My husband and I stayed at this property in the mid 80s and it was lovely. Sadly, returning with my sister in 2013 on and RCI exchange we were very disappointed.
The property has not been properly maintained. The deck entrance to our one bedroom unit was badly in need of paint and the storm door didn't close. Though the furnishings were appropriate, there were stains on upholstery and curtains were faded.
Books used as decoration were covered with mold. The bedding and mattress were very musty. Framed print were covered with mold. The bathroom had mold on the ceiling and the caulking around the tub was moldy.
The unit is cooled by a single very old air conditioner in the bedroom. It was necessary to run it during the hot weather but it smelled moldy as well.
The kitchen was adequate and clean but dishes and silverware were in short supply......only three cups and two teaspoons for example in a unit that is designed for 4.
The manager is not in residence and was not reachable at the emergency number. When she finally returned calls she was defensive and argumentative. She refused to acknowledge the mold and would not provide replacement pillows or bedding. She adamantly refused to change units though only three of 8 or 9 units were occupied for the entire week.
As a former innkeeper of a Victorian inn and lover of historic buildings it was sad to see how this once lovely property had declined.
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- Also Known As:
- Stonegate Mansion Hotel Great Barrington