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“Very, very nice stay”
Review of Comfort Inn

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Comfort Inn
Ranked #4 of 7 Hotels in Hadley
Reviewed 28 August 2014

Besides the fact that this inn is very, very clean, it was very comfortable. The breakfast was really nice, too, including the breakfast room. Great location, too . . . not far from the interstate, and a short drive to Amherst. The best part for us was the fact that the BBQ restaurant (Wildwood) right next door was terrific! Also, this was TRULY a non 'pet-friendly room' (see note below).

Room Tip: If you want a 'non pet-friendly' room, just let them know when booking. The 'pet-friend...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
5  Thank nono52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 184 reviews

Reviewed 21 August 2014 via mobile

We didn't get to try the pool since we arrived after 9pm, but the pool room looked nice and bright in the morning. Many hotel pools look as if they are in a dingy cave, but this one didn't.

The room 206 was down a hall with 2 fire doors which were difficult to pull the luggage cart thru. The room was hot since the AC was turned off completely. It took 45 minutes before the room was comfortable.

They had a good breakfast room with USA Today & a local paper and eggs sausage etc.

Stayed: August 2014, travelled as a couple
3  Thank AlanFields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014 via mobile

stayed Thursday August 7th, driving back to canada from east coast. room clean, breakfast nice, very convenient to drive up the street to shopping. pool nice
the young gentleman at front desk needs some help in customer service though. not very talkative that evening

Stayed: August 2014
2  Thank Product-Patrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oleg T, General Manager at Comfort Inn, responded to this reviewResponded 22 August 2014

Thank you for taking the time to review our hotel. I am sorry to hear that the person checking you in was not very talkative. I will be discussing this matter with my front desk personnel to ensure this does not happen again. If you would like to discuss this matter further, please contact me directly at 413 584 9816. I am happy to hear that you enjoyed your accommodations aside from this matter.

Britney Archambault-Jackson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

We spent 1 night at the hotel on the way to see Amherst College. The room was very clean and comfortable, the breakfast excellent, the staff friendly and helpful. We stayed on the second floor. No noise from the outside, but the hallway noises were somewhat loud. And a squeaky bathroom door (just a reminder for myself to bring household oil when travelling).

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

Comfort Inn was a clean comfortable hotel with good access to U Mass and other schools. The rooms were nice and the breakfast buffet was very good. I would stay there again when we come back next Summer for lacrosse.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank longbeack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

This was my third stay at this hotel. The staff was extremely friendly and helpful. The room was clean, and comfortable. Breakfast was pretty standard and passable. This is an easy location to find, just a short way from the highway. Getting out of the parking lot in the morning can be tricky as there is a lot of commuting traffic. I will always stay here when I am in this area.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank LisaK995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

the hotel seems fairly new and is very well kept. Everything worked just fine and was quite clean.. It was just me in a double-double room, but space could be a little tight if the whole family was along. Breakfast was standard and included some serviceable hot items. Staff was uniformly friendly. The indoor pool seemed quite nice although I did not swim. The a/c unit is one of those high efficiency Amanas that, by default, turns completely off when the compressor is not engaged. These units are the bane of my lodging existence. Fortunately, I know where the switch is to have the fan run continuously but if you don't, and a constantly cycling a/c annoys you, keep it in mind, Also, beware of price fluctuations on various days of the week. I stayed for about $80 but the price almost doubles on some weekends, precluding my staying there again when returning to the area next month.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Service
Thank meatslinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Address: 237 Russell St, Hadley, MA 01035-9520 (Formerly Quality Inn)
Region: United States > Massachusetts > Hampshire County > Hadley
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Hadley
Price Range: £58 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Conveniently located on Route 9, the hotel is within minutes of the Five Colleges area, which includes the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College and Mt. Holyoke College. The hotel offers Comfort Sunshine Breakfast, Heated Indoor Pool and wireless internet access in all guest rooms. ... more   less 
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Also Known As:
Comfort Hotel Hadley
Quality Inn Hadley
Comfort Inn Hadley
Hadley Quality Inn

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