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Best Western Merrimack Valley
Ranked #2 of 2 Hotels in Haverhill
GreenLeadersBronze level
barrie, Canada
2 reviews
“good”
Reviewed 26 August 2014

very good. a little pricey and too far from Boston. Complicated corridors and hallways. room was too far from front desk. nice shops across the street. Expected breakfast to be a little better for the price we paid.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review, 4 September 2014
Thank you for your most recent stay with us and your positive review. We appreciate that you enjoyed our convenient location to shops and eateries. We apologize that the breakfast was not what you expected. We are always making changes and upgrades to our breakfast, and hope you come back again soon to try it out.
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422 reviews from our community

Traveller rating
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    82
    50
    42
See reviews for
181
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Belchertown, MA
Level 6 Contributor
151 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 August 2014

My husband, myself, my grown son, and granddaughter stayed here. The room itself was very nice. Very spacious. The beds were comfy. The tv had a lot of channels to choose from. The girls at the front desk were very friendly and helpful. Hubs and I used the pool and hot tub. Both were good. I went from hot tub to pool. What a temperature difference. I would say to use the pool first then the hot tub. The pool did not have a deep end though it was still good for swimming laps. The breakfast was good. There were many choices: toast, muffins, bagels, cereals, coffees, scrambled eggs, biscuits and gravy, yogurts, and juices. It was good. The only gripe I have is that we parked in the back for the elevator and there were a couple of groups of people sitting in cars drinking and smoking cigarettes.

Room Tip: I do advise being upstairs for the larger room
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank w_ma_lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review, 19 August 2014
Thank you for staying with us, we appreciate your business. It is nice to hear that you enjoyed our indoor pool and hot tub, as well as, our complimentary breakfast. We recently upgraded our breakfast items and layout of the bistro room, so it is nice to hear that you enjoyed it. Thanks again for staying and we hope to see you again soon.
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Georgia
Level 2 Contributor
8 reviews
3 hotel reviews
Reviewed 17 August 2014

What a nice place to stay. Spent two nights. Beds we're comfy and the hotel staff were the best. Nice location. Easy to get to beaches and shopping in Newburyport and Portsmouth that we're not too far away. Great to have an exercise room. Would definitely return.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank 4Mommy1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review, 19 August 2014
Hello,
Thank you for staying with us while vacationing with your family. We are happy that you enjoyed your stay and our staff was the best!! We hope to see you again soon!
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Clinton, New Jersey
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2014

For the price we paid, I was surprised at the clientele we came across. There were some not so desirable people in the wing we stayed in with strong drug smell in the hallway. My child had to sleep on a makeshift bed on the floor because there were no more portable beds. My spouse actually went to sleep in the truck because the bed was so uncomfortable. He encountered pot smoking people during the night.

Room Tip: I don't know
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Green Features: I don't know of any, except they did allow dogs from what I saw.
  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank KarenK1562XW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review, 12 August 2014
Hello Karen K,
I'm sorry that you were near undesirable guests. We do not put up with any drug use and call the police immediately when brought to our attention. We thank you for your comments and will review to see what we can do to improve for the future.
Best Regards,
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Travellers are raving about these Haverhill hotels

Gainesville, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014 via mobile

We got here late at night after reserving a room through Booking.com. when we arrived, there were no double rooms left, so they gave us a king for the same price. Kelly, at the front desk was so nice, and tried her best to accommodate us. Room was spacious, clean and pretty. Bathroom was huge, and we loved the shower head!room comes with all the conveniences. Regular prices are a bit steep. The room should have been $190, which seems high for a place off the highway. They take pets too for $20. Nice stay.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review, 12 August 2014
Hello Ms. Lisa L,
Thank you for staying with us. We are glad to hear that our staff was accommodating and you enjoyed our over sized bathrooms and upgraded shower heads. We look forward to your next stay with us.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granby, Connecticut
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 August 2014

We travelled to southern New Hampshire from Connecticut for a family gathering and did not want to drive back to Connecticut. The Best Western was on the way home. We arrived late and the staff was welcoming - even guiding us to our room, as we found the hotel room directions confusing. The room was spacious, clean and comfortable. There was a lot of noise in the hallway at night and in the morning from discourtious guests, no fault of the hotel, and the housekeeping staff was yelling loudly to each other in the morning. We went to breakfast 20 minutes before it ended and most items were gone. Other than that, it was a nice place to stay.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank richs25644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review, 12 August 2014
Hello Rich S,
Thank you for staying with us while traveling in New England. We appreciate your business and thank you for your feedback. Our hotel makes a great spot to stop when traveling from many points north and is conveniently located directly off the highway making it easy to find late at night. We are hope you come back again.
Best regards,
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New Jersey, United States
Level 5 Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 August 2014

We picked this hotel for the price. We had a room in the newer section in the back. It was just ok and it was clean. Breakfast was ok, nothing special. I would say to stay here if cost is an issue and you need this area. Staff was nice.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank MarlaR44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review, 12 August 2014
Hello MarlaR44,
Thank you for staying with us while traveling. We appreciate your business and we hope you see you again next time you are in our area.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Merrimack Valley

Property: Best Western Merrimack Valley
Address: 401 Lowell Ave, Haverhill, MA 01832
Phone Number:
Region: United States > Massachusetts > Haverhill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Haverhill
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Merrimack Valley 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Welcome to the Best Western Merrimack Valley, located off Interstate 495 in Haverhill, Massachusetts. This Merrimack Valley area hotel is conveniently close to Canobie Lake Park, the Salisbury State Reservation, Hampton Beach and the Salem Witch Museums. The Best Western Merrimack Valley offers spaciously appointed guest rooms, each featuring a microwave, refrigerator, cable satellite television and free high-speed Internet access. This New England hotel serves a complimentary breakfast each morning. Additional amenities include a fitness center, an indoor heated swimming pool, hot tub, guest laundry and full business services. Pets are welcome. This Haverhill hotel is close to many area attractions including the Budweiser(R) Brewery, New Hampshire and Northern Massachusetts ski areas, the Strawbery Banke Museum in Portsmouth, and the USS Constitution in Charlestown. Guests will also be close to attractions such as Merrimack College, the University of Massachusetts Lowell Campus, the Freedom Trail and the Boston Science Museum. Corporate travelers will appreciate convenient access to the Ward Hill Business Park, Osgood Landing, Raytheon and Cisco Systems. ... more   less 
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Also Known As:
Best Western Plus Merrimack Valley Hotel Haverhill
Best Western Hotel Haverhill
Best Western Haverhill
Haverhill Best Western

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