This hotels looks brand new inside and out. Room was extremely clean. Very nice courtyard setup with bonfire, beautiful lobby. Front desk staff is as courteous and professional as you would find in any 5 star hotel. The hottub was actually clean and "hot". Most hotels try to get away with "bath water" temperature. The pool was clean and the gym was clean with working equipment. There was a bar that openned at 5PM, which was a nice addition.
What I did not like was the breakfast -it was limited and was not worth the price. There was much less than I had seen at other Courtyards. The service was poor - cold coffee, no refills, lobby coffee empty, not refilling items. It did not seem to match the top quality of the rest of the hotel and staff.
It was not busy but only a few tables of people, they had more than enough staff and should have done a better job.
I did hear a lot of noise through the walls/ceiling of the room when we first checked in - more than any other hotel I have ever stayed in. I think there is some major mistake in the construction because it was really loud. Maybe they cut corners to save money. But luckily it was quiet the rest of our stay.
Although there were some excellent points about this hotel, it was too way expensive. I only stayed here because everything was booked solid and it was only a mile from Amherst College. I also prefer a better breakfast to be included in the rate.
Would I recommend it - it really depends what you are looking for and how much money you can throw away.
- Official Description (provided by the hotel):
- Platinum award winning facility. Where modern conveniences such as 30 meg high speed internet make both visits for pleasure and work more enjoyable. ... more less
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- Also Known As:
- Courtyard Hadley Amherst Hotel Hadley
- Hadley Courtyard
- Hadley Marriott