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Briarcliff Motel
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    Reviews (473)
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    226 - 231 of 473 reviews
    Reviewed 10 November 2013

    Claire and Richard are great hosts and have managed to strike the perfect balance between style, comfort, value and friendliness. The Briarcliff is now firmly on our map and with its very handy location to Great Barrington and many beautiful walks is an ideal base to explore the Berkshiresa

    • Stayed: October 2013, travelled as a couple
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    Thank cah6687
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 3 November 2013

    Traveled with husband and two kids (11 & 6). We usually stay at The Porches or Comfort Inn Great Barrington when we come to The Berkshires. The last few years at Comfort Inn were noisy and overpriced for what you get. We thought that Briarcliff looked unique & cute so we took a chance. The reception area is adorable & cozy. The owners are charming and super friendly.

    Compared to the reception area, the rooms are just ok. They could definitely use a bit more character like nicer curtains, some more artwork, bathroom upgrade (maybe nicer towels & toiletries?). The double beds are small. The price is right though, so I definitely think the value for your money is there.

    My kids and I spent some time lounging in the receptionist area and they LOVED it.

    Breakfast is awesome. Great scones, muffins, juice and granola (yum!!). Good coffee too. Fire pit is a nice touch.

    We would return!

    • Stayed: November 2013
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    1  Thank jjblock
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 26 October 2013

    I was a bit disappointed by the Briarcliff. From what I had read, especially about the renovation, I was expecting the rooms and bathroom to be much more updated and a bit less tired and worn out. That said, the beds were surprising comfortable -- and the room was surprisingly quiet for being in a motel on a busy road. Though I wish the owner could have put blackout shades on ALL the windows, not just a couple. So if you go, be sure to bring a sleep mask as it can be very bright in the morning. Pluses: The British couple who run the place were helpful and accommodating. The main reception area, where you have breakfast and can hang out was very cozy and nicely decorated. The breakfasts were above average, though some form of protein other than hard-boiled eggs (which were hit or miss) would have been nice.The negatives: Our bathroom was a bit on the skanky side, at least the floors and grouting were. Looked like it hadn't been updated or fully updated. And the room itself, despite some funky lamps and bedspreads, seemed a bit tired. If the room had been priced at the typical motel rate, around $80 less than what we paid to stay at the Briarcliff, I would have raved about the place. But for the money, we did not feel it was a good value.

    • Stayed: October 2013, travelled with family
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    2  Thank JustJ33
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    ClareBriar, Owner at Briarcliff Motel, responded to this reviewResponded 28 October 2013

    God bless you all for taking the trouble to post on this site which, let's face it, wouldn't exist without you. It's certainly helped get our two-year-old project out there. But the more reviews we garner, the more we realise how subjective this whole process is.

    We've had guests who've compared the Briarcliff to André Balazs' place on Shelter Island, and others (including another three-star reviewer, just below) who thought we were a microwave short of a Super 8. We're flattered by the Balazs comparisons, but honestly, we're not in that league. As this place is ours and ours alone, we don't have the budgets, frankly – but then again nor do we charge $350/$500 a night. Pricing is always hard, but we feel that for where we are, the time of year, and what we offer that’s extra to a ‘typical motel’ – like a home-made/local breakfast and our mountain-view firebowl – our prices are fair.

    In reality we're somewhere in between Balazs' joint and a Super8. Resisting the temptation to trot out our mission statement, let me refer you to the blog of a New York PR who took it upon herself (no agenda, she doesn't work for us or anything) to write about the motel recently with – we think – a good grasp of what we're trying to do: http://wy-pr.com/blog/not-the-motel-of-last-resort/.

    I also wanted to resist commenting on points of detail but in that, I’m going to fail. Sorry, sorry. I'll be quick. Hands up on the tiling in the room these guests stayed in. We didn't change it two years ago in the original renovation – over-spent in other areas and we wanted to keep one bath in the place (for baby cleaning purposes), so the original pink tiles were allowed to stay, along with the original headboards in that room. We think they're cool rather than 'skanky', but we accept that they’re not everyone’s cup of Moxie.. We admit to the window/light situation too: the good thing is that all our rooms have big triple windows at the front with an outstanding view of Monument Mountain. The bad news is that they’re too big for one blackout blind and having three looked weird.

    Anyway, here’s the good thing about TA: while we’re obviously sad to ever hear the word ‘disappointment’ in the same sentence as ‘Briarcliff’, we take these comments to heart, and we promise to keep working on the place until that Balazs geezer starts looking over his shoulder.

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    Reviewed 26 October 2013

    My family and I were on a recent road trip through New England to check out the Fall Foliage and stumbled upon The Briarcliff Motel. This renovated motel was quite charming from the moment you drive in to the rooms. Claire and Richard were extremely helpful offering up recommendations while we were in Great Barrington even as we continued on with our trip. Loved the morning breakfast especially being that it was all locally sourced.

    I would highly recommend the next time you are in the area and are looking for a unique place with tons of charming character to stay at the Briarcliff Motel.

    • Stayed: October 2013, travelled with family
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    1  Thank CEnriquez
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 24 October 2013

    This old-fashioned strip motel from the 40s or 50s is in the process of being refurbished and modernized, but it isn’t there yet. All the rooms are identical and priced the same, but they are small and lacking in charm and amenities. Bathrooms are clean but small with showers, not tubs. Glass panels substitute for shower curtains, perhaps to stave off the memories of the Bates Motel in Hitchcock’s “Psycho.” Breakfast in the office was spare but adequate with warm muffins or scones available each day. Staff/owners were friendly and helpful and are upgrading the décor and plantings with taste, but the rooms will remain small.

    Room Tip: all rooms are the same
    • Stayed: October 2013, travelled with friends
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    2  Thank Dr_J_F_M
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    ClareBriar, Owner at Briarcliff Motel, responded to this reviewResponded 13 November 2013

    I'm going to sound like a nerd, but as it happens we recently went through and measured all rooms again. The guest rooms of our 1960 motor lodge (which ISN'T on a strip), are 266 sq ft (or more). Before even seeing this place for the first time we consulted an architect who worked on big box hotels around here, and he told us that 250 sq ft total was about average for a hotel room. We're not saying that they're huge, and we appreciate that size is relative, but this guest wasn't even disproportionately large. I mean, we've had Dutch people in our rooms. And they're really tall.

    We like simplicity, and don't want to impose a lot of knick knacks on our guests. And anyway, if you think the rooms are too small, why would we put more stuff in them? Our rooms contain a place to lie down and sleep, a place to sit, a place to hang stuff and fold it away, a machine that keeps food and drink cold and various lamps that will guide you in the dark, should you activate them. Even the ones with two double beds in them have enough space to lie on the floor and do your stretching exercises. We checked that, because it's the first thing Richard looks for in a hotel room. Some have desks, which we've added if you need to work or write a postcard to a loved one. What more do you really need?

    We maximised the space in our bathrooms by taking out those annoying shallow tubs (which always give me the uncomfortable feeling that I'm lying in my coffin) and replacing them with oversize showers. Our breakfast consists of home-made scones, home-made muffins, home-made granola, local farm yoghurt, local farm eggs hard-boiled, fruit from the local orchard, apple cider from the local orchard (in season), locally-roasted coffee made in a French press, teas both herbal and regular, hot chocolate... I'm not sure it's fair to call it 'spare', when the typical motel breakfast still seems to be a Little Debbie and some coffee that's been brewing since 1974.

    Anyway, as Abraham Lincoln remarked, you can please some of the people all of the time...

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