My wife, close friends, and roughly 160 guests from around the New England and NY area participated in an Antique Car Show/Conference from 9/27 to 9/29/13. After speaking personally with many of the guests, the overwhelming majority felt that the hotel had been subject to a flood or other water infestation prior to our arrival.
Everyone on the first floor had their room air conditioners running prior to their arrival as well as home type dehumidifiers running simultaneously within their rooms. These dehumidifiers were running throughout their stay in an effort to remove the musty odor and feeling of dampness.
Within our group there were several individuals that moved their rooms to the top floor and a good number of them left the hotel entirely. A number of people who had asthma and/or COPD had to move their rooms to the higher levels. One personal friend had to move no less than 3 times. Two individuals within my party felt ill for days afterwards and they were in good health prior to their arrival.
While issues such as this can occur, it would have been proactive to think of the guests before thinking about profits and make an attempt to relocate many of the 1st floor guests to other hotels in the area. Assigning the rooms without notifying the guests about the issues was irresponsible and deceitful.
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- Also Known As:
- Resort And Conference Center At Hyannis Hotel Hyannis
- Hotel Hyannis
- Resort And Conference Center At Hyannis Cape Cod