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“Lovely!”
Review of D. Hotel & Suites

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D. Hotel & Suites
Ranked #2 of 5 Hotels in Holyoke
Certificate of Excellence
Branford, Connecticut
Level Contributor
8 reviews
“Lovely!”
Reviewed 17 February 2014

We came for a break from winter and found it. Attentive staff, engaged owner. Tropical feel to the pool/whirlpool area, attached to excellent restaurant and pub. Once we arrived, there was no need to get back into the car and cover snowy roads. Thank you for meeting our needs, including a hair clip!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bpl532014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review, 25 February 2014
Thank You for your kind words. Our staff constantly tries to make our guest feel at home and I will share your kind words with them. We have an extra hair clip here waiting for you in anticipation of your next stay. We hope to see you in warmer weather. Thank You again! Cheers!
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794 reviews from our community

Traveller rating
    540
    186
    43
    18
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • German first
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  • Any
English first
Burlington, CT
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2014

Great location and wonderful hospitality; staff was pleasant and helpful. Though my stay was short, the bed and pillows were very comfortable, the room was very clean, spacious and well equipt. Great restaurant steps away, so very convenient.

  • Stayed February 2014, travelled solo
    • Value
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Helpful?
1 Thank ClaireHearron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review, 25 February 2014
We are glad you had a great stay at our hotel. We have spent a lot of time on our renovations and we are thrilled to hear you appreciated your room as much as you did. I will be sure to convey your comments to our staff. We look forward to serving you again in the future. Cheers!
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Madrid, New York
1 review
Reviewed 16 February 2014

The hotel was lovely. The staff was amazing. The owner came around at breakfast every morning and greeted the guests. Very nice place to stay. We will absolutely be back. You're makinf a good choice of you choose the D.!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScentedWarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review, 25 February 2014
Thank You for your kind words. I will be sure to let the staff know your thoughts. We always like to read reviews like this because it shows us we are on the right track. We look forward to serving you again in the future. Cheers!
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Bristol CT
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2014

My husband and I along with 2 of our close friends decided we wanted to do something different this Valentines day. I looked at the Log Cabin Restaurant as this had been my grandmothers favorite restaurant to go to when I was in college at Bay Path many years ago. While searching the Log Cabin I came accross reviews on the Delaney hotel and restaurant and the package they were offering for Valetines Day. Well it was WONDERFUL. The food was exceptional, the piano player very good and the entertainment after dinner in the bar super. Then when we got to our rooms there was a bottle of champagne and chocolate covered strawberries. The next morning we had breakfast which was also included. Could not have asked for a better Valentines Day and night. Thank you.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Traveler13965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review, 25 February 2014
We are happy you had a Happy Valentines Day here at the hotel. We hope to see you next year. This could be the start of a tradition! Thank You for staying with us again. Cheers!
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Los Angeles, California
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 February 2014

Spent two nights here for the price of one at several other hotels in the area...pleasantly surprised at the quality given how inexpensive it was. Very pleasant desk staff and a free bottle of water at check in. Spacious, clean, quiet room. Fitness room with a cable station in addition to the usual cheap cardio equipment. Internet service was included and worked well. Enjoying the patio was not really an option on this trip (5 degree temperatures). Breakfast was nothing to write home about and the space for it was cramped; a random pile of screws outside the door of my room could have been dangerous; I felt like the level of advertising to hotel guests about future offerings at the hotel and and at the restaurants in the complex was a bit extreme. But all in all, this was a pleasant place to stay and a great base for meetings in Northampton and Amherst.

  • Stayed January 2014, travelled solo
    • Value
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Helpful?
2 Thank rue_papillon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Guest Relations Manager at D. Hotel & Suites, responded to this review, 25 February 2014
Thank You for Staying at the D. Hotel & Suites. We sincerely apologize about the screws being left outside your door. That is not the type of guest service we strive to attain. We are currently renovating our hotel and we do expect our future offerings to be very accommodating. Thank You for your feedback.
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Southwick, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2014

My boyfriend and I wanted to celebrate New Year's Eve at the Log Cabin, and found a package with an overnight stay and shuttle service from the D Hotel and back at the end of the night. The shuttle arrived promptly to take us to the Log Cabin, the driver was professional, yet friendly and I felt very safe even though the roads are quite windy in that area. The shuttle also arrived right on time at the end of our wonderful evening and, again, I felt very comfortable and safe! (I admit I'm a nervous passenger normally) The room was beautiful with an open floor plan and a large, comfy bed! I slept better than I ever have in a hotel room and can't wait to go back!

  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Judypiper67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Owner at D. Hotel & Suites, responded to this review, 6 February 2014
We are so glad you had an excellent New Years Eve! We will be sure to let our shuttle driver know how happy and safe you felt. Thank You for the kind words. We do hope we will have the pleasure of serving you and your boyfriend next New Years Eve as well. Cheers!
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Enfield, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2014

The room we rented was beautiful. It was extremely large, clean, and the staff was very helpful. The lobby had a large poinsettia tree that was beautiful. We ordered room service, on a Friday night, and it came in about 10 minutes. The bed was harder than I am usually comfortable with, but the pillows and blankets were soft, fluffy, and enjoyable. The closet was larger than our bathroom at home.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Owner at D. Hotel & Suites, responded to this review, 6 February 2014
I am glad you enjoyed your stay at our hotel. We work tirelessly to provide each guest with the best accommodations and service. We hope we will have earned the opportunity to serve you in the future. Thank You for the kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about D. Hotel & Suites

Property: D. Hotel & Suites
Address: 1 Country Club Rd, Holyoke, MA 01040-9609 (Formerly Country Inn & Suites Holyoke)
Phone Number:
Region: United States > Massachusetts > Holyoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Holyoke
Price Range (Based on Average Rates): ££
Hotel Class:3 star — D. Hotel & Suites 3*
Number of rooms: 62
Official Description (provided by the hotel):
The D. Hotel, offers everything you need for a comfortable stay. Whether you’re here on business, visiting the area colleges and universities, attending a wedding or just exploring the beautiful Pioneer Valley, our wide variety of luxury guest rooms, including our romantic bridal suites, can accommodate even the most discriminating traveler. Every room in the D. Hotel is immaculate and designed for maximum comfort and convenience. Take advantage of our central location and count on warm, personalized service 24 hours a day. ... more   less 
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Also Known As:
Country Inn & Suites Holyoke Hotel Holyoke
Country Inn And Suites Holyoke
Country Inn Holyoke
Holyoke Country Inn

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