This hotel needs some serious work. Our room (323) was clean enough, but very bare-bones, definitely not worth the $130 we paid, and based on some of the other reviews, our room was one of the better ones. The phone did not work to reach the front desk, just got a beep beep beep when trying. Bathroom was functional but small. Inadequate outlets in room. Breakfast was poor--No yogurt (the girl at the front desk said oh, we are out of yogurt), no cold water, no variety of tea bags, only frozen bagels, waffles, bread, muffins, and cereal available. Apparently "gluten-free" is not a concept that has reached HoJo. The tables were not cleaned when people finished and left. Although people dumped their trash, there were crumbs left all over the tables. There was nothing in the room stating the breakfast hours, and as we could not call down to the front desk due to the defective phone system, we had to guess. As we were finishing our breakfast, such as it was, a young couple came into the dining area. The HoJo staff member who was standing around in the room doing nothing snapped at them in a rude and obnoxious manner, saying You eating breakfast? They responded that yes, they were there for breakfast. He then grunted at them that breakfast was over and he was shutting it down but he'd give them five minutes. Lousy service, no upkeep in the room, even for a low priced hotel chain, this was unacceptable. We won't be staying here again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Booking.com, Agoda and Travel Republic (UK) so you can book your Howard Johnson Express Inn - Amherst Hadley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Howard Johnson Express Hotel Hadley
- Howard Johnson Hadley
- Hadley Howard Johnson