oceanagraphic Institute and Famouth Hospital. Whether you are traveling for business or leisure, we have many amenities at the hotel for everyone to enjoy. KC Steak & Seafood is open daily for breakfast and dinner, don't forget to inquire about Kids Eat Free program. Complimentary wireless internet, indoor heated saline pool and fitness area, free parking, guest laundry, pay per movies and arcade room for the kids. ... more   less 
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Also Known As:
Holiday Inn Falmouth Hotel Falmouth
Falmouth Holiday Inn
Holiday Inn Cape Cod-Falmouth MA

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