This Wyndham follows other similar properties in putting practicality over comfort. The light switches are inconvenient, the kitchen is a straight line with an ugly back splash of huge tiles that are the same ones on the floor. The master bath is cramped and dark--to make room for the large jacuzzi in the MBR. The indoor/outdoor pool follows the same configuration I've seen elsewhere, which doesn't allow for lap swimming. However, the have an adults only pool that's a plus. The internet was knocked out Tuesday by a storm and wasn't back on by Friday. Staff seemed indifferent to the inconvenience.
The unit was nicely furnished. It sleeps 6 people but has a tiny deck with two chairs and a plastic table. Check in was 4 PM but when we arrived at 7 PM the room was not ready. Not what you expect from a Gold Crown Resort.
The managers--Heather and Jamie--were topnotch, but they had to undo the damage from rude and insensitive treatment offered by underlings. At least Heather made a valiant effort to program frequent nice events at the resort and to recommend many exciting day trips. Bentley Brook is adequate but it could be so much more with a little effort.
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Agoda, Booking.com, Priceline, Traveltool, S.L.U., Evoline ltd, getaroom.com, Cancelon and HotelQuickly so you can book your Wyndham at Bentley Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wyndham At Bentley Brook Hotel Hancock
- Wyndham Hotel Hancock
- At Bentley Brook Wyndham
- Wyndham At Bentley Brook Berkshires/Hancock, MA