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“Cheap, no bed bugs, but not great”
Review of Comfort Inn

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Comfort Inn
Ranked #5 of 7 Hotels in Hadley
Reviewed 1 November 2012

Small room, clean, but the hallway smelled of deodorizer! Breakfast was fine for "free", but not great. The bed was not comfortable. Location not as desirable as the other parts of town, but seemed like a safe location. It did include a fridge which was nice!

  • Stayed: October 2012, travelled as a couple
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Thank hobbsks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oleg T, General Manager at Comfort Inn, responded to this reviewResponded 13 January 2013

Thank you for taking the time to review your stay with us. I am happy to hear your positive remarks of cleanliness and that you found the refrigerator to be useful. I am, however, sorry that you were not completely satisfied with your visit. It is especially of great concern to me that you did not find your bed to be comfortable. Fortunately, we are in the process of upgrading our facilities and in the past two months have replaced the beds in the majority of our rooms. We have also added king sized beds as well as rooms with two queen sized beds for additional space and comfort. I will certainly look into the deodorizer smell you mentioned. We definitely pride ourselves on our location, both for its safety and its convenience to both Amherst and Northampton. We hope you consider revisiting our hotel if you ever find yourself in the area again.

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148 - 154 of 184 reviews

Reviewed 6 October 2012

The place and rooms were clean and comfortable. Breakfast was okay to get you going.We were there only one night so we didn't get to use the facilities. We were looking for a clean comfortable place for the night, this was a good choice for us.

  • Stayed: September 2012, travelled as a couple
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Thank asmith6151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2012

Nice comfortable hotel at a reasonable price given that we stayed during a peak fall period.

We slept well; had good internet service; a nice little fridge. We have stayed here 3-4 times in recent years and will return in the spring.

Close to a big mall and lots of shopping and eating with a 2 minute drive heading east. On the other side of the hotel, you are in the New England countryside.

Decent breakfast included.

Other hotel options nearby keep everyone on their toes.

Room Tip: go to the back of the hotel away from main road if you are a light sleeper.
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  • Stayed: September 2012, travelled with family
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Thank SandyLPLakePlacid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oleg T, General Manager at Comfort Inn, responded to this reviewResponded 15 January 2013

Thank you so much for your praise and for being such a loyal guest. We are proud to offer amenities such as complementary wireless internet to our guests and are glad to know that you found this beneficial. So happy to hear you enjoyed your autumn visit to our area- Looking forward to seeing you this spring!

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Reviewed 23 August 2012

I find it exceptionally difficult to book hotels online, especially since there are just about as many negative reviews as there are positive. I went with Comfort Inn mainly because of price and the location was great.

My family and I were starting a college tour in this area, and it was a nice and central location.

The Inn was incredibly clean and well maintained. The room was spotless. The beds were also exceptionally comfortable.

They had a pool, easy parking, and friendly staff. My mother is a big fan of complimentary breakfasts, usually which I poo poo since they are usually a throwaway meal. Comfort Inn figured it out with waffles, juices, cereals, eggs, sausages, and more. I was relieved. We were all happy.

Would most definitely stay here again. It's also right in between Smith College and Amherst colleges, which made our trip a lot easier.

  • Stayed: July 2012, travelled with family
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2  Thank loudalouda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

Great room with microwave & fridge, breakfast included, indoor pool, quiet, very friendly, helpful staff and...a gorgeous, tree covered running/biking trail less than a block away! Fantastic value. Definitely a great place to stay for college visits in the area.

Room Tip: We asked for a room away from the street.
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  • Stayed: July 2012, travelled with family
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2  Thank GoToChurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

We stayed at the Comfort Inn in Hadley in March, 2012 while on a college visiting trip with teenaged son. We booked online after extensive research, finding it at a very low price, and thinking we'd stay just one night. Well, the room and hallways were so pristinely clean, the free breakfast so nice & varied, and the staff so friendly and helpful, we decided to stay a second night~ ! We also recommended the Inn during the day to another family on a college tour, and saw that they checked in that night, and they were glad. Hadley is a good spot in between Northampton & Amherst, a short distance either way by car.

Room Tip: Pool & fitness room are in separate building, so find out how near your room is, if the weather...
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  • Stayed: March 2012, travelled with family
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1  Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

We had a good experience here...the staff was very helpful, the room, not luxerious, but comfortable. The breakfast was very nice. Very good value.

  • Stayed: March 2012, travelled with family
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Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Address: 237 Russell St, Hadley, MA 01035-9520 (Formerly Quality Inn)
Region: United States > Massachusetts > Hampshire County > Hadley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Hadley
Price Range: £56 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Conveniently located on Route 9, the hotel is within minutes of the Five Colleges area, which includes the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College and Mt. Holyoke College. The hotel offers Comfort Sunshine Breakfast, Heated Indoor Pool and wireless internet access in all guest rooms. ... more   less 
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Also Known As:
Comfort Hotel Hadley
Quality Inn Hadley
Comfort Inn Hadley
Hadley Quality Inn

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