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“Management needs to work on service”
Review of McDonald's

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McDonald's
Ranked #43 of 60 Restaurants in Greenfield
Restaurant details
austin
Level 6 Contributor
111 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Management needs to work on service”
Reviewed 7 August 2013

Well, we utilized the drive thru window. After waiting while the person taking the order figured out how to take the order from the car in front of us, we finally were able to place our order. Nothing difficult. The only out of the ordinary request was on 2 of the hamburgers. Amazingly, as we got to the window, the drinks were wrong and so were the hamburgers.
So, we had to drive up to the font of the building (they do not want you to slow their line and inconvenience them apparently) and waited for the 2 hamburgers which finally came. The person delivering them looked as shabby as a zombie on the Walking Dead.

Management at restaurants, especially fast food, needs to take more pride in the service and appearance of its employees.
So, I cannot recommend this restaurant.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tripnexus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Port Jefferson, New York
Level 5 Contributor
51 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
“Filthiest McD's Ever.”
Reviewed 24 June 2013

This McDonald's is right off I-91 South, so it gets a lot of business. There is zero concern with getting people to return. A long hair on the card-swipe at the check-out was noted to the service personnel, who said: "I'll get someone to take care of that". Five minutes later, still there, when I went to order something else. Every empty table was dirty, as were the benches. Workers sat around in booths chatting, and ignoring, for example, little abandoned tubs of ketchup in the booth right next to them. Fries on the floor, no napkin refills. An absolute disgrace. Do not eat here.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank nauta53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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