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Briarcliff Motel
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Reviews (473)
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224 - 229 of 473 reviews
Reviewed 11 November 2013

The other reviews and the motel's website are entirely accurate: this is a clean and hip place to stay. I frankly love the idea of taking an older motel and giving it some pizazz. The fire pit and cool lounge area are nice touches. So are the comfy beds and funky furniture. The breakfast is also a nice added value and the maple scones, granola and muffins were delicious. But the owners are what truly make this a wonderful place to stay. They are seasoned travelers and know how to make you feel at home in a new place. I look forward to a return visit and seeking their wisdom for exciting places to visit.

  • Stayed: November 2013, travelled as a couple
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1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

We booked the Briarcliff for our brief visit to the Berkshires on the strength of a small mention in The Independent (UK newspaper) travel section and were really happy with the advice. It is in a pleasant setting just a short drive from Great Barrington or Stockbridge and set back from the main road among the trees. The owners could not have been more thoughtful and helpful, booking a great local restaurant for us (Allium) for our Anniversary meal. The room was perfectly adequate, warm and quiet and the bed extremely comfortable and the buffet breakfast, especially the scones, very good and included in the room rate. The arrangement of rooms is traditional motel style and internal walls might benefit from a bit of sound-proofing, but the overall atmosphere is way above that normally found in a motel. We wouldn't heitate to come back if - when - we return to this beautiful area.

  • Stayed: October 2013, travelled as a couple
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Thank ChrisShirleyDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

Claire and Richard are great hosts and have managed to strike the perfect balance between style, comfort, value and friendliness. The Briarcliff is now firmly on our map and with its very handy location to Great Barrington and many beautiful walks is an ideal base to explore the Berkshiresa

  • Stayed: October 2013, travelled as a couple
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Thank cah6687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Traveled with husband and two kids (11 & 6). We usually stay at The Porches or Comfort Inn Great Barrington when we come to The Berkshires. The last few years at Comfort Inn were noisy and overpriced for what you get. We thought that Briarcliff looked unique & cute so we took a chance. The reception area is adorable & cozy. The owners are charming and super friendly.

Compared to the reception area, the rooms are just ok. They could definitely use a bit more character like nicer curtains, some more artwork, bathroom upgrade (maybe nicer towels & toiletries?). The double beds are small. The price is right though, so I definitely think the value for your money is there.

My kids and I spent some time lounging in the receptionist area and they LOVED it.

Breakfast is awesome. Great scones, muffins, juice and granola (yum!!). Good coffee too. Fire pit is a nice touch.

We would return!

  • Stayed: November 2013
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1  Thank jjblock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

I was a bit disappointed by the Briarcliff. From what I had read, especially about the renovation, I was expecting the rooms and bathroom to be much more updated and a bit less tired and worn out. That said, the beds were surprising comfortable -- and the room was surprisingly quiet for being in a motel on a busy road. Though I wish the owner could have put blackout shades on ALL the windows, not just a couple. So if you go, be sure to bring a sleep mask as it can be very bright in the morning. Pluses: The British couple who run the place were helpful and accommodating. The main reception area, where you have breakfast and can hang out was very cozy and nicely decorated. The breakfasts were above average, though some form of protein other than hard-boiled eggs (which were hit or miss) would have been nice.The negatives: Our bathroom was a bit on the skanky side, at least the floors and grouting were. Looked like it hadn't been updated or fully updated. And the room itself, despite some funky lamps and bedspreads, seemed a bit tired. If the room had been priced at the typical motel rate, around $80 less than what we paid to stay at the Briarcliff, I would have raved about the place. But for the money, we did not feel it was a good value.

  • Stayed: October 2013, travelled with family
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2  Thank JustJ33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClareBriar, Owner at Briarcliff Motel, responded to this reviewResponded 28 October 2013

God bless you all for taking the trouble to post on this site which, let's face it, wouldn't exist without you. It's certainly helped get our two-year-old project out there. But the more reviews we garner, the more we realise how subjective this whole process is.

We've had guests who've compared the Briarcliff to André Balazs' place on Shelter Island, and others (including another three-star reviewer, just below) who thought we were a microwave short of a Super 8. We're flattered by the Balazs comparisons, but honestly, we're not in that league. As this place is ours and ours alone, we don't have the budgets, frankly – but then again nor do we charge $350/$500 a night. Pricing is always hard, but we feel that for where we are, the time of year, and what we offer that’s extra to a ‘typical motel’ – like a home-made/local breakfast and our mountain-view firebowl – our prices are fair.

In reality we're somewhere in between Balazs' joint and a Super8. Resisting the temptation to trot out our mission statement, let me refer you to the blog of a New York PR who took it upon herself (no agenda, she doesn't work for us or anything) to write about the motel recently with – we think – a good grasp of what we're trying to do: http://wy-pr.com/blog/not-the-motel-of-last-resort/.

I also wanted to resist commenting on points of detail but in that, I’m going to fail. Sorry, sorry. I'll be quick. Hands up on the tiling in the room these guests stayed in. We didn't change it two years ago in the original renovation – over-spent in other areas and we wanted to keep one bath in the place (for baby cleaning purposes), so the original pink tiles were allowed to stay, along with the original headboards in that room. We think they're cool rather than 'skanky', but we accept that they’re not everyone’s cup of Moxie.. We admit to the window/light situation too: the good thing is that all our rooms have big triple windows at the front with an outstanding view of Monument Mountain. The bad news is that they’re too big for one blackout blind and having three looked weird.

Anyway, here’s the good thing about TA: while we’re obviously sad to ever hear the word ‘disappointment’ in the same sentence as ‘Briarcliff’, we take these comments to heart, and we promise to keep working on the place until that Balazs geezer starts looking over his shoulder.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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