My boyfriend and I went out for our anniversary this past weekend. We went to the imax theater next door to this motel and when we got out we found it would not be safe for us to take the 40 minute drive home due to the terrible road conditions during the snow storm. We decided to stay here instead of going to a further hotel. We were welcomed nicely and went to our room, which was requested nonsmoking. When we got there the room smelt musty and of cigarettes and there were cigarette burns in the blankets. Disugsting but not worth the far trip back to the office in the snow. About 40 minutes go by and I see something run across the floor and hide under the blanket on the floor. I freaked out and said to my boyfriend theres a mouse theres a mouse! He told me i was seeing things until it decided to come out and go back under. While we were both freaking out what decides to come into our bed? Another mouse. We frantically packed our things and ran to the office. I went in nicely and requested a refund and was refused because you can only receive one within the first fifteen minutes after checking in. I apologized by saying I'm sorry the mouse did not feel comfortable enough to come into our bed that soon. All he said was he could give one of his rooms without mice. We were on the second floor and they were there I don't think so. for the past two days I have been on and off the phone with the owner who is requesting proof. My proof? I was not going to go catch the mouse with my hands. My proof is my boyfriend and I risked our lives driving home in the blizzard. It normally takes 45 minutes but due to the terrible conditions it took us two and a half hours. I told the owner I would be reporting him to the board of health and he told me go ahead I deal with them all the time. Clearly he does not care about his guests or what anyone thinks of the hotel. We will NOT return.
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- Also Known As:
- Monticello Hotel Framingham