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“Glad we stayed here”

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Hampton Inn Hadley-Amherst
Ranked #1 of 7 Hotels in Hadley
Certificate of Excellence
Reviewed 18 August 2014

This hotel was one of the better stays we've had. Excellent front desk staff including Rachel, who provided several nearby recommendations for dinner including easy to follow directions. Our room was very clean, quiet, and the entire property looked as if it had been recently renovated. We were surprised to find out it had not been redone for a few years, so the entire staff must work hard to keep it as nice as it was. The continental breakfast was good and kept well supplied. Definitely would return.

  • Stayed: July 2014, travelled as a couple
    • Location
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Thank cubzguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this reviewResponded 8 September 2014

We are pleased you chose our hotel for your stay. Thank you for your kind words and for recognizing our staff. Rachel has been a great asset to our hotel and our guests.
Betsy Riley
General Manager

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338 - 344 of 612 reviews

Reviewed 12 August 2014

This hotel had comfy beds with clean fresh linens. new bathroom. Convenient location near to Northampton Center. Need car though to get around. Excellent breakfast and breakfast staff. Bonus breakfast bags on the go for free. Coffee was great. Attentive front desk

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Emma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this reviewResponded 8 September 2014

Thank you so much for recognizing our staff. They are a great group of people to work with and they genuinely care for our guests. So glad you enjoyed your stay. I look forward to meeting you on your next visit to the area.
Betsy Riley
General Manager

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Reviewed 9 August 2014

This Hampton in was in a good location with easy access to eateries and a nice natural walking trail nearby. Staff was friendly and room was well maintained. Overall a pleasant experience. Free breakfast a plus.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this reviewResponded 11 August 2014

Hi Linda,
We are so glad you had a great experience at our hotel. Thank you for your kind words - the staff and I always appreciate hearing about your visit. See you on your next trip to the area. Stop by the desk and ask for our Guide to Area Attractions. Always something fun to do.
Betsy Riley
General Manager

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Reviewed 7 August 2014

This place was GREAT! Staff and people staying there were great. The hotel hosted a reception right next door to the hotel with hors doeveurs and drinks (5:30-7) great food and drinks and the bartender was such a great person She said that the bar would be open until 10pm so after visiting downtown North Hampton we went back and had a nightcap and visited with her again. We will definitely visit this hotel in Hadley again when in the area.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
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Thank caterer55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this reviewResponded 11 August 2014

Thank you for the 5 stars review. We really appreciate the recognition. I agree. Melissa is a wonderful bartender and hostess! Hope to see you again soon.
Betsy Riley
General Manager

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Reviewed 6 August 2014

The room was nice. The sleeper timer on TV didn't work, the hair dryer broke while using it and there was no refrigerator. The lack of refrigerator is my fault, didn't notice that when booking the room, the other 2 are on the hotel. Housekeeping did replace the hair dryer quickly. If you plan to stay in the area and having a refrigerator is not a deal breaker, the room was a value.

  • Stayed: July 2014, travelled with family
    • Value
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Thank TheBigWaazoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this reviewResponded 11 August 2014

I understand about the refrigerator and we plan to add them to our rooms when we renovate next year. It is a great benefit to us that you have taken the time to write this review. Even though we work to make each visit perfect there are times we miss the mark. I will ask our maitenance department to check the televisons to see if the sleep options are operating properly in each room. See you on your next visit to the area.
Betsy Riley
General Manager

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Reviewed 6 August 2014

This is our hotel of choice when we stay in the Amherst area. We have family that live in the area and we try very hard to NOT stay anywhere else. Sometimes we can't get a room here because it is already booked, but we always try.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this reviewResponded 11 August 2014

Amy that is wonderful! We appreciate your kind words. We are always striving to the hotel of choice for everyone. Thanks for adding your name to the list ;).

Betsy Riley
General Manager

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Reviewed 4 August 2014

This hotel is close to many things, including shopping and UMASS-Amherst. The check-in process was quick and easy, as was check-out. The lobby featured a fireplace, a coffee-tea station and fresh cookies. The room was clean and quiet, the bed was comfortable and it offered a sofa and coffee table. There were nice extras, such as ear plugs, a padded lap desk and a vanity kit. During check-out there was a free hot breakfast and, if you are in a hurry, a bagged breakfast. The only draw-back was the hallway had a very weird odor. All in all, very pleasant and would definitely would come back.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank cr02655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beriley, General Manager at Hampton Inn Hadley-Amherst, responded to this reviewResponded 11 August 2014

Thank you for stopping by and giving your review. We love your comments on the area venues and the ammenities we offer. My apologies about the odor in the hallway. It is nice that you are letting us know so that we can work to correct it. Thank you for choosing our hotel for your stay.
Sincerely,
Betsy Riley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Hadley-Amherst

Address: 24 Bay Rd, Hadley, MA 01035-9509
Phone Number:
Region: United States > Massachusetts > Hampshire County > Hadley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Hadley
Price Range: £95 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Hadley-Amherst 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Hampton Inn Hadley-Amherst Hotel Hadley

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