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Howard Johnson Express Inn - Amherst Hadley
Ranked #6 of 7 Hotels in Hadley
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545 reviews from our community

Traveller rating
    88
    165
    142
    88
    62
See reviews for
278
55
52
95
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Worcester
1 review
2 of 5 bubbles Reviewed 23 May 2014

Place was very dinghy and the decor and tv were out of date, not to mention stains on the carpet and burns, the pillow case had a stain on it and the guy behind the counter was to involved in his laptop with inappropriate music playing

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jsoriginal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review, 24 May 2014
Thank you for reviewing your stay with us. I am very sorry you were unhappy with your visit. Upon reading your review I immediately took action to deal with our employee who was on his computer. I can assure you that our guests are our number one priority and any situation like this is handled seriously. I would like to thank you for bringing it to my attention, and I hope that you will choose to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hadley
1 review
5 of 5 bubbles Reviewed 22 May 2014

Clean, comfortable accommodations. Helpful, courteous staff. Location was convenient to downtown Amherst, and several attractive restaurants were nearby. Price was competitive, and more reasonable than some nearby motels.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maylin C, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review, 24 May 2014
Thank you for reviewing the Howard Johnson in Hadley. Cleanliness and excellent customer service are what we strive for and I am very pleased to hear that you received nothing less! I hope we will see you again sometime!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Express Inn - Amherst Hadley

Property: Howard Johnson Express Inn - Amherst Hadley
Address: 401 Russell St, I-91 Ex 19 & Rt-9, Hadley, MA 01035-9578
Phone Number:
Region: United States > Massachusetts > Hampshire County > Hadley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Hadley
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson

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